West End, Northleach, Gloucestershire, Bourton on the Water, GL54 3EZ, United Kingdom
#5 of 6 hotels in Bourton on the Water
Guests' ChoiceBased on 613 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.9
Facilities
8.4
Staff
9.2
Value for money
7.9
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 October 2022
Simon
United KingdomThe road is busy, so you will hear some morning traffic.
Food was delicious. Breakfast exceptional, value and quality of produce. Staff were friendly and attentive.
Stayed in September 2022
Reviewed: 26 September 2022
Kerry
United KingdomThe parking was very restrictive (not many spaces and very tight), so I had to park on the street, which was fine, but not preferable as I prefer to be off the road (although it's not a busy road).
The room was lovely and the breakfast and evening meal were of a very high quality.
Stayed in September 2022
Reviewed: 14 September 2022
Terence
NetherlandsAll ok
Food and staff
Stayed in September 2022
Reviewed: 12 September 2022
Philip
United Kingdomlimited parking
great welcome on arrival. staff very accommodating.
Stayed in September 2022
Reviewed: 4 September 2022
Deborah
United KingdomThere was no kettle/ hot drinks facilities in the room
The rooms were nicely decorated and the bed was super comfy. Breakfast was included and had a great variety of options.
Stayed in August 2022
Reviewed: 30 August 2022
Andrew
United KingdomThe room was noisy
Great location, fantastic restaurant
Stayed in August 2022
Reviewed: 28 August 2022
Kilner
United KingdomThere seemed to be some confusion around what room we were meant to be in when we arrived which wasn't the most welcoming - my wife even questioned if I'd booked the right pub! The room was not as luxurious as I was hoping having booked the deluxe room with premium price tag. The room was small, no desk, no storage for clothes, no full length mirror and no light over the sink. The TV was a smart TV but wasn't able to be connected to the WiFi to watch netflix etc. Also there was bare filler on the wall which hadn't been painted. All of these small things left me feeling a bit disappointed, however overall we had a good stay.
The staff on the B&B side were very friendly. The food in the pub was really good. The room was very clean. The toiletries smelt lovely. The bed was huge and very comfortable. Our dog was made very welcome with a doggy welcome pack, bed and water bowl. We were also gifted a bottle of British sparkling wine to help celebrate a birthday which was a sweet touch. The pub is in a great location and has a really nice terraced garden, Northleach is a nice village and you are close to Burton on the Water and The Slaughters and the surrounding Cotswolds.
Stayed in August 2022
Reviewed: 27 August 2022
Federica
United KingdomThe room was very small
Nice and cosy place
Stayed in July 2022
Reviewed: 26 August 2022
Lindsay
United Kingdomsmall car parking, very old and drab building inside, but maybe to be expected with age of building etc.
nice breakfast, lovely staff, very nice gardens to eat and drink in comfort outside. relaxed atmosphere.
Stayed in August 2022
Reviewed: 22 August 2022
Frankie
United KingdomWonderful staff, well appointed rooms, the roll top bath in the bedroom is a highlight! Sadly the hotel had water pump issues during our stay, but we were given a very good discount to compensate. We would come back! Breakfast is also fantastic!!
Stayed in August 2022
Reviewed: 22 August 2022
Christina
United KingdomNoise on Friday night and low shower pressure.
Pillows, toiletries, staff and breakfast
Stayed in August 2022
Reviewed: 18 August 2022
Maddie
United Kingdomthe rooms are not good value for money, they’re looking very tired. for £260 I would expect a bigger room
Food, Drink and Staff are fantastic.
Stayed in August 2022
Reviewed: 17 August 2022
Aimee
United Kingdomno bathroom shelf or bathroom cabinet so had to put all toiletries etc on the floor. No wardrobe
very comfortable bed and lovely soft fluffy towels. great bath and shower products and amazing dyson hairdryer !
Stayed in August 2022
Reviewed: 12 August 2022
Green
United Kingdomnothing
the food
Stayed in August 2022
Reviewed: 10 August 2022
Amanda
United KingdomIron in the room would be helpful
Staff fantastic, food amazing
Stayed in August 2022
Reviewed: 8 August 2022
Anne
United KingdomThe WiFi was really not good. I couldn’t download the newspaper on my iPad and it kept breaking. TV was not a smart TV .
The staff were very helpful and friendly Plenty of bath products in the room Food was delicious and efficient service The bed was very comfy
Stayed in August 2022
Reviewed: 27 July 2022
Khader
United Arab EmiratesLocation
Staff spirit and service Excellent breakfast
Stayed in July 2022
Reviewed: 19 July 2022
Dyg
MalaysiaNothing to do with the premise. It just due to summer weather and heatwave made the room warmer. and single fan was not enough to cool the room quickly. other than this , it was superb
The location is strategically located in little village of Northleach which was peaceful and quiet.. The staffs were polite, friendly and attentive to your request. The food served here were good. I ordered room with breakfast which was nice and worth the money. The amenities here was really good too..
Stayed in July 2022
Reviewed: 19 July 2022
Llywelyn
JerseyExcellent location, room and food
Stayed in July 2022
Reviewed: 14 July 2022
Stephen
United KingdomRooms could be better
Food and staff really good
Stayed in July 2022
Reviewed: 11 July 2022
Kaye
AustraliaThe wifi connection wasn’t always consistent
This was my second stay at the Wheatsheaf and I loved it just as much the second time around! Creative menu, helpful and professional staff, good location for touring Cotswold villages, comfortable room and great bed.
Stayed in July 2022
Reviewed: 10 July 2022
Mary
United StatesDownside was the cold water spout in our bathroom sink did not work. Odd.
Food was superb.
Stayed in July 2022
Reviewed: 5 July 2022
John
United KingdomAs a relatively early riser, I missed having tea & coffee making facilities in my room, especially when you couldn’t even order a coffee from downstairs until after 8:00am! I had to go to the local coffee to get one. Not a happy bunny…
Great location, nicely and comfortably furnished with lovely decor.
Stayed in July 2022
Reviewed: 5 July 2022
Rebecca
United Kingdomnothing
stylish and comfortable
Stayed in June 2022
Reviewed: 2 July 2022
Martin
United KingdomRoom temperature a little too hot (although portable fans were provided)
Friendly attentive staff Comfortable room Excellent food
Stayed in July 2022
Neuhof, Germany
Bergerac, France
Greve in Chianti, Italy
Bangkok, Thailand
Kotor, Montenegro
Rio de Janeiro, Brazil
Dongguan, China
Blankenberge, Belgium
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content