11&12 Upper Crescent, Belfast, BT7 1NT, United Kingdom
#5 of 404 Holiday rentals in Belfast
Guests' ChoiceBased on 46 hotel reviews
9.9Cleanliness
9.9
Comfort
10.0
Location
9.7
Facilities
9.9
Staff
9.9
Value for money
9.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 24 May 2024
Kerry
United KingdomThat we had to leave!!! And a week later we are still sulking!!
We loved everything about the property but the little touches and super stylish finishes made it extra special. If you enjoy a boutique hotel with homely, stylish touches this the place for you. We were in a 2 bedroomed suite which gave us a beautiful kitchen/lounge area overlooking the park, which was the perfect setting for a relaxed, slightly hungover breakfast! We loved the added touch of vinyl and the record player.
Stayed in May 2024
Reviewed: 19 May 2024
Dennis
United StatesThis was perhaps the best hotel experience I have ever had. The staff and facilities were incredible, for sure coming back!
Stayed in May 2024
Reviewed: 17 May 2024
Keith
United KingdomFried breakfast would be great to offer but the breakfast presented was also great.
Touch of class in the business
Stayed in May 2024
Reviewed: 15 May 2024
Elizabeth
United StatesNot a thing, our expectations and experience was fabulous!
From the time I booked the room from the Unite States until the time we arrived and then left, the service was beyond our expectations and the care and service was incredible. Their Concierge services Katie and Shanna were fabulous! They helped me with transport drivers to and from, the ferry, the train, restaurants...huge stress off the shoulders and great trust they knew what they were doing. Now there was a small fee yet worth every penny for us. We were greeted at the hotel not in a lobby but a quaint, charming parlor with the most hospitable hotel manager who only wanted to ensure all of our needs were exceeded and that we were happy. She was great! Would go back in a heartbeat!
Stayed in May 2024
Reviewed: 5 May 2024
Broome
IrelandThe staff are fantastic!! They go above and beyond to make sure you are looked after. Rooms are amazing. Spacious and everything you need. Great location.
Stayed in May 2024
Reviewed: 4 April 2024
John
United StatesThe location is a bit South but walkable from the activities we planned in Belfast.
The staff is what will bring me back. In particular, John was over the top. He was the star of our stay, thanks again for a wonderful stay it felt like home away from home.
Stayed in April 2024
Reviewed: 9 November 2023
Louise
United KingdomCannot fault anything.
The whole family agreed 5 Star service with a Belfast welcome! Absolutely stunning apartment - home from home but the people made it for us. On hand to take care of our every need but also amazingly pre-empting things that would make our stay even more amazing than we could imagine. We felt our stay was curated to totally take care of our personal preferences and built around our planned activities. Thank you to Chris and Katie and the team for everything and also to the personal driving services of Syd and Robert.
Stayed in November 2023
Reviewed: 5 November 2023
Barry
Ireland5star customer care creating a unique experience. Staff we came in contact with were excellent (Chris, Shanna, Mark) and the property is very high end with huge thought put into the interior, quality and overall experience. Excellent location to experience Belfast city and all it offers.
Stayed in November 2023
Reviewed: 10 October 2023
Stephen
United KingdomWe enjoyed everything on our recent stay
The attention to detail is amazing from the lightening to the fantastic smells flowing through the lobby - if you are looking for a chilled and luxurious environment then I would highly recommend the Regency suites. The team of staff on site are amazing which helped us relax and enjoy our stay.
Stayed in October 2023
Reviewed: 30 July 2023
Wendy
IrelandBeautifully designed rooms and bathrooms with everything you could want for a longer stay. The kitchen area is very well equipped. The welcome cheese, chocolates and wine is very generous as well as the invitation for evening drinks. Breakfast is generous, fresh and flexible as you arrange your own time. The staff are incredibly friendly, helpful and kind. Nothing is too much trouble.
Stayed in July 2023
Reviewed: 4 July 2023
John
AustraliaNil
The property is beautifully presented and the staff, especially David, were so helpful and attentive. Good value for money. Some of the best accomodation we have stayed in anywhere.
Stayed in July 2023
Reviewed: 20 June 2023
Sheila
United KingdomI cannot complain about anything!
The staff, David, Amy and John, were exceptional. They made us feel very welcome and comfortable and honoured every single request. The accommodation and location were excellent as was the breakfast accessability and amenities.
Stayed in June 2023
Reviewed: 19 February 2023
Genevieve
IrelandThe accommodation was beautifully furnished and very clean and comfortable. A lovely breakfast was delivered each morning and we enjoyed the evening drink and nibbles! The staff were all so helpful and friendly. Great vinyl record collection too!
Stayed in February 2023
Reviewed: 16 February 2023
Paul
United KingdomWe loved everything about the Regency!
The Regency was recommended to me by a friend, we stay in Belfast alot and would usually stay at the Merchant. The Regency is extremely luxurious and stunningly decorated, I would recommend anyone looking for luxury accommodation, top class service (much better than the merchant) brilliant location and stunning apartments, to book the Regency. We will definitely be booking again soon. Thanks for having us, really looking forward to our next stay.
Stayed in February 2023
Reviewed: 9 December 2022
Sophie
United KingdomThe Penthouse residence was absolutely beautiful. Being welcomed by a roaring fire and tasteful Christmas decorations was wonderful - the beer, wine and snacks went down a treat too. We were two couples and the duplex layout gave everyone some privacy whilst also providing a lovely area to socialise together.
Stayed in December 2022
Reviewed: 8 December 2022
Laura
IrelandThere was no free parking linked to the apartment which meant that we had to get up at 8:00am on Saturday morning to pay the parking meter.
The apartment was fantastic. It was decorated for Christmas and it was just beautiful. The breakfast was great and the staff for very helpful.
Stayed in December 2022
Reviewed: 13 November 2022
James
United KingdomNothing
A beautiful place to stay with amazingly friendly and helpful people. A lovey balance of five star hotel standard service and a homely feel. The staff went above and beyond and some amazingly little touches which made the stay extra special.
Stayed in November 2022
Reviewed: 1 October 2022
William
United StatesThis property is perfect in every way! Great location. Private. Impeccably appointed! Absolutely lovely!
Stayed in September 2022
Reviewed: 23 September 2022
Maryam
United Arab Emiratesquiet and private
Stayed in September 2022
Reviewed: 18 September 2022
Sarah
United KingdomLuxury serviced apartments that really hit the mark in terms of both quality and service. Lots of small touches that add to the guest experience.
Stayed in September 2022
Reviewed: 7 September 2022
Caroline
United Statesn/a
everything. location, staff were phenomenal, extremely accommodating, loved being able to do my own laundry. i can’t say enough about the management and staff. 6******. i wish we were able to stay longer. absolutely loved our stay! everything was beautiful, comfortable, and easy.
Stayed in August 2022
Reviewed: 5 September 2022
Laurence
United KingdomNothing. It was perfect.
Location was superb. Close to Queens University and the City Centre. The staff were very kind, considerate and efficient.
Stayed in August 2022
Reviewed: 30 August 2022
Richard
United KingdomWe loved the quality of the room and its facilities. Katie was a fantastic help before and during our stay and the bubbles on arrival (for my wife's birthday) were really welcome after the journey.
Stayed in August 2022
Reviewed: 6 August 2022
Gillespie
United StatesThe location is great minus the parking which is on-street and you have two move your car during the day and cannot move it back until the evening.
The location is easy to get around Belfast and the amenities are fantastic!
Stayed in July 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content