A staff member told me not to book there next time I am coming to Edinburgh . So I took my frames from tables downstairs . And l left ...the other staff members were ok I think.

Nothing

Stayed in April 2024

I PAID CASH TO STAY IN THE HOTEL, BOOKING.COM IS STILL TRYING TO CHARGE MY CARD

Stayed in April 2024

just i booked a room that was advertised as mixed and when i got there told that i messed up even though my booking was fine and the staff member had to charge me a different rate it was still fine but it was just unclear what i had done wrong

price for the location

Stayed in April 2024

Room way too hot, bathroom not clean and unfortunately people snoring lol

Good location, fast late check in, comfortable bed

Stayed in April 2024

Mattress was not overly comfortable but just about OK.

Lovely staff. Room fine though en suite loo and shower (room 9) not very big and shower tray leaked a bit. Kitchen area is very good and lounge too. Looking forward to my next stay.

Stayed in April 2024

The 3-layer bunk bed is very narrow on every level. It is difficult to enter the middle bunk and you cannot sit up at all.

Stayed in April 2024

Broken toilets, Soso clean bathrooms, check-in not before 3 pm (so you have to wait with no real locker room for the luggage) it's a budget long term stay hostel

Well organised, very cheap good location

Stayed in March 2024

Maintenance

Stayed in April 2024

You can use the lobby / bar for hanging out and dining, but beware that the underground kitchen closes for the late night. The large dorm can get a bit chaotic. Be sure arrive early if you mind getting the very top bunk bed. It wiggles a bit.

Helpfull staff, tram stop and the city center are nearby. Convenient mini lamps and sockets next to each bed. Lockers available for 1 £ coin deposit.

Stayed in March 2024

The stairs. This is probably most people's reaction when situated on the top floor. Hated the doors in the bedroom and outside the room banging especially when trying to sleep during the night. Couple people sharing with us(it was a 6 Beds, 2 triple bunk room)weren't very respectful of that and stayed up most of night in the toilet chatting aswell as other unmentionable things. The Bed I was sleeping in was very uncomfortable which also didn't help...the couple had cranked the heating right up before disappearing in middle of night to find pubs, so all round it was a very uncomfortable night despite opening the window which didnt open very far, ended up turning heating off again. Lessons learned, doubt I would stay again. Will stick to hotel over a hostel. It's a shame as the staff were lovely, hardworking people and if it were just for 2 sharing or sharing with more friends, it would be much better. I personally didn't enjoy the experience of sharing with strangers. Not the hostel fault though. This is just my preference.

I liked that it was close to where I needed to be. The staff were friendly and welcoming. Explained what we needed to know easily. They had a bar in the hostel and the drinks were quite cheap as well which was nice to learn. I don't know if there was food available as didn't check. Shower was lovely and hot, although the cubicle itself could do with being freshened up and updated. The room was clean....again mattresses could be changed as were quite uncomfortable to sleep in. Overall, it was okay for what you pay. Cheap and cheerful:) Do not expect it to be the Hilton. You would be extremely disappointed.

Stayed in April 2024

The structure itself is very new and arranged however it was lacking in cleanliness both in the common areas and in the room. The kitchen has not much available and also here the cleanliness was not great. However this depends mainly also on other people who do not always maintain the order and cleanliness required. The property is 10 min from Dean Village and 30 min from downtown. Overall good.

Stayed in April 2024

The shared bathroom was so dirty

Price is okay

Stayed in March 2024

Well, it's a hostel, so sometime the people who shared room are annoying

The price is okay

Stayed in April 2024

There were triple bunk beds so too narrow to do other things except sleeping on them. I banged my head couple of times.

I loved its location and the facilities.

Stayed in April 2024

WiFi was too busy and couldn't connect, bed charging port was not working

Staff, location, check-in, bar, building

Stayed in April 2024

Toilets could have been better maintained but minor issue. Still ok!

Staff extremely friendly and accommodating!

Stayed in April 2024

Great location. The staff are lovely and the place is always spotless. Great value for money, especially for me as a regular business traveller. Close to lots of restaurants and Haymarket is only a short walk away. Remembering how to sleep in a single bed takes a bit of getting used to, but they are comfy and all bedding is supplied.

Stayed in April 2024

The only thing was the height of the middle level of the beds. I'm quite a shortie but banged my head a few times.

I very much liked the location, the fact that there were available toothbrushes, soaps etc. The staff was lovely and very friendly. The location is amazing and it is great they even have a little garden in the back! Despite the number of people, there were never long queues to the bathroom or toilets.

Stayed in April 2024

Bed space was too small. One cannot even sit on the bed if in the middle or bottom bunk bed. Ladder to go up the bed was made of steel making uncomfortable for the feet to climb up to. No other communal toilet/shower rooms aside from the en suite shared by 9 people. Imagine needing to use the toilet but someone is inside taking long to shower? Dining area in the communal kitchen only had two tables. We had to eat while standing in the kitchen because both tables were occupied. "Game room" is the dining area in one and is situated close to the laundry room. So little space that it felt like it was not all planned or thought of. Dining tables are available to sit outside but it's usually raining so it was useless unless it's a nice weather.

Proximity to the city center. Staff were nice. Place was generally clean.

Stayed in March 2024

It depends on what roommates you have, but that's part of living in a shared room. Not everyone is always considerate and quiet. We were a little surprised by the bathroom - common for multiple rooms and all genders, only 2 functional showers and not always clean.

The location is perfect within walking distance of the castle and the center. The staff is very kind and helpful. The accommodation was not bad, the quality-price ratio was adequate.

Stayed in March 2024

We stayed on the 3rd floor and there is no lift. The hostel is a big house, so it is a loooot of stairs to go all the way to the top. We didn't have check-in bags, but I imagine must be awful if you have them and you have to go all the way up. Good cardio though.

The reception and bar area are very nice. Staff also very kind and always friendly.

Stayed in March 2024

Needs bigger lockers.

Almost all, but see below...

Stayed in March 2024

Girls toilet door had no lock on in room 8 Mattresses very springy and dig in Lockers in room only big enough to fit essentials like passport, toiletries etc - not big enough to put a rucksack etc in so, bring a padlock

Lovely friendly staff Good location Room warm Nice view

Stayed in March 2024

Lockers it didn't work.

Nice location!

Stayed in March 2024