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  5. Reviews of The Stratton House Hotel

Reviews of The Stratton House Hotel 3 stars

London Road, Biggleswade, SG18 8ED, United Kingdom

#5 of 5 hotels in Biggleswade

Guests' Choice

Review score

Based on 875 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.8

  • Location

    8.4

  • Facilities

    6.5

  • Staff

    7.9

  • Value for money

    6.8

  • Free WiFi

    6.2

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Showing 76 – 100

  • Reviewed: 30 June 2023

    7.0
    Back again.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    4th or 5th stay there. So all fine.

    Close to town. Supermarket, great breakfast. Good parking. Nice pub atmosphere.

    Stayed in June 2023

  • Reviewed: 27 June 2023

    6.0
    Great location and good for a night.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The facilities need updating in the toilet/ bathroom. The cleanliness was below what I expected. Lots of dirty marks on the door to toilet and bathroom, cobwebs behind wardrobe, a general build up of dirt and dust in corners and behind doors, taps need to be lime scaling. One of the blinds to the window was broken. The bed was 2 singles zipped together which made it very uncomfortable.

    On arrival the hotel looked beautiful. We stayed in the suite, the beams were a lovely feature.

    Stayed in May 2023

  • Reviewed: 27 June 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Dated rooms

    Bar area

    Stayed in June 2023

  • Reviewed: 26 June 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    single bed mattress was worn and uncomfortable due to springs. Room 20.

    did not have breakfast.

    Stayed in June 2023

  • Reviewed: 24 June 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bedroom could do with a make over

    Stayed in June 2023

  • Reviewed: 19 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The rooms are in need of updating. There was no one on the reception and they seemed very under staffed. The service was slow in the bar area and for breakfast. The staff were all very young and didn't seem to have any leadership (NOT THERE FAULT)

    the location was good for what we needed. The hotel all looked very good from the outside and the bar/restaurant area have been updated.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    5.0
    I don't think I would stay here again.
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    Booked a premier room. No lift to upper floor, explained that have mobility issues so might need help with bag, told to come and ask if I couldn't manage! Room very dated, very hot, radiators came on even though it was in the 20's! Bed was comfortable. Toilet was interesting, not fixed to the floor so wobbled, seat was loose. Curtains were hanging off and table lamp was broken. No option to have cereal or fruit for breakfast, no cold drink option, asked for iced water and received warm tap water.

    Lovely cooked breakfast. Room was very clean, fresh bed linen. Lots of towels available.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    5.0
    An ok overnight stay. Definitely seen better days. Good breakfast though.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Room was dirty. Shower was very dirty. Had to clean the drain out myself with a wooden tea stirrer so the water would drain away. Dust and cobwebs along the top of the bed head, used stirrers and dust in drawers.

    Breakfast was great.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    5.0
    Ok for an overnight stay and great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Needs updating. The bathroom is very small with nowhere to put anything. Couldn't turn off the bathroom radiator, although this was corrected by staff the next morning.

    Nice looking hotel. Very clean. Bed comfortable. Good location and parking.

    Stayed in May 2023

  • Reviewed: 31 May 2023

    6.0
    Tidy, good size room. Ok ‘just’ for one nights cheap stay.
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The “so called” shower in the room was awful. The shower head was ridiculously low and it had no shower screen so pretty pointless really. The bed was extremely hard and and it felt like I was sleeping on the floor.

    The bar area was nice and the location was good. The room also looked clean and tidy

    Stayed in May 2023

  • Reviewed: 30 May 2023

    6.0
    Good and not so good.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was not completely clean. Behind toilet was a half used toilet roll, covered with cobwebs and the floor behind the toilet had not been cleaned at all. Plughole in shower was very dirty with black scum and a lot of hair. The Plughole in the sink was also dirty. There was a lot of dust around the room and many cobwebs. Bed and bed linen were both very clean. No decaffeinated coffee available in the room or at the bar.

    Good location. Breakfast was good. Good value for money.

