25 Union Street, Inverness, IV1 1QA, United Kingdom
#105 of 109 B&Bs and Inns in Inverness
Guests' ChoiceBased on 2731 hotel reviews
6.0Cleanliness
6.6
Comfort
6.6
Location
8.6
Facilities
6.2
Staff
7.7
Value for money
6.8
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Ian
United KingdomAlthough not the fault of the hotel the seagulls and pigeons were a right pain with the seagulls especially squawking all through the night. Again, not the fault of the hotel but the breakfast choice was limited, I was leaving before the normal time for the breakfast to start so it's not really a fair representation of what's on offer
The hotel was just a stones throw away from the station.
Stayed in April 2024
Reviewed: 27 April 2024
Alan
United KingdomThe room I was given overlooked the Main Street and was opposite a busy pub and with just single glazing windows the noise was very loud until the pub shut at 2am And it need to put that there is no available parking at the hotel as I was assured it would be ok to park across from the hotel in the loading bays as long as I was away before 8am But I left at 7.30 am and had a parking ticket that had been put on my car at 20.15 I only arrived at the hotel at 19.45 when I approached hotel about it they just said that’s unlucky needless to say it’s a shame but I won’t be using this place again
It had a Chinese restaurant inside
Stayed in April 2024
Reviewed: 24 April 2024
Shuninska
United KingdomThere are a lot of loud pubs around and it gets noisy in the night so not the best choice if you need to rest
Great location and value for money, the staff were very helpful and friendly
Stayed in April 2024
Reviewed: 21 April 2024
Gina
United KingdomPay the extra go elsewhere. It’s tatty and noises throughout the night. It’s hard to bring your bags to and from the property due to the location. Plus paying for parking.
The staff at where lovely
Stayed in April 2024
Reviewed: 16 April 2024
Marilyn
AustraliaThere were a lot of stairs although staff were very helpful with heavy luggage.
The location was excellent and very close to rail and coach stations. Ideally situated right in the heart of Inverness
Stayed in April 2024
Reviewed: 14 April 2024
Shani
United KingdomSmell on entry, stale breakfast items, Getting hot water for tea in the morning was impossible the jug labelled hot water didn’t even have holing water the water pots for boiling didn’t seem to work, the comforter / duvet was not comfy the bed was itchy, the shower changed from freezing to boiling if you move dial even slightly the sink hot water gets to scalding in a second so you have to wash your hands with the freezing tap. Toiletries kept getting stolen it seems there was toothpaste one day gone the next shower gel one day gone the next. The outside lights don’t turn off so in the middle of the night to pee I had to fully wake up again. They say unlimited breakfast but the pancakes waffles etc have been opened and left to get stale and covered in a plastic sheet would be better to let guests open them
Location
Stayed in March 2024
Reviewed: 13 April 2024
Naqeebullah
United KingdomGood Breakfast.
Stayed in April 2024
Reviewed: 12 April 2024
Alyson
United KingdomThere was an empty suitcase in my bedroom wardrobe, which also had no handle. There was a very strong smell of bleach in the bathrooms (at all times) yet they didn't seem overly clean. The mug in my room had a small curly hair at the bottom...
The staff member at reception when I arrived was very friendly. The room served the purpose of a one night stay in Inverness. The location pretty much couldn't be better for any further travel. The guest book in each room is very clear and informative.
Stayed in March 2024
Reviewed: 12 April 2024
Revrobin
CanadaThe walls were thin, so there was noise from neighboring rooms as well as some from a nearby bar. The seagulls and pigeons outside the window made even more noise though. Our bathroom lacked a door knob and toilet paper holder. The floor tiles hadn't been grouted. It seemed like they gave up partway through a reno. Overall atmosphere was shabby.
We chose this hotel for the location, convenient to the train station and to the pick up location for our tour company. The bed was comfortable and the shower hot. There were gluten-free and dairy-free options available at the breakfast if requested.
