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Reviews of The Town House

1 South Terrace, Whitby, YO21 3HG, United Kingdom

#102 of 106 B&Bs and Inns in Whitby

Guests' Choice

Review score

Based on 22 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.7

  • Location

    9.0

  • Facilities

    7.2

  • Staff

    6.8

  • Value for money

    7.6

  • Free WiFi

    2.5

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Showing 1 – 22

  • Reviewed: 28 April 2024

    8.0
    Great stay - very reasonable
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No Wi-Fi , 2 TV channels , no drawers for clothes No tea towels

    Location , space , ease of check in prompt information and communication

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Nice
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    To have control over the room’s heating

    Good location & clean.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night

    Had a problem with an electronic door lock ticking constantly but after a phone call the maintenance team came swiftly and addressed this.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not having anyone on site No shelves or hanging in bathroom

    Location

    Stayed in April 2024

  • Reviewed: 20 May 2022

    8.0
    a very pleasant stay would stay here again.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    clean and well presented easy access and entry Felt safe. close enough to all areas of Whitby.

    Stayed in May 2022

  • Reviewed: 31 October 2021

    8.0
    Good location
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Towels smelt musty

    Comfy but a little small

    Stayed in October 2021

  • Reviewed: 19 September 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was comfortable n clean how ever the toilet had a terrible smell off urine constantly, n it’s not very nice when ovbusily it’s in the room where your sleeping, otherwise a pleasant stay .

    Stayed in September 2021

  • Reviewed: 7 September 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Double bed had walls on 3 sides, you could notget out of bed, unless waking then climbing over other person. was difficult , anyone older or health issues could not do it , move bed other way , or just single room very small

    Nice hotel/pub right in town and parking

    Stayed in August 2021

  • Reviewed: 27 May 2021

    8.0
    Great location and easy access to Whitby
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small room, even though we knew

    Location was great for central Whitby. Quick and easy access to the harbour and all resturants, take aways and attractions

    Stayed in May 2021

  • Reviewed: 17 May 2021

    8.0
    Lovely stay
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea towel. An essential I would say. Room was very cold when we arrived Friday evening. Took a while to warm up

    Good location. Nice room with nice decor

    Stayed in May 2021

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good value for money Lovely & quiet Clean Everywhere wanted to go was close by.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    5.0
    Great location, clean but basic facilities
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 2 nights

    My fault - I didn't read all the small print!! parking was available but at a different location (not too far) but we did have to pay £15 a day Showed an image of a swimming pool, again not at this location, also chargeable, also had to book (impossible to do with a teenage daughter) didn't use it Needed a few little extras, no brush or cloth to clean any of the pots or the work surface No instructions to connect to wi-fi, had to ring up, advised how to do this via the TV (how would we have known this) however said no internet connection for BOTH me and my daughter, rang up 3 more times about it but they said it wasn't a problem, someone had been out and tested it and must be our phones! no wi-fi for 2 night.

    Good sized room, room 1, kitchenette, so we had a sofa and a bit more space. Great location. Towels were hygienically wrapped and clean (Could do with a couple of hooks in the bathroom)

    Stayed in April 2024

  • Reviewed: 31 October 2021

    10
    Will stay again because of the statements above by me.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the shower not having a door or screen so water went onto the floor making it slippy. There was only 1 roll of toilet paper.

    Everything about the room was clean and very comfortable

    Stayed in October 2021

  • Reviewed: 12 September 2021

    1.0
    Poor room
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room stank of dogs even though window was left wide open, large damp patch on wall ,mouldy shower ,was like sleeping inside a crisp packet with the plastic duvet which ended up sliding out of the cover , tv only had 2 channels, only one hard chair so no where other than a crackly bed to sit on and only one bedside table and lamp , so glad this was only for 2 nights , previous stay in the Town House was a lovley room at the top , room 3 avoid at all cost !

    Location that's all

    Stayed in September 2021

  • Reviewed: 25 August 2021

    9.0
    Very convenient. Discovery Accommodation is a good company to deal with.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Bedding could be upgraded perhaps.

    Great location with a lovely view being at the top of the house. Nice touch having a tv, fridge, kettle, toaster, microwave, cutlery, crockery and complimentary tea, coffee etc. Excellent en-suite.

    Stayed in August 2021

  • Reviewed: 11 August 2021

    10
    Beillaint
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no oven trays so we couldn’t use the oven.

    Amazing location, full privacy, very clean and roomy, dog friendly

    Stayed in August 2021

  • Reviewed: 20 June 2021

    4.0
    So so
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed very uncomfortable, dirty shower

    Great location

    Stayed in June 2021

  • Reviewed: 23 May 2021

    9.0
    Great stay - highly recommended
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only very slight downside was nowhere to put a hand of Bath towel in the bathroom . Only a as minor problem a couple of hooks would solve.

    We had the basement room- it was a lovely studio apartment with plenty of space for 2 people. There were full cooking facilities and a decent kitchen area which was a bonus as we only expected a toaster and microwave. It was very clean with a nice comfy bed and nice seating area. A great location - a stones throw from the wishbone. It would have helped to have instructions for the heater and tv as took us a while to work out but they might have been removed due to Covid? This wasn’t a problem though and would definitely stay here again and recommend it. It was great value for money. We really enjoyed our stay and will definitely come again.

    Stayed in May 2021

  • Reviewed: 30 August 2021

    5.0
    Weekend away.
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough toilet paper in room 4 - television barely got TV channels in room 3 & 4. Showers quite small. Bathroom door in room 4 kept getting stuck and locking you in. Very noisy neighbours in floor above, banging and shouting all night.

    Beds were comfy, location was really good. Good code system for security. Plenty of emails and texts from the owners.

    Stayed in August 2021

  • Reviewed: 26 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 10 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: 7 June 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2021

Showing 1 – 22

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