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Reviews of The Silver Cup

5 Saint Albans Road The Silver Cup, Harpenden, AL5 2JF, United Kingdom

#3 of 3 hotels in Harpenden

Guests' Choice

Review score

Based on 177 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.1

  • Staff

    8.8

  • Value for money

    7.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 26 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    It smelled a bit strange!! Wasn’t super clean

    Lovely staff!!! Really friendly and nice

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    The staff were lovely very friendly and helpful the roome weee comfy but very dated
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were a bit dated especially the bathroom

    The location was great

    Stayed in May 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    Good

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Fine for a night!
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Rather ‘tired’ accommodation

    The location & food

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    Great location for Harpenden with very welcoming and friendly staff.
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    The shower was OK but not the best I have been in. I also had to take advantage of the ear plugs to block out the external noise.

    The welcome by the staff was friendly and hospitable. The room was spacious and comfortable. The location was perfect for my visit as it was within walking distance of where I was working.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Nice pub,great cocktails,close to where we were going for the evening, rooms were basic,but clean and had everything you needed

    Stayed in April 2024

  • Reviewed: 16 March 2024

    8.0
    Nothing was too much trouble. Very friendly and helpful staff. Bed was comfy, room was clean and in a good location.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    No hot water and quite a lot of noise from outside. The hotel did provide ear defenders though which is a first from any other hotel I have stayed in.

    The staff were lovely and very helpful.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    A good place to stop in the center of the town
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    TV didn't work

    Excellent Location. Brilliant staff. Lovely room.

    Stayed in March 2024

  • Reviewed: 19 January 2024

    7.0
    For a a pub with rooms it was reasonable but not special. Staff were welcoming though
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very cold on arrival. TV kept losing reception.

    Location. Comfortable beds, good provision of refreshments.

    Stayed in January 2024

  • Reviewed: 5 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights

    desk in room not large enough to sit and work at

    room was quiet given the property is on a main road and over a pub

    Stayed in November 2023

  • Reviewed: 26 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights

    There was no breakfast available - that was not made clear on the booking page. The shower fitment was loose and not properly adjustable; access to the very small shower cubicle was at the corner and was very narrow; the water temperature was difficult to adjust, it fluctuated between freeze and scald with no comfortable middle ground. There was lot of slamming of doors.

    Pub and rooms were warm and clean; location was convenient for our purpose; staff were pleasant and helpful

    Stayed in November 2023

  • Reviewed: 23 November 2023

    7.0
    Stay in Harpenden
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There was no milk in the room. So we had to have black tea and coffee. And also it was quite noisy. We heard banging, phones ringing and people talking, so the walls must be pretty thin. Would have been nicer if the check out had been 11am rather than 10 am. We were allowed an extension till 10.30, but 11 would have been better.

    The staff were lovely, friendly and helpful and the bed was very comfortable.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    To did not work, hot water was lacking, room dirty

    Friendly staff

    Stayed in November 2023

  • Reviewed: 21 November 2023

    8.0
    very useful for work
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    Good location .clean rooms and helpful staff

    Stayed in October 2023

  • Reviewed: 20 November 2023

    6.0
    pleasant
    • Business trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 2 nights

    The room was a bit tired. The TV did not work properly, there was no or intermittent sound only. The central heating did not heat the room did not warm the room sufficiently, therefore the electric heater had to be used. No heating in the bathroom, other than the towel rail, made the room cold in the evening and early morning. Hot water for the basin took over 5 minutes to come through in the morning, but was ok in the evening.

    The location of the Silver Cup was great, and the food was fantastic. So nice to be able to change courses due to dietary requirements and the information given by the staff relating to each course was informative.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I am not convinced the value of the room was reflected in the amenities available (but it was close). The first thing I noticed was the earplugs on the bedside tables. The heating was good in the room, but the shower was not terribly powerful and the shower leaked slightly. I think if the room was a little cheaper this would be overlooked. Also no biscuits with the tea and coffee, I know that sounds silly, but was missing and I had done a long trip to get there. Also no breakfast.

    I liked how clean it was, and how friendly the dog on the landing was. He was a good boy. The staff were friendly enough and helped me to my room. The shower worked and was hot and I body wash, shampoo and conditioner was there.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    6.0
    Comfortable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The rooms need some updating /redecorating but as we only stayed one night and just needed a bed for the night this wasn't an issue for us.

    No breakfast offered. The room was tired but warm and clean. Parking could have been an issue but we were fortunate to get one of the two spots available. The pub was cheerful and busy.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No working TV in the room, and I wasn’t informed before checking in…not ideal as a solo traveler on a work trip.

    good price for the location

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Tv not working in one of the rooms

    Lovely place nice and clean nice bar and beer garden.Great location

    Stayed in October 2023

  • Reviewed: 21 October 2023

    7.0
    Enjoyable and comfortable.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I felt that the room was tired and needed a little tlc. There was mould on the worn carpet near the window and covered up holes in the bathroom tiles. The shower was poor and keeping a constant temperature was a challenge.

    It was lovely and clean and comfortable. Coffee making facilities good and provided hairdryer. Staff really lovely, friendly and welcoming. Food delicious.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    7.0
    Decent value for money
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Bed was a little smaller than we expected

    Good location

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Shame they nolonger do breakfast as they used. Room booked for 2 people but only towels for one. WiFi wasn't working and TV signal intermittent.

    Well located.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    8.0
    Perfect for our needs.
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Only two parking spaces although there was on road parking near by and a small free public car park almost opposite. No breakfast facilities but plenty of other options a very short walk away.

    Great location being in Harlesden and a few minutes walk from the centre with shops and places to eat. Friendly helpful staff and our room was ready early. Great value.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    7.0
    Okay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    As a pub that said it served food, we couldn’t get anything as visited early week. Shower very old, hard to get in and nothing to hold on to.

    Convenient for visiting relatives

    Stayed in September 2023

Showing 1 – 25

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