Stayed in April 2024
Reviewed: 11 April 2024
Steven
United KingdomVery noisy
Stayed in April 2024
Reviewed: 8 April 2024
Katelynn
IrelandThe breakfast was really not good, there was only breads, no meat or cheese or anything other than carbs. My room was dirty, there was a condom in the bin, I didn't have towels, and the cleaning was lacking. The reception was also difficult to reach at times, but I have to say the gentleman working there was really lovely and I appreciated his conversation. I would not stay here for more than 1 night, you get what you pay for and nothing more.
Since I only stayed for one night in Inverness, it did the job -- the bed was comfy to sleep in, there was hot water, and it was very well located, which is all I required. There were lots of restaurants and cute shops around, which really gave you the feel of Inverness. Around the corner from the bus stop as well, which was useful.
Stayed in March 2024
Reviewed: 6 April 2024
Mary
United KingdomNo bedside lamp. Could do with more hand rails on stairs. More tea bags in room plenty of coffee. I
It was so central. Breakfast was good.
Stayed in April 2024
Reviewed: 29 March 2024
Audrey
MalaysiaMattress could have been better.
The location was fantastic, Robert was very helpful with all my questions. Nothing was a bother to him.
Stayed in March 2024
Reviewed: 26 March 2024
Vincent
United KingdomArea
Price
Stayed in February 2024
Reviewed: 25 March 2024
Robert
United KingdomRobert the host was great!
Stayed in March 2024
Reviewed: 24 March 2024
Hunter
United KingdomShower room close to my room wasn't working. Had to go to further away shower.
Easy to get in touch with.
Stayed in March 2024
Reviewed: 24 March 2024
Elizabeth
United KingdomLoud music at night from across the road.
its location.
Stayed in February 2024
Reviewed: 24 March 2024
Dubdub1
United KingdomCold room window wasn't sealed, cold
Quiet
Stayed in March 2024
Reviewed: 19 March 2024
Norbert
HungaryTowels was dirty, duvet was broke,no TV channels,no WiFi in the hotel.
The accommodation is on town,close to lots of places including shops,river,stations. The breakfast was great. The room is good. Staff is friendly.
Stayed in March 2024
Reviewed: 15 March 2024
Alex
United KingdomWe stayed in room 11. Bathroom was dirty, hair in the shower, shower drain was clogged. The towels and bath mat were dirty and had to ask to change them, which was provided. Room and bathroom had a weird smell. A lot of loud music with a heavy beat came from a pub/nightclub until around 1:15 in the morning. The noise from the club wasn’t the hotel’s fault, there is nothing that the hotel can do about it, but was definitely difficult to sleep.
Location in the city was nice. The castle, cathedral, and a Tesco were within a 5-10 minute walk. The breakfast was a very nice selection of fruit, pastries, waffles, pancakes, and cereal with a selection of juices and pot coffee. The bed linens appeared to be clean. The lounge area was clean and appeared to be updated recently, with plenty of room to have conversations with other guests if so desired.
Stayed in March 2024
Reviewed: 13 March 2024
Carmen
United KingdomThe room is facing outside and very noisy. Also no hairdryer in the room
Stayed in March 2024
Reviewed: 12 March 2024
Tom
United KingdomThe location was too central for my needs and the noise from the bar opposite was intrusive. Not the hotel's fault but worth bearing in mind if you stay.
This guesthouse is excellent value for money. While the decor is faded, I found it to be clean with comfortable mattress and pillows. The heater in the room worked well as it was cold without it. Breakfast was included which was unexpected.
Stayed in March 2024
Reviewed: 9 March 2024
Katie
United StatesThe breakfast was decent but not very fresh and hot. Didn’t have any protein options aside from a small yogurt. The place was ok clean. Hallway had a bit of a smell.
The location was great and super central to where we needed to go .
Stayed in March 2024
Reviewed: 6 March 2024
Philip
United KingdomThe bed, furniture could do with upgrading and promising en suite needed the toilet seat fixing and the shower cleaning with mould remover. A coat of pint would help also.
Good choice but cooked breakfast would of enhanced things. Extremely convenient for the station.
Stayed in March 2024
Marinella di Selinunte, Italy
Twinsburg, USA
Santillana del Mar, Spain
Karaburun, Turkey
Horsens, Denmark
Għarb, Malta
Renda, Latvia
New Delhi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content