There was nothing not to like, they did a great job during a difficult period due to the floods.

Exceptional staff, excellent service, amazing value.

Stayed in January 2024

Due to the river being swollen we couldn't use carpark and access to the town was cut off, making you walk all way round. (not the hotel fault) Notice a few big flies in the bar itself which is a little off putting especially when good is being served.

Location was perfect, staff very friendly, rooms were well maintained and the views from room was fabulous. Breakfast was beautifully although it was served in sister hotel next-door. We enjoyed our stay and have rebooted for later in yr 😀

Stayed in January 2024

room had ladybirds on walls/ceiling

location and food

Stayed in December 2023

As above

Great location, but think we should have been told before arrival that access to the hotel was closed.Had to park in public carpark .

Stayed in December 2023

Rustic charm, historical great location

Stayed in December 2023

My only (very slightly negative) observations were that some of the communal areas were a little shabby, and our rooms bathroom was dated. However, there was work being done and I believe it's part of a larger refurbishment project.

Great location only a 5 minute walk to the Ironbridge. Quirky very old building with wonky floors and ceilings and low doors. Staff were first class, in particular Jack who was an absolute star. We had an evening meal which was very tasty and not too expensive. We had breakfast included, which was taken in the next door pub "The Malthouse". This again was first class both in composition and quality. .

Stayed in December 2023

Notr

Loved the location and the very unique glass floor in our room. It was over the old grain mill and to keep the heritage of it the owners have lit it up (light switch in our room) from below and put a glass floor above it.

Stayed in December 2023

The town

Great location for the townclose to all tge shoos and bars

Stayed in December 2023

There was a bath but no stand up shower. The shower head attached to the taps was rusty.

The room was lovely, overlooking the river. Tea/coffee making facilities. Warm and cosy.

Stayed in December 2023

Although clean it needs a bit of updating

Excellent location and clean

Stayed in December 2023

Poor lighting throughout

Fantastic setting,but room we stayed in could do with better lighting and a lick of paint,stairs carpets all in need of a good clean or replacement Breakfast was amazing

Stayed in October 2023

Single bed was a bit uncomfortable

Easy access

Stayed in November 2023

Location good. Parking good. Nice pub and breakfast .

Stayed in November 2023

Parking was tight.Bathroom in need of refurbishment

Staff were helpful and pleasant

Stayed in November 2023

Nothing to dislike.

Check was simple & efficient. Food was good, I only wanted 2 starters, and they were good.

Stayed in November 2023

Poor lighting in the rooms.

Amazing breakfast Great value for money Lovely place to visit

Stayed in November 2023

Same brown toilet seat in room 2! Clean but not visually

Usual weekend stay Staff know us and check in easy. Cheap for what we want

Stayed in November 2023

The only comment is that the bath tub could do with having a shower curtain, to avoid splashing water on the floor when having a shower.

The blonde lady manager was very welcoming and efficient. The Swan Taphouse has a warm lively feeling, being a busy pub and restaurant on the Saturday night I stayed. It is positioned right on the river with good views from the room window. Ironbridge is only 5 minutes drive away. It was excellent value for money for a double room with breakfast included.

Stayed in November 2023

it would have been lovely to have a walk in shower, as we both have a problem with our knees

Breakfast was very good, room was fine , staff were very helpful, location was really good for places we wanted to visit

Stayed in November 2023

Problems with getting hot water.

Excellent value for money and breakfast. Good location and friendly atmosphere.

Stayed in October 2023

Parking is limited.

Brilliant location, excellent breakfast, the bedroom was cozy with character. Really good value for money.

Stayed in August 2023

The heating wasn’t on the first night so it was a bit cold.

The breakfast was amazing and included in the price, the room was spacious and felt homey and secure. The staff were friendly and the pub was cozy.

Stayed in November 2023

Bathroom was a little dated and had no shower curtain. Just a shower on the tap over an open bath. Quite difficult to shower without soaking the room.

Excellent location, walking distance to the bridge itself and other bars, restaurants and shops. Lovely friendly staff and the most amazing breakfast!!! DELICIOUS and so filling, we didnt eat again until tea time!!

Stayed in November 2023

Steep staircase to room. Would be very difficult if carrying suitcase or difficultly walking or climbing stair. (Understandable that it is an old building- but advise that when booking)

Location in Ironbridge & the unusual "kiln feature" under glass in room 5.

Stayed in November 2023

No shower on the wall, had to hold it with your hand

Breakfast and room itself

Stayed in October 2023