Ipswich Road, Diss, IP21 4DR, United Kingdom
#11 of 14 hotels in Diss
Guests' ChoiceBased on 1026 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
8.4
Facilities
7.5
Staff
8.5
Value for money
7.9
Free WiFi
7.7
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End of dialog contentReviewed: 10 May 2024
Elaine
United KingdomFirst day small things weren’t right; light in wardrobe didn’t work, bathroom shaver light didn’t work, toaster was broken first morning, no spoons at breakfast, no glasses in room for drinks or bathroom. Didn’t like the fact that we had to pay upfront AND leave our card details! Why?
Peaceful Parking good Wi fi
Stayed in May 2024
Reviewed: 9 May 2024
Linda
United KingdomWould not use the lodge rooms, as the beds were always very uncomfortable 😬
Can't believe the difference. We stopped going to the Scole due to very poor service, unorganised, etc. However, new staff are brilliant, so glad we gave it another go on recommendation 👍 😀
Stayed in May 2024
Reviewed: 9 May 2024
Panayiota
United KingdomThe bed was extremely uncomfortable and I didn’t sleep well at all and woke up with a Back ache
Location
Stayed in April 2024
Reviewed: 8 May 2024
Paul
United KingdomVery good , freshly cooked .
Stayed in May 2024
Reviewed: 8 May 2024
Jill
United KingdomMore staff a breakfast time. The staff were attentive but had too much to do.
We had a problem with our room but the problem was sorted out for us. A lovely building with interesting rooms. Not far from Diss which is worth visiting and on the Angles Way a long distance path.
Stayed in April 2024
Reviewed: 6 May 2024
Teresa
United KingdomThe bathroom was slightly dated
Lovely room. Great food and friendly, helpful staff
Stayed in April 2024
Reviewed: 26 April 2024
Adam
United KingdomThe awful decor downstairs, it’s been ruined by tacky plastic ivy on the lights, the bar has been gutted & they removed the atmosphere with the character.
The ambience upstairs in the rooms.
Stayed in March 2024
Reviewed: 24 April 2024
Townhill
United KingdomRoom was a bit tired
Well located - Full of character - good food
Stayed in April 2024
Reviewed: 14 April 2024
Amber
United KingdomDouble bed, too small. Most hotels offer king size and we didn’t realise when we booked. Room very warm (radiator on in bathroom all night, no fan in room (although we didn’t ask for one). No shampoo or conditioner in shower ( bottle by sink labelled as this but it was soap) TV didn’t work, couldn’t get reception on it
Close to family so we could walk
Stayed in April 2024
Reviewed: 13 April 2024
Carol
United KingdomNothing to report
Lots of character and friendly staff!
Stayed in April 2024
Reviewed: 10 April 2024
Lorraine
United KingdomGood cooked breakfast, continental part, sadly lacking. Rubbish coffee!
Old worldy, had character
Stayed in April 2024
Reviewed: 6 April 2024
Maureen
United KingdomThe wifi is useless !!!
It is quirky!! Very clean and warm.
Stayed in March 2024
Reviewed: 5 April 2024
Andy
United KingdomStaff helpful and friendly parking was ideal as we had a van and trailer
Quiet and ideal location for my trip,have stayed before
Stayed in April 2024
Reviewed: 28 March 2024
Konstantinos
United KingdomThe breakfast
A very historic building
Stayed in March 2024
Reviewed: 22 March 2024
Tim
United KingdomWe were only offered instant coffee with breakfast, perhaps a Nespresso or similar coffee machine could be installed?
Amazing grade 1 listed 17th century coaching Inn. Lovely room with period features , reached by two flights of a stunning wide 17th century staircase.....wide enough presumably for ladies wearing hooped skirts.... King Charles the second stayed there. It is mentioned in one of Charles Dickens Novels. Good pub food in the evening.with generous helpings. Good freshly prepared breakfast Friendly and helpful staff
Stayed in March 2024
Reviewed: 20 March 2024
Colin
United KingdomBathroom needs a little updating but nothing seriously wrong
Fabulous old building, wonky floors real history from 1665
Stayed in March 2024
Reviewed: 19 March 2024
Robyn
AustraliaThe food wasn’t quite up to scratch but I’m guessing there was some staffing issues.
Loved character of the old building. We had a good sized lovely room including a 4-poster bed.
Stayed in March 2024
Reviewed: 10 March 2024
Lynda
United KingdomWe stayed in the King Charles suite and the shower was stuck in very hot so we didn’t use it.
Have stayed there many times and love going back
Stayed in March 2024
Reviewed: 10 March 2024
Mary
United KingdomIt was better as I moved rooms
They gave me a better room without a mattress foam mattress. The staff are very helpful and responded positively to my criticisms
Stayed in March 2024
Reviewed: 29 February 2024
Ronald
United KingdomIt is a beautiful old hotel with lots of character
Stayed in February 2024
Reviewed: 18 February 2024
Diane
United KingdomWould have liked freshly ground coffee at breakfast.
Lovely staff - fabulous building , good location
Stayed in February 2024
Reviewed: 16 February 2024
Amanda
United KingdomNothing
Lovely meal and staff were very efficient, comfortable room
Stayed in January 2024
Reviewed: 13 February 2024
Lauren
United KingdomWhen we had our meal Sun afternoon, we felt service could have been slightly better. We had to flag a waitress down to ask to order dessert, but otherwise excellent food and good service
We loved the pre historic look and feel of the hotel, well modernised, great decor and excellent comfy bed
Stayed in February 2024
Reviewed: 1 February 2024
Catherine
United KingdomThe only thing that I didn't like was that they overcharged me for my sandwich and it took a couple of weeks to sort a refund which is why I delayed leaving this review
My room was lovely ,just what I wanted . My daughter was in panto in Diss at the time so was perfect travel time by car . All staff were very polite and attentive , I was hungry the night I arrived and the kitchen was already closed , however the chef still made a sandwich
Stayed in December 2023
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