Market Place, Southwold, IP18 6EG, United Kingdom
#5 of 53 hotels in Southwold
Guests' ChoiceBased on 910 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.2
Staff
9.6
Value for money
8.0
Free WiFi
7.8
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End of dialog contentReviewed: 2 May 2024
Nick
United KingdomVery professional and polite. Exceptionally clean.
Stayed in April 2024
Reviewed: 2 May 2024
Lindsay
United KingdomParking is not always easy if returning in late afternoon. Many very large cards make fitting in quite difficult! Rooms in the courtyard are nice, but not very well soundproofed. Noisy dog barking in the next door room one evening, which the staff at reception did their best to sort out. Not the hotel's fault, owners should not arrive and then go out, leaving their dog in a strange place. Bar areas not very well laid out for cosy corners and no fire or even good mock fire in grate. Large sofas are not good for sharing with strangers or even friends, as one can't talk easily alongside each other!
Enjoyed breakfasts very much, Dinner in the restaurant was good and the room itself works very well. Staff efficient and friendly.
Stayed in April 2024
Reviewed: 2 May 2024
Kevin
United KingdomVery pricey.
Very comfortable and quiet room. Good bar and lounge. Excellent location. Parking.
Stayed in April 2024
Reviewed: 29 April 2024
Paine
United KingdomHave the rotten fire escape window repaired opposite Rooms 19 and 20 - the bottom cill is completely missing and in an emergency if opened the glass would fall out.
Breakfast was excellent - service, choice and quality
Stayed in April 2024
Reviewed: 29 April 2024
Sue
United KingdomWe didn't like the Adnam's Gin and the bar didnt have other options
Staff were exceptionally welcoming. Room very comfortable and well equipped (tea/coffee/nice toiletries etc) with lovely garden to overlook. Hotel beautifully decorated and in great central location. Restaurant and food very good standard.
Stayed in April 2024
Reviewed: 29 April 2024
Terence
United KingdomLocation Professionalism of staff Personalised welcome Breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Jackie
United KingdomNo faults
Location of my accommodation was perfect . The room was clean and the bed was so comfy , brilliant nights sleep . The breakfast was good , with a wide range of choices .
Stayed in April 2024
Reviewed: 28 April 2024
Clare
United KingdomQuick service and great food
Stayed in April 2024
Reviewed: 28 April 2024
Marian
United KingdomWe loved everything!
Very clean, very welcoming and very well organised. Staff were truly wonderful and we were so well looked after. It was amazing.
Stayed in April 2024
Reviewed: 28 April 2024
Michaela
United KingdomNothing.
Location is fab with car parking available. First room was disappointing for the price we paid. Spoke to reception and we were upgraded to a much bigger room.
Stayed in April 2024
Reviewed: 27 April 2024
Wendy
United KingdomBit on the high cost side but a real treat
Great place. Loads of character
Stayed in April 2024
Reviewed: 25 April 2024
Beverley
United KingdomOur bathroom needed some TLC
Location Staff very friendly and helpful
Stayed in April 2024
Reviewed: 24 April 2024
Paul
United KingdomFully dog friendly.
Dog friendly, comfort room, great dinner
Stayed in April 2024
Reviewed: 23 April 2024
Lars
United KingdomComfortable, large room overlooking the garden. Good food especially the salmon starter. Friendly, efficient service. Would definitely recommend.
Stayed in April 2024
Reviewed: 23 April 2024
Steve
United KingdomNothing
Lovely room and helpful staff
Stayed in April 2024
Reviewed: 23 April 2024
Andrew
United KingdomThe room size was a little bit small but well equipped
Very well equipped and comfortable.
Stayed in April 2024
Reviewed: 23 April 2024
Brian
United KingdomNothing
Location in the centre of Southwold was great. Our room was superb with lovely decor and could see the sea from our window.
Stayed in April 2024
Reviewed: 22 April 2024
Davies
United KingdomPrice of drinks from bar extremely expensive
Room was very comfortable and well appointed. Breakfast was superb
Stayed in April 2024
Reviewed: 22 April 2024
Sarah
United KingdomView of car park - menu not great for vegetarians
Smart, welcoming and very comfortable
Stayed in April 2024
Reviewed: 21 April 2024
Paul
United KingdomNothing
Good location, nice accommodation and friendly staff
Stayed in April 2024
Reviewed: 20 April 2024
Duncan
United KingdomGreat room. Really comfy bed. Well equipped (free gin!). Good informal restaurant with good wine list and beer.
Stayed in April 2024
Reviewed: 16 April 2024
Alan
United KingdomWas a little pricey, especially the bar.
Couldn’t fault the hotel or its staff. The food in the restaurant was excellent.
Stayed in April 2024
Reviewed: 16 April 2024
Angela
United KingdomThe meal we booked in the restaurant on Arrival day - April 8th was a bit disappointing, not much taste in the main course and it wasn't very hot.Wehad to wait an hour for the starters to be served Breakfasts were very good and staff very helpful
We thought the service and staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 15 April 2024
Roger
United KingdomThe main restaurant (Still Room) is generally good, but rather noisy. It was disappointing that afternoon tea had to be ordered 24 hours in advance.
It is a very characterful historic hotel in the middle of Southwold, which has been very tastefully brought up to modern standards, with good attention to detail. The staff were friendly and professional, and the food at both breakfast and dinner was very good.
Stayed in April 2024
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