5 Saint Albans Road The Silver Cup, Harpenden, AL5 2JF, United Kingdom
#3 of 3 hotels in Harpenden
Guests' ChoiceBased on 177 hotel reviews
7.3Cleanliness
8.1
Comfort
8.0
Location
8.8
Facilities
7.1
Staff
8.8
Value for money
7.4
Free WiFi
8.2
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End of dialog contentReviewed: 26 May 2024
Lydia
United KingdomIt smelled a bit strange!! Wasn’t super clean
Lovely staff!!! Really friendly and nice
Stayed in May 2024
Reviewed: 7 May 2024
Pamela
IrelandThe rooms were a bit dated especially the bathroom
The location was great
Stayed in May 2024
Reviewed: 26 April 2024
Jonathan
United KingdomGood
Stayed in April 2024
Reviewed: 14 April 2024
Katherine
United KingdomRather ‘tired’ accommodation
The location & food
Stayed in March 2024
Reviewed: 9 April 2024
Jason
United KingdomThe shower was OK but not the best I have been in. I also had to take advantage of the ear plugs to block out the external noise.
The welcome by the staff was friendly and hospitable. The room was spacious and comfortable. The location was perfect for my visit as it was within walking distance of where I was working.
Stayed in April 2024
Reviewed: 7 April 2024
Megan
United KingdomN/A
Nice pub,great cocktails,close to where we were going for the evening, rooms were basic,but clean and had everything you needed
Stayed in April 2024
Reviewed: 16 March 2024
Rebecca
United KingdomNo hot water and quite a lot of noise from outside. The hotel did provide ear defenders though which is a first from any other hotel I have stayed in.
The staff were lovely and very helpful.
Stayed in March 2024
Reviewed: 4 March 2024
Matthew
United KingdomTV didn't work
Excellent Location. Brilliant staff. Lovely room.
Stayed in March 2024
Reviewed: 19 January 2024
Gareth
United KingdomVery cold on arrival. TV kept losing reception.
Location. Comfortable beds, good provision of refreshments.
Stayed in January 2024
Reviewed: 5 December 2023
John
Australiadesk in room not large enough to sit and work at
room was quiet given the property is on a main road and over a pub
Stayed in November 2023
Reviewed: 26 November 2023
Julia
United KingdomThere was no breakfast available - that was not made clear on the booking page. The shower fitment was loose and not properly adjustable; access to the very small shower cubicle was at the corner and was very narrow; the water temperature was difficult to adjust, it fluctuated between freeze and scald with no comfortable middle ground. There was lot of slamming of doors.
Pub and rooms were warm and clean; location was convenient for our purpose; staff were pleasant and helpful
Stayed in November 2023
Reviewed: 23 November 2023
Christina
United KingdomThere was no milk in the room. So we had to have black tea and coffee. And also it was quite noisy. We heard banging, phones ringing and people talking, so the walls must be pretty thin. Would have been nicer if the check out had been 11am rather than 10 am. We were allowed an extension till 10.30, but 11 would have been better.
The staff were lovely, friendly and helpful and the bed was very comfortable.
Stayed in November 2023
Reviewed: 21 November 2023
Nathaniell
United KingdomTo did not work, hot water was lacking, room dirty
Friendly staff
Stayed in November 2023
Reviewed: 21 November 2023
Richard
United KingdomGood location .clean rooms and helpful staff
Stayed in October 2023
Reviewed: 20 November 2023
David
United KingdomThe room was a bit tired. The TV did not work properly, there was no or intermittent sound only. The central heating did not heat the room did not warm the room sufficiently, therefore the electric heater had to be used. No heating in the bathroom, other than the towel rail, made the room cold in the evening and early morning. Hot water for the basin took over 5 minutes to come through in the morning, but was ok in the evening.
The location of the Silver Cup was great, and the food was fantastic. So nice to be able to change courses due to dietary requirements and the information given by the staff relating to each course was informative.
Stayed in November 2023
Reviewed: 19 November 2023
Alexander
United KingdomI am not convinced the value of the room was reflected in the amenities available (but it was close). The first thing I noticed was the earplugs on the bedside tables. The heating was good in the room, but the shower was not terribly powerful and the shower leaked slightly. I think if the room was a little cheaper this would be overlooked. Also no biscuits with the tea and coffee, I know that sounds silly, but was missing and I had done a long trip to get there. Also no breakfast.
I liked how clean it was, and how friendly the dog on the landing was. He was a good boy. The staff were friendly enough and helped me to my room. The shower worked and was hot and I body wash, shampoo and conditioner was there.
Stayed in November 2023
Reviewed: 12 November 2023
Stephen
United KingdomThe rooms need some updating /redecorating but as we only stayed one night and just needed a bed for the night this wasn't an issue for us.
No breakfast offered. The room was tired but warm and clean. Parking could have been an issue but we were fortunate to get one of the two spots available. The pub was cheerful and busy.
Stayed in November 2023
Reviewed: 10 November 2023
Amanda
United KingdomNo working TV in the room, and I wasn’t informed before checking in…not ideal as a solo traveler on a work trip.
good price for the location
Stayed in November 2023
Reviewed: 4 November 2023
Stella
United KingdomTv not working in one of the rooms
Lovely place nice and clean nice bar and beer garden.Great location
Stayed in October 2023
Reviewed: 21 October 2023
Mairi
United KingdomI felt that the room was tired and needed a little tlc. There was mould on the worn carpet near the window and covered up holes in the bathroom tiles. The shower was poor and keeping a constant temperature was a challenge.
It was lovely and clean and comfortable. Coffee making facilities good and provided hairdryer. Staff really lovely, friendly and welcoming. Food delicious.
Stayed in October 2023
Reviewed: 6 October 2023
Michelle
New ZealandBed was a little smaller than we expected
Good location
Stayed in October 2023
Reviewed: 2 October 2023
Perkins
United KingdomShame they nolonger do breakfast as they used. Room booked for 2 people but only towels for one. WiFi wasn't working and TV signal intermittent.
Well located.
Stayed in October 2023
Reviewed: 26 September 2023
Tracey
United KingdomOnly two parking spaces although there was on road parking near by and a small free public car park almost opposite. No breakfast facilities but plenty of other options a very short walk away.
Great location being in Harlesden and a few minutes walk from the centre with shops and places to eat. Friendly helpful staff and our room was ready early. Great value.
Stayed in September 2023
Reviewed: 25 September 2023
Ronald
United KingdomAs a pub that said it served food, we couldn’t get anything as visited early week. Shower very old, hard to get in and nothing to hold on to.
Convenient for visiting relatives
Stayed in September 2023
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