London Road Virginia Water, Virginia Water, GU25 4QF, United Kingdom
#4 of 4 hotels in Virginia Water
Guests' ChoiceBased on 737 hotel reviews
7.3Cleanliness
7.7
Comfort
7.8
Location
8.7
Facilities
7.3
Staff
8.5
Value for money
7.5
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 February 2024
Edward
United KingdomPleasant for an overnight stay
Stayed in November 2023
Reviewed: 28 January 2024
Trevor
United Kingdomloo seat loose
Lighting no bedside lamps so had to use lights at end of room, minor point
Stayed in January 2024
Reviewed: 27 January 2024
Izabela
United KingdomThe hotel did not answer an email and a call. Not easy to communicate
Very nice room, comfortable bed, very clean and quiet. Nice breakfast. No lifts but understandable in a georgian building
Stayed in January 2024
Reviewed: 24 January 2024
Sarah
United KingdomNoisy room and room a bit run down.
Location, bathroom and parking.
Stayed in January 2024
Reviewed: 22 January 2024
Pretoria
United KingdomThe shower curtain in the bath is very outdated
Easy parking, breakfast was good, rooms very tired and in need of refurbishment, particularly the bathroom.
Stayed in January 2024
Reviewed: 22 January 2024
Margaret
New ZealandThere was nothing in particular that we did not like with this hotel, which proved to be very good value for the money.
We liked the old world charm of the hotel, the staff, the food and the location. The proximity to Windsor Great Park was very convenient for walks. The large sized room was also very much appreciated.
Stayed in December 2023
Reviewed: 13 January 2024
Martin
United KingdomA lot of noise from other guest, both late at night and early in the morning. The room was a bit tired.
The pub downstairs was pleasant in the evening and the food was quite good, including the breakfast.
Stayed in January 2024
Reviewed: 5 January 2024
Laws
United KingdomThe bathroom was poor. The toilet flush was poor and couldn't remove what it should have causing me anguish. The shower was a fixed head in a small area and didn't allow for me to shower without getting my hair wet. I left early in the morning to catch a train and passed my key to a member of the team, no pleasantries at all from that person.
Late afternoon, early evening meal was good and prices as expected. The food good. Service could have been a little more attentive but it was ok. The team were pleasant. My room was fine, tea & coffee facilities good.
Stayed in December 2023
Reviewed: 26 December 2023
Sophie
United KingdomDated facilities but for the price, no problem at all
Everything wonderful, especially considering the price. Staff lovely and patient and breakfast SO good!
Stayed in December 2023
Reviewed: 23 December 2023
Helen
United KingdomVery old school. No usb ports… old fashioned
It was convenient
Stayed in December 2023
Reviewed: 22 December 2023
Jennifer
United KingdomBreafast was not great,
The rooms were spacious and clean. Location was perfect for the Savill Gardens. The bath was great.
Stayed in December 2023
Reviewed: 20 December 2023
Sarah
United KingdomBit out dated and could do with an update.
Parking, Location and staff very polite
Stayed in December 2023
Reviewed: 15 December 2023
Phillips
United KingdomFood was not brilliant. We had dinner in the dining room, mine was mostly just about warm with tiny pieces of soggy and cold cauliflower in my Beyond burger. Can't remember what Husband had but he wasn't impressed. We did not complain though as the staff were rushed off their feet and doing their best to look after everyone. We didn't have breakfast, had a rare lay in instead. Husband was offered free desert or a glass of wine and the staff singing Happy Birthday. He just had the wine!
Fantastic staff, really helpful, friendly and polite. The bar was lovely, well decorated, quiet and cosy. Large room with a massive bed, great shower. Very quiet, despite our room over looking a main road with traffic lights. Free parking if you stay.
Stayed in December 2023
Reviewed: 11 December 2023
Robert
United KingdomTV not working,
Good location, restaurant was okay,
Stayed in December 2023
Reviewed: 10 December 2023
Barry
United KingdomThe bedrooms and bathrooms are extremely dated, albeit quite large. The showers were very old and even I, as a 6ft large chap, struggled to turn the knob of the shower. The rooms really do need some money spending on them. That said the beds were comfortable.
The staff, the food and the bar area.
Stayed in December 2023
Reviewed: 8 December 2023
John
United KingdomThe hot/cold tap on the shower was stuck on fully hot. The pillows were very hard
Dinner and breakfast were fine.
Stayed in December 2023
Reviewed: 26 November 2023
Mark
United KingdomLocation - taxi required to get to other pubs and restaurants.
Staff great
Stayed in November 2023
Reviewed: 22 November 2023
Elizabeth
United KingdomThe property is very tired looking in the bedrooms and bathrooms, the window frames are in very poor condition.
conveniently located for my work trip.
Stayed in November 2023
Reviewed: 22 November 2023
Steve
United KingdomParking spaces a little narrow, rooms slightly dated although not an issue as clean.
Lovely pub and staff, room clean and tidy and a great location for walking in Windsor Park and close to railway for easy commute .....
Stayed in November 2023
Reviewed: 6 November 2023
Lloyd
United KingdomUnfortunately breakfast wasn’t very good
We loved our room it was very spacious and comfortable
Stayed in November 2023
Reviewed: 31 October 2023
John
United KingdomOn a busy road.
Location and staff and food.
Stayed in October 2023
Reviewed: 23 October 2023
Lmcollins
United KingdomThe rooms were very stuffy with windows that didn't open very much. Being on a main road the traffic noise was very loud with the windows open.
The hotel was in a lovely location for a walk around Virginia Water and Windsor Great Park. The restaurant on site was wholesome and reasonably price.
Stayed in September 2023
Reviewed: 22 October 2023
Michele
ItalyThe breakfast was excellent and plentiful
Stayed in October 2023
Reviewed: 15 October 2023
Amanda
United Kingdomwasn't good that windows in room didn't open for airing, but air con was effective. thought restaurant food was expensive could do with some updating
nice there was free parking for guests, nicely located by Virginia Water, comfy bed, good breakfast
Stayed in October 2023
Sölden, Austria
Lovina, Indonesia
Herceg-Novi, Montenegro
Dauphin, Canada
Chernivtsi, Ukraine
Punta Cana, Dominican Republic
Ghent, Belgium
Hikkaduwa, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content