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  5. Reviews of The Waldorf - Near Pleasure Beach & Sandcastle

Reviews of The Waldorf - Near Pleasure Beach & Sandcastle 3 stars

591 - 593 New South Promenade, Blackpool, FY4 1NG, United Kingdom

#180 of 251 hotels in Blackpool

Guests' Choice

Review score

Based on 258 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    8.2

  • Facilities

    6.8

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    7.7

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Showing 76 – 100

  • Reviewed: 7 August 2023

    10
    Lovely friendly Hotel
    • Leisure trip
    • Group
    • Single Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    It was all lovely.

    Really lovely manager and house keeping team. So friendly. Went out of their way to look after us. Easy to get into town on foot, tram or £12 home in taxi at night. Lovely sea view from my room.

    Stayed in August 2023

  • Reviewed: 6 July 2023

    3.0
    Like faulty towers
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very dated hotel, no facilities for relaxing. Bar not open and looked very limited if it did open. Really needs some work, paintwork and carpets are in great need of some care.

    Very little to like but staff were very helpful

    Stayed in July 2023

  • Reviewed: 1 May 2023

    10
    amazing clean room comfy bed kind owner
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    absolutely nothing I didn’t like !

    very clean property, comfy bed great room with very kind owner

    Stayed in May 2023

  • Reviewed: 1 November 2022

    4.0
    Disappointing
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Quite

    Stayed in October 2022

  • Reviewed: 31 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Parking was tough and we had to park on a nearby road

    The owner / manager was lovely and couldn't do enough to help us - excellent customer service

    Stayed in October 2022

  • Reviewed: 30 October 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    very outdated...in need of face lift and decoration.

    position

    Stayed in October 2022

  • Reviewed: 16 October 2022

    9.0
    Thoroughly enjoyed our time there and would definitely stay there again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Room was very clean, comfy bed, and hot shower. The staff were very pleasant and helpful, also very good with advice about local attractions and transport. We feel the hotel was very good value for money and would definitely stay there again if we visit Blackpool at any time in the future.

    Stayed in October 2022

  • Reviewed: 20 September 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Their was not a thing that I didn't like was perfect for everything and tram car stop is only five minutes walk from hotel

    Hi I got moved to different hotel due to having no staff for the Wednesday and Thursday due to them going down to London to pay their respects to her majesty the Queen wich is understanding so Steve asked me nicely if a would like to go to Royal Hotel wich I did and stayed the five nights at the Royal instead of the waldorof a loved my time at the Royal staff were brilliant Claire their could not make you feel any more at home was amazing not a bad thing to say about Royal Hotel would recommend it to any couples or family was made to feel so welcome in Royal Hotel going to go back again as soon as I can thank you to everybody at Royal Hotel

    Stayed in September 2022

  • Reviewed: 1 September 2022

    1.0
    Do not stay u will be very disappointed
    • Leisure trip
    • Family with young children
    • Duplex Family Room (2 Adults + 2 Children) with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The beds

    Blackpool

    Stayed in August 2022

  • Reviewed: 30 August 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Small Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    No parking available but stated on website parking available Very shabby and run down Bed linen and towels very clean Room very very hot, lock on window, I have asthma and this exacerbated the condition

    Stayed in August 2022

  • Reviewed: 23 August 2022

    10
    Glad I chose Waldorf Hotel, will stay there again, will recommend to anyone
    • Leisure trip
    • Group
    • Single Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Renovations needed on the 3rd floor mostly but work is going on; so.....all is good.

    Location is great, very close to transport, eateries and the beach. The cleaners are wonderful people always ready to help and see to your needs. Steve is great. Ready to help and give very valuable information that made the visit both pleasant and cost effective. Staying at Waldorf felt like visiting your happy place. Anyone needs recuperating, healing, chilling or just down time please choose Waldorf. You will leave feeling renewed, refreshed and re-energized.

    Stayed in August 2022

  • Reviewed: 16 August 2022

    1.0
    I’m appalled by the fact it’s ranked 4.5/5 when I asked to see the ratings star it was from 2015
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    1) One member of staff for our whole stay. 2) The sarcastic rude laminate signs always threatening about charges. One even charging £85 for getting make up on covers 3) had a faulty door key but didn’t see the staff for 4 days. 4) it said no breakfast but when we arrived it says there was but it didn’t. 5) dirty and poorly kept chewing gum hanging down off the bunk beds. 6) the bar was never opened or in use at anytime. 7) rude/blunt/unhelpful it is obvious only interested in money

    it has potential to be brilliant

    Stayed in August 2022

  • Reviewed: 14 August 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The shower was a bit disappointing had to hold with one hand whilst trying to wash

    The room was clean and a good size

    Stayed in August 2022

  • Reviewed: 9 August 2022

    1.0
    Didn’t stay kicked a single mom out at 11pm needed to find somewhere else with my kids,m
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Everything the place needs stuffing down, dirty, old fashioned, staff was rude ( very rude )

    Nothing terrible

    Stayed in August 2022

  • Reviewed: 6 August 2022

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Ask for card details again even when receiving payment rather trick could be able to advise or take another payment. Feel vulnerable

    Basic accommodation good position, situation was extremely intense no breakfast even though it was detailed in room

    Stayed in August 2022

  • Reviewed: 3 August 2022

    10
    Good hotel
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Hotel staff were lovely, everything needed for a few nights away. Even had a little bar for juice/drinks and let you use their lounge to order a delivery if needed.

    Stayed in August 2022

  • Reviewed: 2 August 2022

    10
    will definitely be visiting again soon
    • Leisure trip
    • Family with young children
    • Small Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    all was brilliant

    we were made so welcome so very comfortable and couldn’t do enough for us highly recommended

    Stayed in August 2022

  • Reviewed: 27 July 2022

    10
    A lovely stay! We have really enjoyed our few days in Blackpool and will definitely be returning!
    • Leisure trip
    • Couple
    • Small Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    Everything was clean and anything we needed was provided. Staff were incredibly polite and welcoming and made up feel very comfortable during our stay!

    Stayed in July 2022

  • Reviewed: 18 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room (2 Adults + 1 Child )
    • Stayed 2 nights
    • Submitted via mobile

    Ideally situated for us just a five minute walk to pleasure Beach staff were very friendly and accommodating..

    Stayed in July 2022

  • Reviewed: 6 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    How clean it is, and owner, was friendly

    Stayed in June 2022

  • Reviewed: 28 May 2022

    9.0
    Great couple of days at The Waldorf, would highly recommend.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights

    Nice location, lovely room. Owner and all staff friendly and helpful. Great little bar and lovely dog!

    Stayed in May 2022

  • Reviewed: 7 November 2021

    1.0
    This was the worst hotel I have ever stayed in and would not recommend it to anyone
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The front doors were difficult to open, no one on reception most of the time, a vicious dog on the property, the back of the property looked derelict, there was cracked glass in a door, the walls were really thin, the floors creaked so you could here those upstairs walking about, the lights had flies in them, there was paper peeling from the ceiling in the shower room, the shower head had to be wedged up, the shower door didn't shut properly, the toilet seat was loose, the view from the window was of toilet waste pipes

    We did not eat there, the location was good

    Stayed in November 2021

  • Reviewed: 31 October 2021

    3.0
    Over priced and underwhelming
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    The hotel room was scruffy, noisy and in desperate need of a referb

    Location

    Stayed in October 2021

  • Reviewed: 31 October 2021

    10
    Halloween Weekend
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children) with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and great location and COVID procedures in place!!

    Stayed in October 2021

Showing 76 – 100

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