1-3 Rutland Steet, Edinburgh, EH12AE, United Kingdom
#9 of 167 hotels in Edinburgh
Guests' ChoiceBased on 1858 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.3
Staff
9.5
Value for money
8.9
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Ji
AustraliaBackyard
Comfortable ,convenient
Stayed in April 2024
Reviewed: 29 April 2024
Chris
United KingdomLovely staff, room and view. The place haa style. Beautiful surroundings and perfect location.
Stayed in April 2024
Reviewed: 29 April 2024
Rebecca
CanadaN/A - it was perfect
Beautifully clean and well-appointed, excellent location just outside of the touristic centre.
Stayed in April 2024
Reviewed: 27 April 2024
Özlem
TurkeySame time they clean the room.Same time the elevator works.
Breakfest is very good.Room was big.People who works there are very kind.View is good also
Stayed in April 2024
Reviewed: 27 April 2024
Nikita
UkraineUpon checking in at 2:00 a.m., I had a strange dialogue at the reception about the requirement to pay a £15 cash deposit for the minibar, which was not mentioned during the room reservation. However, the room payment had been settled in advance during booking. I was told by the receptionist that the deposit would be refunded upon check-out. At 2:00 a.m., I was eager to sleep and didn't have any cash on me as I was only staying for one day. I requested to have the minibar removed from the room since I had no intention of using it, but initially, my request was denied. After a relatively lengthy conversation, they eventually checked me in without requiring the deposit. Also, there was no hairdryer in the room. I'm not sure if one was supposed to be provided, but if it wasn't, then it wasn't there. There was no mirror in the bathroom, but there were handrails, most likely for people with limited mobility, and pull cords were hung everywhere in the room, presumably to signal for assistance in case of a fall.
I really liked the location, the staff at breakfast, the cleanliness, the spaciousness of the room, and the warmth, which is extremely important for Edinburgh
Stayed in April 2024
Reviewed: 25 April 2024
James
United StatesLocation was amazing! Greta view from room 10!
Stayed in April 2024
Reviewed: 22 April 2024
Janine
United KingdomNothing
Loved the decor quite quirky. Very convenient to shops & sights & transport. Excellent breakfasts & evening meal. Lovely toiletries provided. Good hairdryer & even hair straighteners in room. Would definitely recommend. No hesitation in returning to this hotel.
Stayed in April 2024
Reviewed: 19 April 2024
Edward
IrelandEverything
Stayed in April 2024
Reviewed: 17 April 2024
Imelda
Irelandnothing
everything, room was spotless, modern and spacious. it had everything you need and more like hair straightners and hairdryer
Stayed in March 2024
Reviewed: 16 April 2024
Brendan
United KingdomRoom was very good and the breakfast was of a high standard.
Stayed in April 2024
Reviewed: 14 April 2024
Sawsan
KuwaitEvery thing
Stayed in April 2024
Reviewed: 14 April 2024
Paul
United KingdomThe apartment was stunning very spacious all the facilities were amazing. The staff were amazing, very friendly and helpful. The location is perfect and the breakfast was beautiful. Thanks for an amazing stay, will definitely be back.
Stayed in March 2024
Reviewed: 14 April 2024
Robert
AustraliaOn site parking would be nice, but I understand the limitations
Great location, staff were very helpful and responsive, comfortable and spacious apartment
Stayed in April 2024
Reviewed: 7 April 2024
Eoin
IrelandThe cost for the drinks in the apartment were very expensive
Best location. Amazing apartment.
Stayed in April 2024
Reviewed: 6 April 2024
Lindsay
United KingdomLoved everything
Perfect location and the room was fab!
Stayed in April 2024
Reviewed: 6 April 2024
Robyn
United KingdomThere wasn’t a thing I didn’t like about the property
The apartments were out of this world! The fact they’re gorgeous terrace houses from the front and inside with the high ceilings and amazing lay out and interior ! Staff were so friendly and really helpful! Also in an amazing place to start your trip from. Would deffo recommend!
Stayed in March 2024
Reviewed: 2 April 2024
Vera
Slovakiasize, furniture, vibe, location
Stayed in April 2024
Reviewed: 2 April 2024
Marjorie
IrelandOne tour guide didn't know his stuff. His history wasn't accurate.
The location, facilities, food and people were fabulous. We couldn't have had a better break. Even the weather obliged. We loved it!
Stayed in April 2024
Reviewed: 1 April 2024
Kararaina
New ZealandWould be difficult for accessibility issues. Not all the radiators were working.
Everything was clean and well thought through. All rooms were stylish and enjoyable.
Stayed in March 2024
Reviewed: 31 March 2024
Ben
United KingdomThe lift only goes up to the 2nd floor, which was a bit of a pain when lugging heavy suitcases up to the third floor. Next time take smaller cases!
The property was nicely located, with views of the castle. There are also lots of bars and restaurants nearby, many of them adjoin the hotel and offer discounts for hotel guests The facilities were excellent, especially the bath and bed! The staff were wonderful, they couldn’t do enough for us.
Stayed in March 2024
Reviewed: 30 March 2024
Simon
United KingdomThe size of the rooms were rather luxurious being in a capital city.
Stayed in March 2024
Reviewed: 28 March 2024
Rowan
United KingdomMattress too firm
Friendly staff, very clean, great location
Stayed in March 2024
Reviewed: 27 March 2024
Andrea
United StatesEverything was perfect. Zero complaints.
The hotel was in a great location that was very quiet. The rooms were HUGE, the be was very comfy, the bathroom was beautiful with a strong shower. The sitting room was comfy too.
Stayed in March 2024
Reviewed: 27 March 2024
Andrea
United StatesNothing. EVERYTHING was perfect. Great room and hotel staff to help you with anything you need whether it's directions or help with the room.
The Rutland Hotel and Apartments were very easy to find. We stayed in rooms 15-2 and 16-2. The lobby to each set of rooms is GORGEOUS and once you enter the sitting room of your hotel room you are just blown away. There is a comfy couch, a well stocked kitchen area and large floor to ceiling windows. The rooms are STUNNING. The attention to detail is exceptional as you can see from the photos I took. The four post bed is very comfy and the bathroom is equally as stunning with a lovely bath and a high powered shower.
Stayed in March 2024
Lingen, Germany
Knoxville, USA
Zagreb, Croatia
St Pete Beach, USA
Lake Park, USA
Bedburg, Germany
Puerto Natales, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content