Marine Terrace, Liverpool, L22 5PR, United Kingdom
#19 of 105 hotels in Liverpool
Guests' ChoiceBased on 1181 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
8.7
Staff
9.6
Value for money
8.6
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Anne
United KingdomN/A
Friendliness of the staff Great shower in the room Breakfast Location
Stayed in May 2024
Reviewed: 16 May 2024
Michael
United Kingdomno facilities for smokers
Stayed in May 2024
Reviewed: 14 May 2024
Brian
United KingdomCould have been a lift
Location perfect with good views and easy access to the beach, gardens and Iron men’the other place’
Stayed in May 2024
Reviewed: 13 May 2024
David
United KingdomNo fridge in room
Staff were brilliant very friendly and helpful Food was excellent Rooms were a good size vert clean and comfortable Great location
Stayed in May 2024
Reviewed: 13 May 2024
Monika
United KingdomComfy rooms, excellent breakfast! Will come back!
Stayed in May 2024
Reviewed: 12 May 2024
Saeid
United KingdomThe breakfast was very delicious. The hotel receptionists were lovely and so friendly.
Stayed in May 2024
Reviewed: 7 May 2024
Martin
United KingdomThe greeting was exceptional and all the staff were very helpful and friendly. This is something money can't buy. The food was very good with a very wide choice and the dining room was cozy and warm with an agreeable atmosphere. We enjoyed our stay very much, not knowing what to expect from the area as we had not visited Liverpool before. The hotel is well placed to visit Liverpool without staying in the city centre.
Stayed in May 2024
Reviewed: 5 May 2024
Cath
United KingdomNothing
Staff were really friendly. Breakfast was delicious. Lovely location. Room was really nice.
Stayed in May 2024
Reviewed: 5 May 2024
Madcatwoman
FranceHotel a bit old fashioned and room somewhat tired.
The friendly staff and the very comfortable big bed.
Stayed in May 2024
Reviewed: 5 May 2024
Darren
United KingdomNothing
Location and facilities
Stayed in April 2024
Reviewed: 28 April 2024
Julie
United KingdomNothing
Very helpful staff , clean
Stayed in April 2024
Reviewed: 25 April 2024
Cliff
United Kingdomnothing
staff were friendly and helpfull, room was comfortable and clean. Food was good in the bar and the bar staff were friendly
Stayed in January 2024
Reviewed: 25 April 2024
Maureen
United KingdomOnly problem we had was the shower in our room was not much water coming out of the shower was the first thing and also it was very very very hard to get my leg and my wife leg over the bath special I have a new hip so it was very hard to get into the shower over the bath was so high as well to get your leg over the bath that's the only thing I would say about this hotel 👍👍👍👍
Breakfast was very good and people was very nice as well they couldn't do enough for you first class I would say all the staff was in hotel was top shelf 👍👍👍👍
Stayed in April 2024
Reviewed: 18 April 2024
Redstamp
United KingdomOur own fault, but booking for Grand National Weekend came with a hefty price premium. Only slight downside was the style of food in the restaurant was very similar to the bar food menu.
Staff were fantastic, friendly, willing to help. Breakfast was fabulous and bar / room service food was all great too. Parking was simple and included.
Stayed in April 2024
Reviewed: 18 April 2024
Gerardus
NetherlandsWifi must be better and no elevator available.
Stayed in March 2024
Reviewed: 15 April 2024
Lindsay
United KingdomRoom 4 was quite hot it felt like under floor heating but might have been pipes ?
Great location and friendly efficient staff at reception and restaurant for both dinner and breakfast - lovely fresh breakfast
Stayed in April 2024
Reviewed: 11 April 2024
Iain
United KingdomGreat location and excellent staff
Stayed in April 2024
Reviewed: 11 April 2024
Michael
United KingdomNothing
Staff were all lovely Breakfast excellent Location good for what we wanted
Stayed in April 2024
Reviewed: 10 April 2024
Angela
United KingdomBathroom nice but when next refurb I would go for a shower enclosure and get rid of the bath. Room too warm for me. Stairs but i knew it would be like that. Could do with USB point power outlets. car park very tight.
Friendly efficient staff. Restaurant Food was good, bit overpriced but edible. Bed comfortable. Room door lock bit flimsy. Coffee Tea making facilities good. Room clean.
Stayed in April 2024
Reviewed: 9 April 2024
P
United KingdomOnly downside is not having a lift!
Location is near Crosby beach and the Gormley sculptures ’another place’ Fantastic breakfasts!! Lots of choice!
Stayed in April 2024
Reviewed: 7 April 2024
Trisha
United KingdomA bit too hot at times....
Lovely clean and comfortable hotel friendly helpful staff & great location. Breakfast was great and we had a lovely packed lunch on one of our days too instead of breakfast will definitely use again.
Stayed in April 2024
Reviewed: 6 April 2024
Philip
United KingdomNothing.
Very friendly and welcoming staff at reception and in the bar and lounge and at breakfast. Parking right in the courtyard in front of the hotel. Easy for getting Mersey rail train into Liverpool and convenient for Crosby beach and Gormley statues.
Stayed in April 2024
Reviewed: 5 April 2024
Alan
United KingdomSome careful thought needs to be given to the “radio/to/music” playing in the bar/lounge/breakfast room. It was not very relaxing or appropriate to the other clientele. You cannot please everyone, so a random selection would be better.
All went well.
Stayed in April 2024
Reviewed: 4 April 2024
Toni
United KingdomDrinks a tad too expensive but it is a hotel
Lovely location ,friendly staff excellent breakfast plenty of good choice .Good food for evening and bar food .rooms cleaned to a high standard ,comfy bed and pillows .lovely walks to the beach .we will be back regularly as my granddaughter lives a stones throw from the hotel
Stayed in April 2024
Swindon, UK
Berlin, Germany
Midland, USA
Bendigo, Australia
Ornos, Greece
Playa del Ingles, Spain
Pauligne, France
Nikšić, Montenegro
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content