Millenium House, 60 Victoria Street, Liverpool, Liverpool, L1 6JD, United Kingdom
#81 of 106 hotels in Liverpool
Guests' ChoiceBased on 2289 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
9.1
Facilities
7.6
Staff
8.4
Value for money
7.5
Free WiFi
7.6
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End of dialog contentReviewed: 25 March 2024
Gracie
United Kingdomwhen we got into the room there was a bed which was broken and very uncomfortable so we just used the other beds. also when using the bath and shower it was freezing cold so couldn’t enjoy it most of the time
staff were lovely!
Stayed in March 2024
Reviewed: 25 March 2024
Adam
United KingdomAll the dust in the room and long hairs in the bed .. we was two males so it couldn’t of been us
The reception was beautiful, music was on, people dancing was just brilliant.
Stayed in March 2024
Reviewed: 25 March 2024
Christopher
United KingdomLift area has a terrible smell..think chip pan and grease... all the time. Corridors and rooms are tired. Ripped wallpaper, stained curtains, Ripped flooring in bathroom. All needs an update. Lighting in the room is awful. Breakfast is chaos. Queuing for hot food for over 10 minutes as it was empty. Staff refilling buffet were rude. Food was enjoyable though.
Location was great. Parking at the hotel was a bonus albeit a little tight for larger cars. Check in staff were lovely. Breakfast quality was good.
Stayed in March 2024
Reviewed: 25 March 2024
Emily
United KingdomSeemed like it still needed a bit of work doing
Nice and bigger
Stayed in March 2024
Reviewed: 24 March 2024
Michael
United Kingdomfor the price of the room the hotel decor needs updating, miss match furniture in the rooms fabric fading an tearing off chairs in restaurant, bed was uncomfortable
Staff were great, location perfect
Stayed in March 2024
Reviewed: 22 March 2024
Kerry
United KingdomThe TV totally in the wrong position making watching difficult. Bath panel hanging off. Dangerous stepping into bath to shower, slippy. This was an upgrade on arrival and having previously stayed twice before felt more of a downgrade! We like staying at this hotel as it allows us to continue our stay away together so our chats and banter continues instead of going into our separate rooms.
Location is perfect. Most of the staff friendly and helpful,only one lacked these qualities.
Stayed in March 2024
Reviewed: 21 March 2024
Paige
United KingdomI stayed years ago and it seems like it needs updating a little
The location
Stayed in March 2024
Reviewed: 20 March 2024
Agate
IrelandThose dang hens
Lovely hotel, great staff, jacuzzi 10/10, only thing that was awful was the two hen parties on either side of us that never let us sleep 🥲
Stayed in March 2024
Reviewed: 19 March 2024
Cianan
IrelandRoom was underwhelming considering the prices.
Location was good, walking distance to everything.
Stayed in December 2023
Reviewed: 19 March 2024
Kevin
United KingdomBreakfast was nice but waiting to long the dishes to be brought out and expensive at £17.50 compared to other hotels
Hotel nice staff friendly and helpful
Stayed in March 2024
Reviewed: 18 March 2024
Shannon
United KingdomExpected a mini fridge in the room for the price and stars
The jacuzzi bath tub!
Stayed in March 2024
Reviewed: 18 March 2024
Simon
United KingdomReception staff were offhand and unhelpful.
Location was good, and room was comfortable.
Stayed in December 2023
Reviewed: 16 March 2024
Linda
United KingdomTelevision did not work
Beds room
Stayed in March 2024
Reviewed: 15 March 2024
Brendan
IrelandDrink and food very expensive
The Shankly memorabilia
Stayed in March 2024
Reviewed: 12 March 2024
Christina
United KingdomPolite and friendly staff, great location and the food was amazing!
Stayed in March 2024
Reviewed: 11 March 2024
Brendan
IrelandFound hotel has let itself go a bit. Carpets... no water in room etc
Staff were very helpful
Stayed in March 2024
Reviewed: 10 March 2024
Forrester
United KingdomThe decor in the rooms looks a little worn.
Didn't have breakfast but location was great
Stayed in February 2024
Reviewed: 9 March 2024
Kate
United KingdomTv wasn’t working and the bed had some springs coming through
Location was good and staff were so friendly.
Stayed in March 2024
Reviewed: 8 March 2024
Tracy
United KingdomSadly even after saying on booking and on arrival with both hotel and restaurant that we were celebrating my mother in laws 80th yes 80th birthday no one acknowledge in it very poor and such a simple thing to do
Location
Stayed in March 2024
Reviewed: 8 March 2024
Helen
United KingdomThe noise from other people staying on same floor running up and down corridor in the middle of the night shouting and banging scared us all
Location and size of room
Stayed in March 2024
Reviewed: 7 March 2024
Rhiannon
United KingdomFelt a bit run down, the double beds were 2 singles pushed together but not fixed so the beds separated throughout the night waking us up as there was nothing stopping them from moving. The TV technology pages advised there was apple play and Bluetooth connectivity, after spending about 30 minutes+ to try and get atleast one of them working we had to go down to reception who said that the Bluetooth speakers aren’t connected any more due to interference and the apply play doesn’t work either, only androids could connect. In my opinion the TVs technology pages should be updated to reflect this and save guests the frustration of trying to get them to work. We also found we could only access freeview tv despite sky sports and other premium channels/apps being mentioned as available on the TV technology pages. We also had our key cards stop working on 2 separate occasions, having to go to reception to get them replaced/reactivated and being let into our room by maintenance another time, an issue I have never had at another hotel.
Very good location, massive room with a nice view. Nicely decorated throughout.
Stayed in March 2024
Reviewed: 5 March 2024
Carolyn
IrelandHeating didn't work in the room
great location only minutes from train station, staff very friendly, fab decor
Stayed in February 2024
Reviewed: 5 March 2024
Emma
United Kingdomlocation
Stayed in December 2023
Reviewed: 4 March 2024
Pat
United KingdomThemed room was booked but got put in a grey room with a tiny covered window ??
Great hotel ideally located
Stayed in March 2024
Reviewed: 3 March 2024
Leah
United KingdomThe room was dates, floorboards lifting. Taps in bathroom loose. Poor maintenance of the rooms. We paid for the samba lunch not what was advertised sandwiches small, caked stale and dry. Cocktails not at all pleasant to drink.
The size of the rooms allowing us all to stay together
Stayed in March 2024
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