We booked for Waverley inn. But booking took us to royal guest house. Which they advocate as being managed by Waverley inn. Bed Sheets and duvets not clean. Had hairs.

Breakfast was ok. It did not have any options for egg.

Stayed in May 2024

Nothing

Not Mitch had no hot water

Stayed in May 2024

The Mattresses was making more noise as I could feel the springs/coils whole night. If this one is replaced with a new Mattresses,guess it would be a sound sleep and worth the money

breakfast

Stayed in May 2024

Basic facilities.

Location was central and good. Didn't have the breakfast. Staff were nice but facilities were basic.

Stayed in May 2024

Had no hot water in room

Breakfast ok

Stayed in May 2024

Very noisy rooms. No housekeeping for the whole stay. Pricey for a very basis room. Absolutely no wifi connection.

Free parking. En suite rooms. Close to city centre. Basis hotel. Complementary continental breakfast.

Stayed in May 2024

Cobwebs in few places, broken windows with hole ( health and safety failures) , old strange smell all over the property

That bed sheets , sink, toilet and shower very very clean

Stayed in May 2024

Climbing stairs 1 double plug socket

There was too many stairs going up to room which was very small bathroom wasn’t very roomy neither bed was bit hard

Stayed in May 2024

Renovations are being done so rooms not 100% but they met our standard of clean, comfortable, and safe.

The staff were first class

Stayed in May 2024

Everything: clean the rooms, dust them, hoover, fix the heating problem.

When I arrived I was greeted by a helpful receptionist who escorted me from the Waverley to the Royal Hotel. The room was not hoovered and the carpet was soiled with dust, crumbs and bits. The kettle, skirting etc was covered in dust and a massive amount of dust was present behind the headboard of the bed. I inspected the sheets and judged them unclean, not changed after the previous guest. I called reception and asked for clean sheets. Those were delivered promptly. The room was about 45 degrees hot, while the radiator in the room was...COLD... believe me! In the bathroom, the temperature was about 60 degrees, which explained the matter. This door was closed and so the warmth flowed through to the bedroom, I guess. The wind was on a wide lath when I arrived and I had to keep it open throughout the night as the heater in the bathroom would not let me regulate it. When I left I did remove the sheets; and I recommend this, just as a helping hand.

Stayed in March 2024

The floorboards were very creaky, anyone walking past in the hallway caused my floorboards to creak too, very loud. No hot water and no towel provided, lovely bathroom facilities but pointless having them. Radiator didn't work.

Staff very friendly and helpful. Very cheap and affordable.

Stayed in April 2024

Bed dipped in middle. Toilet roll holder was missing. The wooden panel holding the door to the room was badly damaged. The screws on both sides of the toilet door were loose and protruding. There were two cups- one on the tray, which was dirty and the other in the toilet, having obviously been used to wash and had not been cleaned or replaced. The floor had not been hoovered effectively and there were long hairs and crumbs. Finally, despite the booking claiming I would be furnished with towels, there were none supplied. Most disappointing

Price and location

Stayed in March 2024

I was a bit disappointed with the room - narrow beds and quite grim

Room was okay

Stayed in January 2024

Actual hotel that I had booked. Power shower and cooked breakfast.

Hotel was not the one we booked. We booked the Waverley hotel, however the owner was renovating the George hotel. We had to walk to the George hotel at end of the street. Rooms were OK, shower very poor and only continental breakfast. Poor value.

Stayed in September 2023

Freezing shower at night and morning. Bed lumpy

It was very basic

Stayed in September 2023

Shaver point didn’t work. Bedroom window had crack in it. TV didn’t work. Fire alarm went off twice, possibly falsely. Evacuation light was held together with gaffer tape. Other windows of hotel were boarded up. Room wasn’t stocked up while there. Ran out of loo roll.

Bed comfy. Good location for railway station.

Stayed in August 2023

No hanging for clothes No teaspoons Shower drain blocked

Dingwall Peaceful

Stayed in August 2023

Room was not similar to shown in Priceline website. Room was like attic and was at secure place. This very worst experience which had in last 10 years

Breakfast

Stayed in August 2023

Shower in my room didn’t work. The room wasn’t very clean. Lodge was also short-staffed, which is not an issue in and of itself, but it affected the quality of my stay.

Central location in Dingwall, at the south end of the High Street and close to the railway station. Breakfast was complimentary and ample. TV was a nice bonus too.

Stayed in July 2023

Breakfast area unclean, was meant to be a b&b but sadly no hot breakfast (don't think I would eat it tho due to it being unclean anyway), got sent to another sister hotel to sleep Needs a major overhaul, shower tray filled with water, plaster repairs on the walls not good

I only liked the fact I was only there 1 night

Stayed in June 2023

On arrival our room had not been cleaned. The curtains are coming off the rails. It has been modernised to a high standard but needs finished. Lots of little details need finished. The outside of the building needs smartened up.

The first morning there were no clean bowls, no yoghurt.

Stayed in June 2023

the shower wasnt working properly

the location of the hotel

Stayed in February 2023

I don’t like that check out is before 11 am but the stuff will come and wake you up around 9 am which is absolutely ridiculous.

the property is absolutely fine.

Stayed in January 2023

no hot water for shower soiled pillow

Stayed in November 2022