The food in the Riverside Inn was not great. Maybe we got them on a bad day. I had the Fish and Chips. Fish was overdone and really tasteless. The staff were great that served it though😄

The Riverside Inn is really oldie worldie. The room has lots of original oak beams and features. Lots of little extras too like a coffee machine, teas and biscuits 😁 It is conveniently located next to a large shopping mall so ideal for food or other stuff you might need. There is a lovely walk next to the river Chelmer

Stayed in May 2024

Parking

Convenient location

Stayed in May 2024

Convenient location, close to centre of town and walking distance from train also. Restaurant meals very good. Rooms are unique and I love the style. Worth a stay if you're in the area. The staff also allowed us to leave our luggage on-site as we arrived earlier than expected.

Stayed in April 2024

Nice hotel with lots of character.

Stayed in April 2024

The room was so beautiful, so great there was so many snacks and a bath! Lovely view out to the river

Stayed in April 2024

Only one bedside lamp, so lighting was not adequate. The room was a bit cold and the heater didn’t work so we were told to use the portable heater which keep tripping the lights. The coffee machine was a bit odd - you had to manually hold the lever to keep the coffee pouring..!

Nice spacious room, comfy bed and clean bathroom. Plenty of tea, coffee and biscuits too 😁.

Stayed in April 2024

A bit creaky but old building nothing can be done about this.

Great location. Rooms were lovely. Food was good. Staff were helpful and friendly.

Stayed in March 2024

Very noisy floor boards that all need screwing down! I know it is old but it was like people were in my room!

Great location with convenient parking over the road for around £5 for 24hrs. Lovely old building with lots of character. Friendly staff and great fish n chips for dinner.

Stayed in April 2024

Shower not great. Lighting not great over dressing table.

Lovely room in old mill. Exposed beams. Plenty of coffee etc/ ironing board/storage. Very comfortable. And inna pub!

Stayed in March 2024

Nothing

Lovely big room, comfortable bed friendly staff free water and coffee machine

Stayed in March 2024

Creaky floorboards but the building is hundreds of years old so it was expected

Original beams. Comfy bed. 24hr access to room. Plenty of tea/coffe/biscuits. Even had alternative milks

Stayed in March 2024

Unfortunately a rather noisy couple were in the next room which caused some disturbance. This was not under the hotel's control.

Very spacious and comfortable room

Stayed in March 2024

Not really dislike but I arrived just before 12 and the property was not open ……I knew I could check in until 2pm but was wanting to get a drink etc. They did unlock the door a few minutes later though. Just thought it would have opened at 11 being an Inn?

Central location and nice place

Stayed in March 2024

Wasn't really anything that I didn't enjoy. Good choice of beers, food was ok but good friendly service which is more important to me.

My room was absolutely fabulous. Plenty of teas, fresh pod coffee and bickys. Comfortable bed, large TV if needed, good bathroom etc etc etc

Stayed in February 2024

The bathtub was small so was very hard to shower

It’s a 400 year old inn. It’s part of a pub which has so much charm and history. It’s very much like walking back in history with wooden beams, creaming floors and charming features.

Stayed in February 2024

The room looked very different than expected, the photos showed everything seeming brighter and more colourful. I had a very dark coloured and low lit room which made things seem fairly drab. I did comment on the appearance to a staff member and they didn't offer to show me any other rooms or say if any others were available he just awkwardly said "oh okay" . So his customer service skills weren't great, however he explained how to get into the room well enough and where the areas were for guests to get to and from if I needed to get out at night and where to put my keys in the morning.

The beams were pretty and the bed was very comfy.

Stayed in February 2024

Noisy

The staff was really nice and helpful. Sadly the room was incredibly noisy with people in other rooms either walking around or talking loudly. Insulation for noises must be reviewed by the management

Stayed in February 2024

Full of character, lovely room.

Stayed in February 2024

For breakfast to be served.

The warm welcoming staff, nothing was too much trouble. The beds were very comfy and had great coffee!!

Stayed in February 2024

Was so hot!

Stayed in February 2024

Was to be expected, but people up/down stairs caused some discomfort with sleep. Would be great to offer breakfast - even only continental, but Cooked would be perfect. However, not a complaint as there are so many other options within a few minutes walk.

Size of room. Room facilities. Cleanliness (+ daily cleaning). Food offered - very good. Location for shops, train/bus station - excellent.

Stayed in January 2024

The only thing I would say was that the pillows were of not great quality - I did not go to ask to change them, as I was already in bed by the time I realised that. So I am sure the very helpful staff would have helped, if I had asked.

The room was magical, spacious and had everything we needed.

Stayed in January 2024

There is noise from upstairs but this was minimal, can’t really hear the bar downstairs.

The property is in a great location near the town centre. The rooms are really nicely decorated, and beds comfortable.

Stayed in January 2024

The room was very warm 🥵

No breakfast available

Stayed in January 2024