Pier Rd Portishead, Bristol, BS20 7HG, United Kingdom
#2 of 53 hotels in Bristol
Guests' ChoiceBased on 338 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
9.5
Value for money
9.1
Free WiFi
9.0
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End of dialog contentReviewed: 7 June 2024
Roycocup
United KingdomThe only slight disappointment was the need to book our dinner several hours in advance. We were required to confirm our dinner plans by 2 or 3 PM for a 7 PM meal, which felt a bit too early to make a decision. However, this minor inconvenience did not overshadow the overall excellence of our stay.
I recently had the pleasure of staying at the Royal Inn, and I can confidently say it was an exceptional experience from start to finish. The cleanliness of the amenities was impeccable, which made our stay incredibly comfortable. Every detail in the room was thoughtfully designed and meticulously maintained, adding a touch of luxury to our visit. What truly set this hotel apart was the kindness and attentiveness of the staff. They were always ready to assist with a smile, making us feel genuinely welcome. A special mention goes to their outstanding service when I accidentally left my watch behind. Not only did they find it, but they also sent it back to me at no cost. This level of care and dedication is rare and highly appreciated. I highly recommend Royal Inn to anyone looking for a top-notch hotel experience. We will definitely be returning!
Stayed in May 2024
Reviewed: 4 June 2024
Karin
AustraliaNothing, it was a very pleasant stay.
Rooms were spacious and comfortable. Outdoor area was very relaxing.
Stayed in June 2024
Reviewed: 4 June 2024
Wai
United KingdomWe should have one single bed and one double bed with an extra sofa bed however the single is missing.
Nice and modern decoration, good staff service.
Stayed in May 2024
Reviewed: 3 June 2024
Frederick
United KingdomThere was nothing I didn't like
The room was clean and a good size,the service was amazing
Stayed in June 2024
Reviewed: 2 June 2024
Gus
United KingdomBeautiful hotel was clean with wonderful staff and lovely food and rooms
Stayed in June 2024
Reviewed: 1 June 2024
Susan
AustraliaFrequent on and off hum of mobile freezers parked outside of my room, woke me up constantly . Left me with a headache both mornings.
The attentive staff and comfortable room
Stayed in May 2024
Reviewed: 29 May 2024
Michael
United KingdomAs with any popular location parking could be an issue, however we were lucky. The spy hole in the room door was far too high for me to use without a stool. I was surprised that there was no suitcase stand.
Very clean and quiet room which was surprising given the general noise of a very busy bar and restaurant downstairs. The staff were always helpful.
Stayed in May 2024
Reviewed: 28 May 2024
Hopkins
United KingdomParking was a struggle at lunchtime/check-in on a weekend but otherwise great and very convenient. There were a few drinks added to our tab that we didn't have but believe it was a genuine rable number mistake at a very busy time.
Beautiful building in a lovely location, with easy access to costal walking and twon. The staff were all very friendly, helpful and proactive. The food was great and would definitely give a shout out for how delicious the full English breakfast was!
Stayed in May 2024
Reviewed: 28 May 2024
Vassilia
JerseyWe had heavy cases and we were not told that there were so many stairs as our room was under the eaves. Does need a lift.
A lovely hotel enhanced by being in a great location and having ev chargers on site. Fantastic fresh tasteful decor.
Stayed in May 2024
Reviewed: 28 May 2024
John
United KingdomNothing perfect stay
3rd time we have stayed here, beautiful location and all staff are lovely
Stayed in May 2024
Reviewed: 25 May 2024
Kerry
United KingdomNicer coffee at breakfast but that is being really picky!
Fantastic location. Staff were all really helpful. Great family room too with lots of space for 2 additional beds. Breakfast was delicious and great value.
Stayed in May 2024
Reviewed: 25 May 2024
Robert
United KingdomNo lift to the rooms but this was identified before booking ..
Lovely period property on the riverside beautifully decorated and maintained. Food was high quality and freshly cooked to order and very reasonably priced.
