London Road, Biggleswade, SG18 8ED, United Kingdom
#5 of 5 hotels in Biggleswade
Guests' ChoiceBased on 875 hotel reviews
6.4Cleanliness
7.0
Comfort
6.8
Location
8.4
Facilities
6.5
Staff
7.9
Value for money
6.8
Free WiFi
6.2
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End of dialog contentReviewed: 30 June 2023
Peter
United Kingdom4th or 5th stay there. So all fine.
Close to town. Supermarket, great breakfast. Good parking. Nice pub atmosphere.
Stayed in June 2023
Reviewed: 27 June 2023
Nunn
United KingdomThe facilities need updating in the toilet/ bathroom. The cleanliness was below what I expected. Lots of dirty marks on the door to toilet and bathroom, cobwebs behind wardrobe, a general build up of dirt and dust in corners and behind doors, taps need to be lime scaling. One of the blinds to the window was broken. The bed was 2 singles zipped together which made it very uncomfortable.
On arrival the hotel looked beautiful. We stayed in the suite, the beams were a lovely feature.
Stayed in May 2023
Reviewed: 27 June 2023
Brad
United KingdomDated rooms
Bar area
Stayed in June 2023
Reviewed: 26 June 2023
Simon
United Kingdomsingle bed mattress was worn and uncomfortable due to springs. Room 20.
did not have breakfast.
Stayed in June 2023
Reviewed: 24 June 2023
Kevin
United KingdomBedroom could do with a make over
Stayed in June 2023
Reviewed: 19 June 2023
Paula
United KingdomThe rooms are in need of updating. There was no one on the reception and they seemed very under staffed. The service was slow in the bar area and for breakfast. The staff were all very young and didn't seem to have any leadership (NOT THERE FAULT)
the location was good for what we needed. The hotel all looked very good from the outside and the bar/restaurant area have been updated.
Stayed in June 2023
Reviewed: 12 June 2023
Louise
United KingdomBooked a premier room. No lift to upper floor, explained that have mobility issues so might need help with bag, told to come and ask if I couldn't manage! Room very dated, very hot, radiators came on even though it was in the 20's! Bed was comfortable. Toilet was interesting, not fixed to the floor so wobbled, seat was loose. Curtains were hanging off and table lamp was broken. No option to have cereal or fruit for breakfast, no cold drink option, asked for iced water and received warm tap water.
Lovely cooked breakfast. Room was very clean, fresh bed linen. Lots of towels available.
Stayed in June 2023
Reviewed: 6 June 2023
Maureen
FranceRoom was dirty. Shower was very dirty. Had to clean the drain out myself with a wooden tea stirrer so the water would drain away. Dust and cobwebs along the top of the bed head, used stirrers and dust in drawers.
Breakfast was great.
Stayed in June 2023
Reviewed: 1 June 2023
Joanne
United KingdomNeeds updating. The bathroom is very small with nowhere to put anything. Couldn't turn off the bathroom radiator, although this was corrected by staff the next morning.
Nice looking hotel. Very clean. Bed comfortable. Good location and parking.
Stayed in May 2023
Reviewed: 31 May 2023
Steve
United KingdomThe “so called” shower in the room was awful. The shower head was ridiculously low and it had no shower screen so pretty pointless really. The bed was extremely hard and and it felt like I was sleeping on the floor.
The bar area was nice and the location was good. The room also looked clean and tidy
Stayed in May 2023
Reviewed: 30 May 2023
Lisa
United KingdomBathroom was not completely clean. Behind toilet was a half used toilet roll, covered with cobwebs and the floor behind the toilet had not been cleaned at all. Plughole in shower was very dirty with black scum and a lot of hair. The Plughole in the sink was also dirty. There was a lot of dust around the room and many cobwebs. Bed and bed linen were both very clean. No decaffeinated coffee available in the room or at the bar.
Good location. Breakfast was good. Good value for money.
Stayed in May 2023
Reviewed: 26 May 2023
Barbara
United KingdomBathroom very shabby - looked dirty - room snd bathroom need updating and general clean Receptionist when we arrived seemed in a hurry to leave - spoke s few words and came across as rude
Convenient place to stay - staff member as we left was very professional and friendly
Stayed in May 2023
Reviewed: 25 May 2023
Joanne
United KingdomBreakfast was a little shambolic , the manager seemed to be running around , no other staff to greet you or guide you as to seating. Requests for ordering seemed to be a hassle for the one staff member.I tried the Pancakes Which were unfortunately not cooked properly, request for more coffee didn’t arrive. We gave up trying to correct . More staff appeared but not to help with breakfast which was a shame . A nice hotel just let down by the breakfast arrangements, a little more organisation/delegation needed.
Good little parking area , Check in prompt, Room was clean however bathroom could do with an update . Great location
Stayed in May 2023
Reviewed: 24 May 2023
Stephen
AustraliaNoisy room on a busy road/roundabout. Hot and no Ventilation, just windows which just added to the noise …. Finally calmed in the wee small hours for a short while! The bathroom fitout was ancient and poorly touched up. Slippery bath/shower which is difficult to access, definitely not for older or slightly disabled. No cereals etc on the breakfast menu, just cooked.
Staff were great, tried to find me a different room. Restaurant was excellent ….. menu, food and service
Stayed in May 2023
Reviewed: 18 May 2023
Charles
United KingdomRoom was very hot.
I liked that I only stayed one night. The hotel itself is absolutely fine for a work trip but not somewhere i'd choose for leisure. The staff were friendly and helpful.
Stayed in May 2023
Reviewed: 13 May 2023
Richard
United KingdomInitial reception was poor, rushed and rather curt
Evening meal and breakfast both excellent
Stayed in May 2023
Reviewed: 8 May 2023
Ian
United KingdomPoor breakfast. One person serving, having to ask for milk after tea was served from a jug. Average food.
Comfortable room and bed.
Stayed in May 2023
Reviewed: 7 May 2023
Peter
United KingdomHotel was rater dowwdy & old fashioned & my room was too small & Bed was uncomfortable. Duvet was too heavy & warm. When I took the duvet off I was then too cold so either way I could not sleep. Restaruant was over priced for size of the portions.
Stayed in May 2023
Reviewed: 26 April 2023
Megan
United KingdomRoom was a bit hot
Stayed in April 2023
Reviewed: 20 April 2023
Connor
United KingdomAs said above, the radiator needs fixing. Thats all really.
The service, the style of the rooms and the practicality of the property. Only issue was that the radiator was faulty and wouldn't turn off. it was warm all night. Breakfast was amazing. The staff was really nice.
Stayed in April 2023
Reviewed: 19 April 2023
Keith
United KingdomReceptionist informed me the breakfast was included in my reservation . disappointed when payment was demanded by kitchen staff !
Breakfast was good
Stayed in April 2023
Reviewed: 18 April 2023
Alexander
United KingdomCleaner in wer room to freshen up room and most important change of towels
Breakfast what we received was very good
Stayed in April 2023
Reviewed: 11 April 2023
Callum
United Kingdomproperty was dated, and facilities were lacking (shower was just a attachment from the bath tap)
property was booked at short notice after having the leave the hotel we were in. stay was pleasant and comfortable
Stayed in April 2023
Reviewed: 6 April 2023
Karl
United KingdomRoom was tired with minor decoration problems
Location
Stayed in April 2023
Reviewed: 31 March 2023
Ester
United KingdomRoom 9, was very hot, but did have a fan in the wardrobe. Had to keep the window open but was by the exit and smoking area which was noisy and got the smell of smoke. also bed was very squeaky.
The price and staff were friendly
Stayed in March 2023
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