6-12 Albion Street, Broadstairs, CT10 1AN, United Kingdom
#5 of 5 hotels in Broadstairs
Guests' ChoiceBased on 1886 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.7
Facilities
8.2
Staff
9.0
Value for money
7.9
Free WiFi
6.9
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End of dialog contentReviewed: 5 May 2024
Gemma
United KingdomEverything was fab
Perfect location , friendly staff , clean & comfortable , food & drink fab too.
Stayed in May 2024
Reviewed: 5 May 2024
Julie
United KingdomThe cost of my room was £225 but don't believe the room I stayed in warranted this price as there were multiple black marks on the paint work and the skirting boards could have done with a link of paint, one of the Lampshades was stained and there was a stain on the carpet, there was also black mould at the bottom off the shower cubicle, a superior room price should mean a superior room .
Apart from my comments below we had a lovely time, have stayed many times and will be staying many more.
Stayed in May 2024
Reviewed: 30 April 2024
Anne
United KingdomSo expensive!
Breakfast, view, staff great
Stayed in April 2024
Reviewed: 30 April 2024
Larni
United KingdomIt was very hot in the room.
The hotel is in a great location. The staff were friendly and helpful. The hotel was very clean and comfortable.
Stayed in April 2024
Reviewed: 25 April 2024
Jenny
United KingdomNo bed side tables / shelves
Comfortable room, friendly staff, excellent location by the beach for our dog, good selection breakfast menu
Stayed in March 2024
Reviewed: 24 April 2024
Glynis
United KingdomNothing
The staff were friendly as well as professional.
Stayed in March 2024
Reviewed: 24 April 2024
Olive
United KingdomThe single bed was very narrow and the room was tiny so I felt it was overpriced and noisy at night because my room overlooked the street. Also no lift and stair carpet could do with replacing. In the bathroom the window won't stay closed and the loo seat is up against the flush handle. I thought I was booking directly with the hotel but got hijacked by booking.com who made the whole pre-stay experience unpleasant. Deal directly with the hotel.
The breakfast was wonderful and the location would have been excellent had I been on the sea side and not on the noisy main street. The room was comfortable if very tiny. The staff were charming and helpful.
Stayed in April 2024
Reviewed: 23 April 2024
Alison
United KingdomNo parking. Quite a hike from parking to the hotel with luggage. Despite refurb since last being there the room is looking tired. No lift so quite a hike to room. No air con or fan and windows not easy to open. Sea view only when standing up.
Ideal location. Lovely seaside town.staff were lovely
Stayed in April 2024
Reviewed: 22 April 2024
Lucy
United KingdomHeating didn't work in my bedroom
Can't be beaten on location, good breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Lynne
United KingdomThe carpet in the room felt dirty and was stained. The wardrobe did not accommodate longer length clothes, there was no chair in the room or any hooks to hang outside coats. No extractor in the bathroom and the mirrors steamed up,the radiator in the bathroom there was no way to turn it down just on or off.
The location was perfect, the staff were friendly and helpful
Stayed in April 2024
Reviewed: 19 April 2024
Sarah
United KingdomThe location - we had a town view room so there was noise at night. Some heavy use areas like staircases were looking a bit tired.
The location - overlooking the sea. Our bathroom was amazing space wise - no cramped shower and plenty of room for toiletries etc. Lovely decor throughout. Staff exceptionally helpful and friendly.
Stayed in April 2024
Reviewed: 18 April 2024
Martin
United KingdomNothing really, it was all good
The Room (recently refurbished), the view over the bay/seafront, the bar, breakfast (excellent choice and quality)
Stayed in February 2024
Reviewed: 6 April 2024
Sinead
United KingdomThat such an amazing location probably wouldn't be heatwave friendly. My room was a bit too warm as it was in March and there didn't seem to be anything to 'turn down' or aircon
The view, the view the view
Stayed in April 2024
Reviewed: 2 April 2024
Kate
United KingdomWe only had one evening meal which was so bad we had to send it back. Sounded delicious on the menu but bore no resemblance to the description and tasted undercooked, Wouldn't dine there again, much better to go out to any of the excellent nearby restaurants. A shame because the breakfast is really good and well cooked.
Great location, staff (with one notable exception) friendly, welcoming and helpful. Excellent breakfast in delightful room with attentive and professional staff. Good atmosphere, very busy during our stay but our bedrooms were peaceful and quiet.
Stayed in April 2024
Reviewed: 31 March 2024
Pam
United KingdomIt was a bit hot in the room, but we did have a fan
The sea view was stunning
Stayed in March 2024
Reviewed: 28 March 2024
Hale-brown
United KingdomMusic very loud in the restaurant area, we had an evening meal booked there but it was hard to talk over the music. No fridge in the rooms was disappointing and I think perhaps a warning re very high step over bath for shower facilities as I took elderly parents who only just managed the bathroom facilities.
Very clean, lovely location staff very friendly.
Stayed in March 2024
Reviewed: 26 March 2024
Amanda
United KingdomWindy stairs
Location , comfort
Stayed in March 2024
Reviewed: 25 March 2024
Mark
United KingdomIn need of some decoration/ tidying up. Some rooms look really tired.
Lovely Victorian property with great view of the bay.
Stayed in January 2024
Reviewed: 24 March 2024
Hannah
United KingdomWindows were draughty and didn’t block noise from street
Lovely big room with great facilities
Stayed in March 2024
Reviewed: 20 March 2024
Marie
United KingdomNo lifts but just a minor issue.
Very centrally located and the staff are so helpful, kind and lovely.
Stayed in March 2024
Reviewed: 18 March 2024
Dawn
United KingdomDidn’t know that I had to pay extra on arrival for my dog
Location
Stayed in March 2024
Reviewed: 18 March 2024
Julia
United KingdomNothing
Beautiful view , very quiet ,
Stayed in March 2024
Reviewed: 18 March 2024
Sian
United KingdomThe staff were really amazing and couldn’t help enough. Proper welcoming service and the location was brilliant - central to everything.
Stayed in March 2024
Reviewed: 17 March 2024
Janine
United KingdomMinor cleaning issue - stains on light carpet but as the room was perfect otherwise this is a bit nitpicking and of course the stairs which cannot be helped in an older characterful building 🥰 you shouldn’t ask as it was pretty well perfect♥️
View from the window😊amazing breakfast 😊lovely friendly staff😊
Stayed in March 2024
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