Stayed in May 2024
Reviewed: 24 May 2024
Sally
United KingdomNothing about the property. Only minor niggle was that on the second night a mobile freezer unit appeared and was placed almost directly underneath our bedroom windows which we had open due to the warm weather. The freezer hummed and buzzed all night which was a slight irritation. Just mentioning it in case they are able to move elsewhere away from near a bedroom window :-)
Beautiful convenient location overlooking the Severn estuary. Lovely building which was fully restored, we were told, about a year ago. We loved our room (No 4) and were blown away by the size and quality of the bathroom! HUGE bath and separate shower cubicle. Lovely double wash basins with storage underneath. All really nicely done and spotlessly clean. Special mention for Caitlin and Jess who really looked after us - nothing was too much trouble.
Stayed in May 2024
Reviewed: 21 May 2024
Cheuk
Hong KongNothing at all really!
The property is new furbished, modern and v stylish, really comfortable. Absolutely value for money!
Stayed in May 2024
Reviewed: 21 May 2024
Andrew
United KingdomA sofa in the room, rather than having to lay on the bed. Also a fridge in the room would be a good idea.
The breakfast was very nice with plenty to choose from but my full english was a little cold Very nice room, very nice staff. Dinner was very good.
Stayed in May 2024
Reviewed: 19 May 2024
Andrea
United StatesNothing
Beautifully situated overlooking the water the building itself is architecturally very pleasing. The rooms are very large and comfortable and the gardens are just wonderful to sit in and enjoy a coffee and some time to relax.
Stayed in May 2024
Reviewed: 12 May 2024
Julie
New ZealandNo issues!
The rooms were lovely - very comfy and we had our two children in the same room so there was plenty of space to accomodate them also. The bathroom was beautiful - loved the claw foot bath. It was very spacious.
Stayed in April 2024
Reviewed: 11 May 2024
Alexandra
United KingdomThe smell from the bathroom/shower when you got into the room..
Nice hotel and location. Friendly staff. EV chargers
Stayed in April 2024
Reviewed: 9 May 2024
Judith
United KingdomI don't like having music playing when I'm in a restaurant. I realise I may be in the minority, but it annoys me because it interferes with conversation. The stunning views, beautiful building, tasty food and good company don't need somebody else's soundtrack. Music was even played at breakfast!
All the staff worked exceptionally hard to make our visit a success. In particular Gabriella went above and beyond to assist us. Thank you.
Stayed in May 2024
Reviewed: 6 May 2024
William
United Kingdomgood service, good food
Stayed in May 2024
Reviewed: 2 May 2024
Penny
United KingdomNothing
Location, friendly staff, good food
Stayed in May 2024
Reviewed: 2 May 2024
Lynnette
United KingdomHotel overlooked the sea. Our room was lovely with an enormous bathroom and very clean. The staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 29 April 2024
David
United KingdomRan out of soya milk. Meal order was a little mixed up but they were very busy so understandable.
Fabulous room. Excellent food. Parking was good. Great location and view.
Stayed in April 2024
Reviewed: 29 April 2024
Chris
United KingdomNo phone in the room. Lots of stairs to climb. The car park is quite big, but could do with more spaces. The restaurant is very popular and people come in from outside in car clubs and groups, so the car park can fill up, even for breakfast!
The breakfast was plentiful and fresh. Everything cold was laid out on a buffet table with drinks containers for tea coffee and milk. You could order filter coffee etc. lots of pastries and cakes available, some fruit, yoghurts, bread with toaster and cereals. Hot breakfast was table service and very nice, it was just very thick sourdough bread, hard to chew. The room was at front with an excellent view of the bay…room 10 right at the top. Lovely comfy bed, we got extra pillows and although there weren’t many tea bags or milk pouches, the staff were happy to supply a jug of fresh milk and more tea bags. Decaff available. A small beach nearby was down a set of steps off the car park, a lovely stroll to a huge modern marina using lock gates, with yachts and canal boats galore. There’s a garden terrace outside the hotel and a country walk if you have good footwear. Will certainly go back again.
Stayed in April 2024
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