The Roast Ox Inn painscastle, Builth Wells, LD2 3JL, United Kingdom
#5 of 8 B&Bs and Inns in Builth Wells
Guests' ChoiceBased on 270 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.2
Facilities
8.8
Staff
9.8
Value for money
9.2
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Vazquez
United StatesThe room was very comfortable and the owner most gracious. Breakfast was excellent and the staff were great. I highly recommend staying here.
Stayed in May 2024
Reviewed: 2 June 2024
Helen
United KingdomReally friendly staff,very helpful.Good breakfast and evening meal.
Stayed in June 2024
Reviewed: 30 May 2024
Elizabeth
United KingdomNothing!
Beautiful location, staff were wonderful and the food was fantastic. We enjoyed meeting the wonderful ginger cat, Michael, who spends his time in the bar. I would highly recommend.
Stayed in May 2024
Reviewed: 30 May 2024
G
United KingdomThe room was a bit small but not really a problem
Lovely old pub building. Very friendly staff. Excellent food with local ingredients. Super king bed. Short and scenic drive to the Hay Festival
Stayed in May 2024
Reviewed: 20 May 2024
Paula
United KingdomNot really a criticism as know that it is an old building, but walls a little thin so could sometimes hear other guests in their rooms.
Quiet location so good nights sleep in very comfy bed. Staff brilliant
Stayed in May 2024
Reviewed: 20 May 2024
Megan
United KingdomBreakfast was very good. Evening meal excellent. Nice quiet location. Easy parking.
Stayed in May 2024
Reviewed: 20 May 2024
Victor
United KingdomLocation remote and ideal for walking and horse riding.
Stayed in May 2024
Reviewed: 14 May 2024
Karen
United KingdomSound proofing poor,Could hear noise from adjoining room and bathroom , very annoying at 6am on a Sunday morning.
Friendly staff, very comfortable bed, great shower. Very quiet rural village . Lovely homemade evening meal and breakfast.
Stayed in May 2024
Reviewed: 9 May 2024
Gillian
United KingdomReally great location. Comfy room. Super helpful staff. We had to leave before breakfast and they were kind enough to leave us out a packed lunch instead. Excellent restaurant as well.
Stayed in May 2024
Reviewed: 24 April 2024
Michelle
United KingdomGreat place to stay. Host was lovely. Great steak and breakfast. Definitely book again.
Stayed in April 2024
Reviewed: 7 April 2024
Jane
United KingdomThere wasn’t anything we didn’t like
It’s cosy comfortable really friendly and the food is just fantastic. We have been quite a few times now when visiting Hay on Wye and will certainly be back. 😊
Stayed in April 2024
Reviewed: 6 April 2024
Deirdre
United KingdomVery quiet and comfortable. Nice breakfast, very pleasant and helpful staff.
Stayed in April 2024
Reviewed: 25 December 2023
Allison
United KingdomNothing to dislike!
Lovely old pub, fabulous food and great atmosphere.
Stayed in November 2023
Reviewed: 10 December 2023
Eryl
United KingdomExcellent food Friendly, helpful staff
Stayed in December 2023
Reviewed: 29 November 2023
Luned
United KingdomNothing
Exceptional facilities and staff
Stayed in November 2023
Reviewed: 28 November 2023
Carol
United KingdomNothing negative about our experience.
The hosts were extremely friendly and welcoming. Nothing was too much trouble. Food was superb and rooms were spacious and clean. Will definitely be returning and will recommend to friends.
Stayed in November 2023
Reviewed: 27 November 2023
Hoinu
United StatesQuaint little pub - great food
Stayed in November 2023
Reviewed: 30 October 2023
Andrew
United KingdomGreat staff and food!!
Stayed in October 2023
Reviewed: 25 October 2023
Frank
United KingdomIsolation was as expected we
Stayed in October 2023
Reviewed: 22 October 2023
Pamela
United KingdomNothing
The staff had made up the room as a double. It was the day of floods and we couldn’t get to the hotel. The staff were very helpful and we look forward to visiting the inn ASAP.
Stayed in October 2023
Reviewed: 9 October 2023
Kerstie
United KingdomAbsolutely nothing. This is the perfect location and atmosphere, in my opinion xx
Cannot speak highly enough of this whole experience. The staff, the room, the bed.....oooohh the bed was blissful..... The good, the atmosphere, the welcome and MICHEAL, the resident cat..... It was PERFECT IN EVERY WAY!!
Stayed in October 2023
Reviewed: 24 September 2023
Lorn
United KingdomNothing
Super location, bed was extremely comfortable and owners met our request of a room with a bath. The evening meal was amazing delicious and so was the breakfast.
Stayed in September 2023
Reviewed: 24 September 2023
Jonathan
United KingdomTo be fair nothing
Beautiful location, great staff
Stayed in September 2023
Reviewed: 20 September 2023
Graham
United Kingdomthis is one of the very best places our car club has stayed in, it's our second time staying in the Roast Ox, the staff and food are fabulous.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content