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  5. Reviews of The Royal Inn by Chef & Brewer Collection

Reviews of The Royal Inn by Chef & Brewer Collection 4 stars

Pier Rd Portishead, Bristol, BS20 7HG, United Kingdom

#2 of 53 hotels in Bristol

Guests' Choice

Review score

Based on 338 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.4

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 7 June 2024

    9.0
    A Truly Exceptional Experience!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The only slight disappointment was the need to book our dinner several hours in advance. We were required to confirm our dinner plans by 2 or 3 PM for a 7 PM meal, which felt a bit too early to make a decision. However, this minor inconvenience did not overshadow the overall excellence of our stay.

    I recently had the pleasure of staying at the Royal Inn, and I can confidently say it was an exceptional experience from start to finish. The cleanliness of the amenities was impeccable, which made our stay incredibly comfortable. Every detail in the room was thoughtfully designed and meticulously maintained, adding a touch of luxury to our visit. What truly set this hotel apart was the kindness and attentiveness of the staff. They were always ready to assist with a smile, making us feel genuinely welcome. A special mention goes to their outstanding service when I accidentally left my watch behind. Not only did they find it, but they also sent it back to me at no cost. This level of care and dedication is rare and highly appreciated. I highly recommend Royal Inn to anyone looking for a top-notch hotel experience. We will definitely be returning!

    Stayed in May 2024

  • Reviewed: 4 June 2024

    9.0
    Highly recommend. Beautiful old house beautifully renovated.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, it was a very pleasant stay.

    Rooms were spacious and comfortable. Outdoor area was very relaxing.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    9.0
    Wonderful hotel with amazing semi breakfast beffet with very reasonable price.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    We should have one single bed and one double bed with an extra sofa bed however the single is missing.

    Nice and modern decoration, good staff service.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    10
    Amazing stay at the royal inn
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There was nothing I didn't like

    The room was clean and a good size,the service was amazing

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    We had a pleasure to stay here for 1 night, loved the amazing water view location. Highly recommended
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It’s refurbished property with water view, amazing location

    Stayed in May 2024

  • Reviewed: 2 June 2024

    10
    Great visit
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel was clean with wonderful staff and lovely food and rooms

    Stayed in June 2024

  • Reviewed: 1 June 2024

    9.0
    Otherwise I really enjoyed my stay
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Frequent on and off hum of mobile freezers parked outside of my room, woke me up constantly . Left me with a headache both mornings.

    The attentive staff and comfortable room

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Positive experience
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    As with any popular location parking could be an issue, however we were lucky. The spy hole in the room door was far too high for me to use without a stool. I was surprised that there was no suitcase stand.

    Very clean and quiet room which was surprising given the general noise of a very busy bar and restaurant downstairs. The staff were always helpful.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Beautiful stay, would recommend
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Parking was a struggle at lunchtime/check-in on a weekend but otherwise great and very convenient. There were a few drinks added to our tab that we didn't have but believe it was a genuine rable number mistake at a very busy time.

    Beautiful building in a lovely location, with easy access to costal walking and twon. The staff were all very friendly, helpful and proactive. The food was great and would definitely give a shout out for how delicious the full English breakfast was!

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We had heavy cases and we were not told that there were so many stairs as our room was under the eaves. Does need a lift.

    A lovely hotel enhanced by being in a great location and having ev chargers on site. Fantastic fresh tasteful decor.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Superb hotel highly recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing perfect stay

    3rd time we have stayed here, beautiful location and all staff are lovely

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nicer coffee at breakfast but that is being really picky!

    Fantastic location. Staff were all really helpful. Great family room too with lots of space for 2 additional beds. Breakfast was delicious and great value.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Great stopover spot would stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No lift to the rooms but this was identified before booking ..

    Lovely period property on the riverside beautifully decorated and maintained. Food was high quality and freshly cooked to order and very reasonably priced.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Lovely stay en-route to Cornwall
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing about the property. Only minor niggle was that on the second night a mobile freezer unit appeared and was placed almost directly underneath our bedroom windows which we had open due to the warm weather. The freezer hummed and buzzed all night which was a slight irritation. Just mentioning it in case they are able to move elsewhere away from near a bedroom window :-)

    Beautiful convenient location overlooking the Severn estuary. Lovely building which was fully restored, we were told, about a year ago. We loved our room (No 4) and were blown away by the size and quality of the bathroom! HUGE bath and separate shower cubicle. Lovely double wash basins with storage underneath. All really nicely done and spotlessly clean. Special mention for Caitlin and Jess who really looked after us - nothing was too much trouble.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Excellent, the property is well maintained, stylish, and must try the breakfast menu, a great meal to starts the day!!!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all really!

    The property is new furbished, modern and v stylish, really comfortable. Absolutely value for money!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Very nice, we would stay again if visiting the area.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    A sofa in the room, rather than having to lay on the bed. Also a fridge in the room would be a good idea.

    The breakfast was very nice with plenty to choose from but my full english was a little cold Very nice room, very nice staff. Dinner was very good.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    The staff were accommodating, professional and friendly and seemed to enjoy being there. The food was delicious and well
    • Leisure trip
    • Group
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautifully situated overlooking the water the building itself is architecturally very pleasing. The rooms are very large and comfortable and the gardens are just wonderful to sit in and enjoy a coffee and some time to relax.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    No issues!

    The rooms were lovely - very comfy and we had our two children in the same room so there was plenty of space to accomodate them also. The bathroom was beautiful - loved the claw foot bath. It was very spacious.

    Stayed in April 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The smell from the bathroom/shower when you got into the room..

    Nice hotel and location. Friendly staff. EV chargers

    Stayed in April 2024

  • Reviewed: 9 May 2024

    9.0
    Fabulous hotel in a stunning location on the coast.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    I don't like having music playing when I'm in a restaurant. I realise I may be in the minority, but it annoys me because it interferes with conversation. The stunning views, beautiful building, tasty food and good company don't need somebody else's soundtrack. Music was even played at breakfast!

    All the staff worked exceptionally hard to make our visit a success. In particular Gabriella went above and beyond to assist us. Thank you.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    good service, good food

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Perfect for what we needed. Location and staff amazing!
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, friendly staff, good food

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights

    Hotel overlooked the sea. Our room was lovely with an enormous bathroom and very clean. The staff were very friendly and helpful.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    We will be back
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Ran out of soya milk. Meal order was a little mixed up but they were very busy so understandable.

    Fabulous room. Excellent food. Parking was good. Great location and view.

    Stayed in April 2024

Showing 1 – 25

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