20 High Street, Jedburgh, TD8 6AG, United Kingdom
#5 of 5 hotels in Jedburgh
Guests' ChoiceBased on 572 hotel reviews
7.7Cleanliness
8.4
Comfort
8.3
Location
8.8
Facilities
7.7
Staff
9.1
Value for money
8.0
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 October 2022
D
United KingdomThere was no entry into the hotel before 4pm. No reception, no waiting area and the door was locked, so there was no point turning up before that time, not even for a drink.
The hotel was old with the character and charm of days long gone evident in its structure and it was placed within walking distance of all the main attractions (and a wonderful chocolate shop). The rooms were clean and spacious and the breakfast was just right while the staff were very friendly. Parking was plentiful, either on the road, in the public carpark nearby, or in the hotel car park. I would happily stay there again.
Stayed in October 2022
Reviewed: 16 October 2022
James
United KingdomThe kitchen is currently closed due to a lack of staff so we had to eat elsewhere. Breakfast is still served as usual.
The hotel is located on the High Street with time limited parking during the day. The owner assured us it is unenforced so we parked there and didn't receive a ticket the following morning. The rooms are basic but clean and didn't have any problems sleeping. The breakfast was the usual choice of various continental options and a full cooked with toast.
Stayed in September 2022
Reviewed: 15 October 2022
I
United Kingdombit worn
great atmosphere
Stayed in October 2022
Reviewed: 10 October 2022
Hannah
United KingdomOur room was very bright from early morning as the curtains are not black out.
Hotel with a lot of period charm in a lovely location for exploring the border areas. Staff were all warm and friendly.
Stayed in October 2022
Reviewed: 4 October 2022
Barbara
United KingdomBreakfast could have offered more choice. Building old but bedroom floor uneven
People genuinely welcoming, kind and helpful. Premised warm, comfortable. Breakfast boring!
Stayed in October 2022
Reviewed: 30 September 2022
Stephanie
United KingdomNeeds a bit of tlc The rooms seem to be on a tilt Carpark could be better
Friendly staf good breakfast Clean rooms Good spot for sightseeing
Stayed in September 2022
Reviewed: 30 September 2022
Linda
United KingdomNothing
Everything
Stayed in September 2022
Reviewed: 29 September 2022
Allan
United KingdomBreakfast very good but could have been hotter
Stayed in September 2022
Reviewed: 22 September 2022
Ernest
United Kingdomnothing
the staff were very good and friendly
Stayed in September 2022
Reviewed: 20 September 2022
William
United KingdomJedburgh didn't have much to do
Clean nice and friendly
Stayed in September 2022
Reviewed: 19 September 2022
Steve
United KingdomComment rather than criticism- quite a late check in time
The owner was both friendly and professional- nothing was a bother, and all done with a smile on his face
Stayed in September 2022
Reviewed: 17 September 2022
Andrew
United KingdomParking our touring motorcycles was a bit tricky round the back but once through the gate it was ok.
Nice modern room with great facility's, the breakfast was good
Stayed in August 2022
Reviewed: 16 September 2022
Philip
United KingdomBreakfast was freshly cooked each morning, the hotel was clean and tidy and the owner was very considerate and pleasant to deal with. Located in the centre of Jedburgh, a small town in a lovely area, options for eating out in the town limited.
Stayed in September 2022
Reviewed: 8 September 2022
Graham
United KingdomWe had not realised it did not serve food other than breakfast
Good parking. English breakfast although it could have been served warmer.
Stayed in September 2022
Reviewed: 3 September 2022
Paul
United KingdomSloping floors, bed not level, only one toilet roll in room (there were two of us). Property looked tired in places
Centrally located, historic building, good breakfast and bar in house. Off road parking for motorcycles at rear.
Stayed in September 2022
Reviewed: 2 September 2022
Wilf
United KingdomHotel under restoration, probably less rooms available than normal but the work didn't interfere with comfort of the hotel. Staff clearly very busy but even so nothing was to much trouble for them. Breakfasts very good.
Stayed in August 2022
Reviewed: 1 September 2022
Rhonda
Australiait was a real treat to stay in such a historic hotel. The room was lovely even with a floor running uphill in places- it was all part of its charm. The owner was lovely but overworked as with many hotels in this time after Covid, he was short staffed. He still cooked us a lovely breakfast. Jedburgh is a lovely town.
Stayed in August 2022
Reviewed: 31 August 2022
Stephanie
United KingdomComfortable bed,clean room, hot water, good breakfast
Stayed in August 2022
Reviewed: 28 August 2022
Jennifer
United KingdomVery dated, room needs a little attention.
The location was brilliant, right on the main road. The cooked breakfast was also of very good quality 👌
Stayed in August 2022
Reviewed: 25 August 2022
Stephen
United KingdomWiFi not great.
Clean. Comfortable. Good position. Great breakfast which was added free of charge!! Very friendly.
Stayed in August 2022
Reviewed: 23 August 2022
Blair
United Kingdomgood central location car parking facility breakfast was good and owner was attentive
Stayed in August 2022
Reviewed: 22 August 2022
Jcgeluk
NetherlandsIt looks closed from the outside but when opening the door there is a bar with some local people who are used to have a drink there. Staff was very willing to help us with our bikes.
Stayed in August 2022
Reviewed: 16 August 2022
David
United KingdomParking
Good welcome and attentive hosts
Stayed in August 2022
Reviewed: 15 August 2022
Danielle
United KingdomLots of stairs and no lift, not great for my disabled mum (but I really should have checked this).
The hotel was beautiful: tasteful decor and furnishing and comfortable beds. The room was spacious and well equipped. Staff were very helpful and friendly. Breakfast was delicious. On street parking right outside.
Stayed in August 2022
Reviewed: 9 August 2022
Mark
United Kingdomnothing
great location friendly hosts lovely breakfast
Stayed in August 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content