    Stayed in May 2023

  • Reviewed: 26 May 2023

    5.0
    Ground floor rooms are different quality to rooms on 1st floor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom very shabby - looked dirty - room snd bathroom need updating and general clean Receptionist when we arrived seemed in a hurry to leave - spoke s few words and came across as rude

    Convenient place to stay - staff member as we left was very professional and friendly

    Stayed in May 2023

  • Reviewed: 25 May 2023

    7.0
    Nice hotel in a good location, however I wouldn’t recommend breakfast .
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a little shambolic , the manager seemed to be running around , no other staff to greet you or guide you as to seating. Requests for ordering seemed to be a hassle for the one staff member.I tried the Pancakes Which were unfortunately not cooked properly, request for more coffee didn’t arrive. We gave up trying to correct . More staff appeared but not to help with breakfast which was a shame . A nice hotel just let down by the breakfast arrangements, a little more organisation/delegation needed.

    Good little parking area , Check in prompt, Room was clean however bathroom could do with an update . Great location

    Stayed in May 2023

  • Reviewed: 24 May 2023

    5.0
    Poor accomodation for the price, good staff
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy room on a busy road/roundabout. Hot and no Ventilation, just windows which just added to the noise …. Finally calmed in the wee small hours for a short while! The bathroom fitout was ancient and poorly touched up. Slippery bath/shower which is difficult to access, definitely not for older or slightly disabled. No cereals etc on the breakfast menu, just cooked.

    Staff were great, tried to find me a different room. Restaurant was excellent ….. menu, food and service

    Stayed in May 2023

  • Reviewed: 18 May 2023

    6.0
    Fine for short stays
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Room was very hot.

    I liked that I only stayed one night. The hotel itself is absolutely fine for a work trip but not somewhere i'd choose for leisure. The staff were friendly and helpful.

    Stayed in May 2023

  • Reviewed: 13 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Initial reception was poor, rushed and rather curt

    Evening meal and breakfast both excellent

    Stayed in May 2023

  • Reviewed: 8 May 2023

    5.0
    Overpriced poor breakfast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor breakfast. One person serving, having to ask for milk after tea was served from a jug. Average food.

    Comfortable room and bed.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    5.0
    Rather dissapointing for the money.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Hotel was rater dowwdy & old fashioned & my room was too small & Bed was uncomfortable. Duvet was too heavy & warm. When I took the duvet off I was then too cold so either way I could not sleep. Restaruant was over priced for size of the portions.

    Stayed in May 2023

  • Reviewed: 26 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit hot

    Stayed in April 2023

  • Reviewed: 20 April 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    As said above, the radiator needs fixing. Thats all really.

    The service, the style of the rooms and the practicality of the property. Only issue was that the radiator was faulty and wouldn't turn off. it was warm all night. Breakfast was amazing. The staff was really nice.

    Stayed in April 2023

  • Reviewed: 19 April 2023

    5.0
    was acceptable stay good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Receptionist informed me the breakfast was included in my reservation . disappointed when payment was demanded by kitchen staff !

    Breakfast was good

    Stayed in April 2023

  • Reviewed: 18 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    Cleaner in wer room to freshen up room and most important change of towels

    Breakfast what we received was very good

    Stayed in April 2023

  • Reviewed: 11 April 2023

    6.0
    the room was nice and spacious but could do with an update
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    property was dated, and facilities were lacking (shower was just a attachment from the bath tap)

    property was booked at short notice after having the leave the hotel we were in. stay was pleasant and comfortable

    Stayed in April 2023

  • Reviewed: 6 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was tired with minor decoration problems

    Location

    Stayed in April 2023

  • Reviewed: 31 March 2023

    7.0
    Hot room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room 9, was very hot, but did have a fan in the wardrobe. Had to keep the window open but was by the exit and smoking area which was noisy and got the smell of smoke. also bed was very squeaky.

    The price and staff were friendly

    Stayed in March 2023

Showing 76 – 100

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