20 International Way Olympic Park, Newham, London, E20 1FD, United Kingdom
#162 of 1,009 hotels in London
Guests' ChoiceBased on 2286 hotel reviews
8.6Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
8.8
Staff
8.9
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 30 April 2024
Annie
United KingdomGreat stay, great location.
Stayed in April 2024
Reviewed: 30 April 2024
Steve
GuernseyLighting in shower room could be better for shaving.
Location close to train, bus stations and shopping mall with numerous restaurants. Quiet, comfortable room with ample storage and amenities.
Stayed in April 2024
Reviewed: 29 April 2024
H_padhiar
United KingdomBreakfast was pricey for what iit was. The room was a bit dark and lighting could be better.
Very comfortable bed, good bar and restaurant. Very friendly and helpful staff.
Stayed in April 2024
Reviewed: 28 April 2024
Ellie
IrelandCharged 100€ more at the property than what was expected from booking
Very nice
Stayed in April 2024
Reviewed: 27 April 2024
Sally
United KingdomComfortable clean . Great atmosphere
Stayed in April 2024
Reviewed: 27 April 2024
Louise
United KingdomClean rooms. Wonderful hotel. Great facilities.
Stayed in April 2024
Reviewed: 27 April 2024
Elizabeth
United KingdomExceptional customer service, made to feel really welcome. Room was lovely. Felt special with little Birthday plate with sweet treats.
Stayed in April 2024
Reviewed: 27 April 2024
Julie
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 24 April 2024
K
United KingdomIt would be good if there were some drinks that came included with the room, just something simple like water, instead of having to pay seperately for the mini bar.
Amazing atmosphere and so close to the shopping centre. The rooms were high quality and felt luxurious
Stayed in April 2024
Reviewed: 24 April 2024
Christine
United KingdomNothing at all
Modern clean and spacious hotel with a lovely friendly atmosphere
Stayed in April 2024
Reviewed: 22 April 2024
Jack
United KingdomThe only disappointment was that I was charged £40 for a kids' bed on top of the agreed price when I booked. My booking was for 2 adults and 1 kid, yet unless I paid £40 extra, the kid had to stay in the double bed. The hotel were quick to point out that the small print stated that, which is true. But I consider this to be a "gotcha" in the fine print, and not becoming of a quality hotel. I'd expect a hotel of this standard to expect a child to have its own bed, not top and tail with his parents, as standard. Even after I asked them to provide the bed complimentary as a gesture of goodwill, they refused.
Very nice hotel. Clean, modern, stylish and comfortable. Rooms quiet
Stayed in April 2024
Reviewed: 21 April 2024
Alison
United KingdomNo breakfast included
Very modern and well maintained
Stayed in April 2024
Reviewed: 21 April 2024
Charleane
United KingdomThe staff seemed a little rushed in the bar and at breakfast. The staff at check in were very friendly and helpful.
The room was lovely, particularly the comfort of the bed. The bathroom was also very nice.
Stayed in April 2024
Reviewed: 21 April 2024
Julie
United KingdomFaultless
Great room, comfiest of beds.
Stayed in April 2024
Reviewed: 21 April 2024
Sharon
United KingdomGreat hotel, perfect location for us, friendly staff.
Stayed in April 2024
Reviewed: 20 April 2024
Eleanor
United KingdomDidn’t like the tea bags provided in the room.
Good clean and spacious room
Stayed in April 2024
Reviewed: 18 April 2024
Edit
HungaryNo one’s fault but the bikes in the gym were not working. A bigger problem was that I learnt upon my arrival that my room was upgraded and it is a bigger room. This was true however it was a room for disabled people and the bathroom was a bit inconvenient with the basin in my knee level.
This was my second stay here, i like the location, facilities, heating worked fine and the hotel is also quiet.
Stayed in March 2024
Reviewed: 15 April 2024
Tina
United KingdomThe service at lunch was very slow.
Perfect location, spacious rooms, comfortable.see
Stayed in April 2024
Reviewed: 13 April 2024
John
United KingdomFood and drink prices.
Modern, clean and comfortable. Great location. Perfect for the ABBA Arena.
Stayed in April 2024
Reviewed: 11 April 2024
Rachael
United KingdomOur room was far too hot. Not able to open windows and AC didn't seem to work.
Amazing location. Great bars. Helpful staff.
Stayed in April 2024
Reviewed: 9 April 2024
Michelle
United KingdomNo parking discounts
The service was great. I told them it was my birthday and they had a little surprise for me when I entered the room. They had YouTube on the TV which was good
Stayed in March 2024
Reviewed: 7 April 2024
Andy
United KingdomSlow staff, food not hot and very over priced
Lovely hotel, very clean
Stayed in April 2024
Reviewed: 7 April 2024
Linda
IrelandNothing
Location for Abba voyage
Stayed in April 2024
Reviewed: 6 April 2024
Nicoline
United KingdomOur whole experience was excellent. Breakfast was delicious and the staff attentive. Our room was spacious and well equipped with everything we needed.
Stayed in April 2024
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