The outside of building being renovated but feel a little more attention needed inside. Marks on walls in dinning area and quite a few stains on the seats in the bar come dinning area. Although there was lots of touristy leaflets in entrance there was no information book in bedrooms I.e. times of meals, local attractions or how heating operated. Not sure if all room are the same but the bath/shower would not be accessible to anyone with lower limb ailments. No alternative room offered.

Staff very attentive, Lewis at breakfast very helpful.

Stayed in April 2024

Very nice and comfortable room. Absolutely spotless. Brilliant staff.

Stayed in April 2024

Room good but failed to have light, mirror and socket in one place for doing hair and make-up. Shower attachment dated and pretty useless. Ate in restaurant on two nights but on final bill charged for three nights! Actually overcharged by £80.90. Receptionist couldn’t provide our signed receipt for the meal and actually admitted (eventually) that the one she did have had someone else’s name on it. If I hadn’t checked properly we would have been overcharged. Left a sour note.

Very friendly staff. Good food.

Stayed in March 2024

Very comfortable room - Clean and tidy Very good Pub and restaurant food very good

Stayed in April 2024

Hot water ran low on the shower

Clean

Stayed in April 2024

The room was a bit dated, and had mould stains on the curtain. It’s also a little further out so you’ll need to get a taxi into Arundel.

The staff were in incredible- all really friendly and made us feel welcome in the hotel and at meal times. Definitely a highlight.

Stayed in March 2024

nothing

Nice location ! Good restaurant !

Stayed in April 2024

The staff were all without exception brilliant. The food was well presented and if good quality as were the ales. Reception was excellent.

Stayed in April 2024

no food available on arrival around 9:30 pm!!!

easy to find

Stayed in March 2024

Probably the night porter banging about...ever g night woken at least once due to banging doors downstairs.

Food, location, ease of parking, staff

Stayed in March 2024

Good quality well cooked food. Great staff, pleasant and friendly. Amy & her colleague at breakfast looked after us so well. Parking easy

Stayed in April 2024

As the hotel is by a main thoroughfare, exiting the hotel to join the main road can be a dangerous endeavour as motorists tend to drive rather fast along this road as it curves past the hotel. I think traffic-calming measures are necessary along this stretch of road.

The location is close to Arundel town. The bedroom is well decorated. Parking lot is well-lit and CCTV’ed. The hotel is right by the main road but it is not noisy at all, particularly at night.

Stayed in February 2024

The staff are, without a doubt, the biggest asset to this hotel, followed by great food and lovely immaculately clean rooms. We were greeted by a lovely lady on reception who was so helpful, and the restaurant staff were knowledgeable and happy, providing a fab service. The rooms were beautifully clean, and the housekeeping team was equally friendly. Location is great for Arundel. You could drive or walk into the castle/town.. Would definitely recommend it for a weekend break :)

Stayed in March 2024

Food in Restaurant a little pricey, and quite limited menu.

Room clean bed very comfortable, good location free parking

Stayed in March 2024

Early morning traffic noise from the busy main road plus a morning 'dawn chorus' of birdsong ensured very little sleep. There's also a field behind the hotel that holds cattle who added their own version of the dawn chorus by 'mooing' every half hour after the birds had finished! This made sleep really difficult. The location is charming but double or triple glazing would help. Had we been staying longer than 2 nights then a room change might have been the answer. Shower head was faulty in room 21 but the bath was a bonus.

Staff were eager to please and Josh in particular made us feel very welcome.

Stayed in March 2024

Pillow was a bit too high for me, causing some neck stiffness. Mugs were too small for a decent cup of tea.

Friendly staff and atmosphere, very clean.

Stayed in March 2024

Coffee at Breakfast

Warm and cosy

Stayed in March 2024

Bar very expensive compared to pubs in Arundel. Breakfast over priced for what it was.

Staff very friendly and acconodation very clean

Stayed in March 2024

The breakfast was excellent and there was a good choice.

Stayed in March 2024

Building outside in desperate need of decor.

Service

Stayed in March 2024

Quietest Hotel I have stayed in. Lovely staff and food.

Stayed in March 2024

Just a shame there was no one to sit after we checked out as hotel was preparing for Mother’s Day lunch

Room was very comfortable and food was excellent Staff very friendly

Stayed in March 2024

We were looking forward to an open fire or similar as it was February. Lots in facilities none lit.

Lovely breakfast and food great.

Stayed in March 2024

Our room (3) was a little draughty/cool and the bathroom could have done with a little more ventilation to suck out the steam.

The beds were super comfy and the shower was powerful. The staff were all delightful and extremely helpful. And the breakfasts were beautifully cooked and good value for money.

Stayed in March 2024