Restaurant menu and quality of food was excellent

Lovely restaurant with a great menu. Hotel near ferry terminal and local shops. Staff friendly and helpful. Rooms well decorated and clean. Hotel was quiet at night with ample parking.

Stayed in April 2024

The bar closed at 10.30 pm No residents bar or night porter service. However staff were allowed to purchase drinks until after 11 pm stting in the same in which residents had been refused service

Location & convenience

Stayed in May 2024

Very good

Stayed in May 2024

Our room overlooked the kitchen and when we arrived the chef had extremely loud music blaring out. That was not relaxing!

Location was excellent at one end of Ullapool so you could walk the length of the small town easily. We had dinner and breakfast in the hotel, both of which were very tasty and excellent service

Stayed in May 2024

Drinks in bar were over priced.

Excellent clean comfortable rooms. Superb location, overlooking Loch. Large carpark.

Stayed in May 2024

Very expensive

Nice hotel in great location

Stayed in May 2024

Nothing

Staff super friendly, made stay v enjoyable ....

Stayed in May 2024

Bedding too hot. No chairs to sit on. No shelf for spongebags in bathroom. No bathroom heating/ heated towel rail so towels did not dry between uses. We hadn't realised that our rate did not include breakfast.

Location very good. Staff kind and helpful. Room and bathroom spacious.

Stayed in May 2024

Good location with parking. Walking distance to restaurants/shops/ sea front

Stayed in May 2024

We could hear the neighbours.

Its location, nice room with excellent beds, and delicious breakfast.

Stayed in May 2024

We had to wait 40 minutes for our main course to arrive and then my wife’s vegetarian risotto was a ‘ tasteless stodge ‘ We told the waitress who said she had told the chef but there was no offer to take this off the bill. I raised this the following morning when I went to pay the bill and to challenge the charge only to be told the hotel had taken the charge on my card and there was nothing that could be done. I was advised that I should have refused to pay for the risotto the previous evening. On further reflection had they wanted to the hotel could always credit the charge for the risotto to my card.

There was plenty of parking. Check in was quick with a friendly and helpful receptionist. We had a King room with loch views, a lovely comfortable room as it should be for the price.

Stayed in May 2024

There was nothing we didn't like.

Nice location as well as being very clean 👌

Stayed in May 2024

It would be beneficial to have a lift as it was quite a struggle up a fair few stairs and then up a long corridor to our rooms. The view out of the windows was very poor.

The location was brilliant just a short walk from the centre of Ullapool. All the food was excellent and the hotel was clean and comfortable.

Stayed in May 2024

Would have preferred a room with a view not looking directly into another room.

The hotel suited our needs because we did not want to face the journey home to Scottish Borders after getting off the ferry.

Stayed in May 2024

Only there one night so didn't get room with a view.

Close to Ullapool. 5 minutes to centre. Breakfasts good. Dinner choice for veggies limited but enjoyed butternut and sage risotto. Views over bay from front and dining room. Many guests sat outside large public bar on the front. Popular. Staff all friendly and helpful. Huge twin room.

Stayed in May 2024

Would have liked to have a chair in my room

Room recently decorated

Stayed in May 2024

Service in the restaurant was a bit slow, that was okay for dinner but the breakfast service needs to be a bit faster. The breakfast is expensive at £15 per head. There was no fruit salad only a choice of juices and the continental consisted of 2 types of meat and cheese and some croissants. The cooked breakfast was fine, but it’s not worth the £15pp

The hotel has recently been refurbished. The rooms were clean and the staff, who had only been there a few weeks were excellent. Could not do enough for you.

Stayed in May 2024

There really is nothing

Great location fantastic views

Stayed in May 2024

Nothing

Great location and lovely room and the meal was fantastic at the hotel restaurant.

Stayed in May 2024

Nothing

Location

Stayed in April 2024

I asked about a taxi or public transport to the airport in Inverness and got no help.

Small portions for the price. I would have liked the offer of refill coffee without having to ask.

Stayed in May 2024

So many bikers, left few car parking spaces, better to have a specified space for them NOT beside the restaurant window - such a noise. My poached egg on the poached haddock at breakfast was overdone.

Location, convenience for ferry. Friendly staff. Cleanliness.

Stayed in May 2024

N/A

Excellent quality and presentation.

Stayed in May 2024

Duvet was too warm and the room waz noisy.

Liked the building

Stayed in May 2024