Nothing

Excellent breakfast & plenty of it. Very comfy bed & overall excellent value for money.

Stayed in May 2024

Shower could have been hotter. Communal areas look a bit dated but the room was up to scratch.

Good location, friendly and informative host, clean and comfortable room, no waiting around for breakfast, very reasonably priced bar.

Stayed in February 2024

Nothing worthy of note.

The Sandhills is conveniently located close to Sandown station. Good for those on foot and easy access by car with adequate off street parking. We received a very warm welcome on my wife's and my arrival and that bonhomie continued through our stay. Excellent breakfast, one of the best. Our good humoured hosts, Andy and David, looked after us very well, as did Andy's Mum who is also on the team. Being out of season, we were the only guests, but that didn't make any difference to the service we received and was probably a benefit. The owners live on site. The hotel is about a 10 minute walk from the town centre where there is a good choice of bus routes across the island if you are on foot. There is a multitude of restaurant choices in Sandown, so you won't go hungry! The Castle Inn on Fitzroy Street is a lovely welcoming traditional local community pub. Being traditional, they don't serve food, but you are welcome to bring in a take away. All in all this proved to be a most comfortable and relaxing vacation.

Stayed in September 2023

Hot water took a while to run especially in the shower

Breakfast great. Liked we could order exactly what was wanted

Stayed in October 2023

The sink in the toilet was not draining well

Very nice, Wendy was a nice, friendly host

Stayed in September 2023

Host was not very hospitable.

Great location and good breakfast

Stayed in July 2023

The entrance and the lounge, dining room and bar was very tired and needed updating.

Nice big bed, clean rooms, nice breakfast

Stayed in August 2023

I think that it could do with a little updating in a few places.

The breakfast was delicious and the room was lovely and clean. It was very easy to find and lots of room for parking and very easy to walk to the beach!

Stayed in August 2023

Just minor points really. Ringing the bell to ask questions or for bar service, although it was always answered politely and promptly. Set time for breakfast allocated on day of arrival, although we were accommodated on our last day with an earlier time so we could catch our ferry. Advise either pre-booking or eating before 7pm, to eat in any of the pubs or restaurants in Sandown. The fish & chip shop closed at 8pm. We went out at 8.30pm one evening and ended up with sandwiches from the supermarket.

Compact and comfy twin room. New carpet and what looked like a newly refitted but bijou en suite. Comfy beds. Tea & coffee making facilities provided. Breakfast was cooked well and had to be selected fromna choice of options the night before. Help yourself cereals, fruit juice, and yogurt available each morning too. Bar was well-stocked & competively priced compared to the local pubs/restaurants. Plates & cutlery provided if you order a takeaway for your evening meal. Sandhills is a good value family run B&B.

Stayed in August 2023

Just a few things would have improved the room...a mirror on the wall in the room that wasn't as high as the one in the en-suite! Accessibility to the wardrobe was difficult. Maybe the provision of a basic hairdryer would be useful. These are small negative comments compared to the value for money.

The owners were very welcoming and helpful. The beds were very comfortable and bed linen spotlessly clean. Breakfast was adequate and cooked well. Very good value for the amount charged.

Stayed in May 2023

Nothing disliked !

Very friendly staff,breakfast cooked to order and piping hot !

Stayed in May 2023

Lovely staff, great breakfast

Stayed in November 2022

Friendly owners. Requested decaffeinated tea and coffee and this was served. Good location for travelling around the Island. Lovely breakfast. Take away breakfast on last morning as we had an early ferry.

Stayed in September 2022

Small 'wet-room' bathroom

For context, we stayed out of season and had 5 rooms. The desire was for a cost effective and comfortable sleep for the 2 nights - this was achieved: Excellent customer service Good balanced breakfast Use of lounge and a bar area Slept well

Stayed in September 2022

Lay out of dining room a bit to school dining hall like for our taste ,but didn't spoil the good hot breakfast and service

Relaxed atmosphere, homely feel with friendly host's, in a good location for public transport Train station 3 min walk.. Host Wendy gives valuable tips on where and what to do and where to eat

Stayed in September 2022

Room a little small. Difficult to manoevure on one side of the bed. Door sticking on new carpet hard work for us oldies.

Nicely cooked and sufficient breakfast. Lounge and dining room lovely. Bar an added bonus

Stayed in September 2022

A little dated in communal areas and breakfast room, the property could do with some fresh coat of paint and wood flooring or new carpets. Shower wasn't so easy to get right. The bunk beds were a bit too creaky.

Outstanding customer service, great communication prior to arriving at the hotel. The staff were very friendly and helpful to all our needs. The room we had was perfect for our needs. We also had access to the lounge for kids to play and watch TV. You can see the sea from the bedroom window in clear day. Free Parking available on site was such a bonus and the hotel was literally less than 10 mins walk from Beach and high street. Preorder Breakfast was good, I would probably recommend to sauce better vegetarian sausages. Overall I would definitely recommend this hotel to anyone who wants a break next to the beach on a good value stay with no compromise customer service. Thank you Andy & Team see you in the future 😜

Stayed in August 2022

The owners are so friendly and welcoming. Room was clean and comfortable. Breakfast was brilliant. Near to lots places to visit - some in walking distance. Felt very homely.

Stayed in August 2022

Nothing really.

Location was very good. The room was big enough for our needs. The breakfast was really good and the system for ordering meant less waiting. The staff were very friendly and helpful. We will use this hotel when we visit the island again.

Stayed in August 2022

Water pressure in shower was biggest downfall.

Location was perfect, near enough to beach to walk, but far away enough not to be overcome by noise. Breakfast everyday always very prompt and always got orders correct. Staff, especially Wendy, were very welcoming and helpful.

Stayed in July 2022

lol, routine SEAGULLS lol. BUT cant complain but anything. maybe small thing Kids running along corridor !!

our SECOND return to this hotel. Routine polite, greetings on arrival. Morning staff friendly as normal. !!

Stayed in July 2022

Nothing

Lovely breakfast, good choice. Well stocked bar. Staff were friendly.

Stayed in June 2022

Got a bit hot (like everywhere did) at the beginning of our stay but nothing the hotel could do about that and they do have fans available if needed.

Small hotel in a quiet location near the station in Sandown. Greeted on arrival by one of the staff who was very polite and friendly. Showed us where everything was and took us to our room directly. The room was a reasonable size with a separate wet room. The bed was comfortable but there was not much room on one side between the bed and the wall so I had to be careful when getting out of bed that I didn't stub my toes. Breakfasts were chosen the day before. I picked near enough the full cooked breakfast every day and it was delicious. Nothing was ever under or overcooked and it was all very tasty. Overall I was impressed with the place and if I'm ever needing somewhere to stay in Sandown I would definitely return.

Stayed in July 2022

We never had any hand soap, either before we arrived or during our four day stay. The window curtain was hanging off and due laundering.

Very nice staff and generally clean and welcoming. The breakfast was excellent. It was a very nice base and 10 minutes or so walk from the beach.

Stayed in June 2022