Western Avenue, Greenford, UB6 8ST, United Kingdom
#5 of 7 hotels in Greenford
Guests' ChoiceBased on 919 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.3
Facilities
7.7
Staff
9.0
Value for money
7.8
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Tracy
United KingdomNothing
Location is great to drive to..near tube..staff are friendly..rooms are clean
Stayed in May 2024
Reviewed: 14 May 2024
Mark
United KingdomBar was a little under stocked and my toilet seat was loose.
The staff excellent. Cleaners, reception bar staff were all very friendly and helpful.
Stayed in May 2024
Reviewed: 13 May 2024
Matthew
United KingdomFree secure parking, close to Central Line Tube.
Stayed in May 2024
Reviewed: 13 May 2024
Adam
United KingdomOur room was lovely and smart. All of the staff were friendly too. Breakfast was great and obviously good quality products. Overall a great stay and we'll definitely be back.
Stayed in May 2024
Reviewed: 10 May 2024
Shahrokh
United KingdomNA
Frienflly staff It delivers what it was said on the tin Good lication, allows access to London Underground 10to 15 minutes walk to Greenford Centrsl Line statiion and you are connected
Stayed in May 2024
Reviewed: 10 May 2024
Mike
United KingdomNo cask ale in the bar. Locality uninteresting.
Very comfortable king sized bed, room had a bath, and free parking. Nice bar and food offering.
Stayed in May 2024
Reviewed: 8 May 2024
Geoff
United KingdomFood was a little on the expensive side for what it was needs more variety and the kitchen closes way too early lots of disappointed hungry people when we were there
Good location nice tidy room very helpful staff let us check in early too
Stayed in May 2024
Reviewed: 8 May 2024
Radu
RomaniaA bit far the center of London
It was clean, Comfy, Wonderfull staf, very helpful
Stayed in May 2024
Reviewed: 7 May 2024
John
United KingdomRust in bath around waste
Great value - excellent breakfast inc in price of room
Stayed in May 2024
Reviewed: 7 May 2024
Jeffery
United KingdomOnly option for bars snacks was salt and vinegar crisps - very poor! Need to have much wider variety or will go elsewhere.
Efficient Reception service and good room cleaning
Stayed in May 2024
Reviewed: 7 May 2024
John
United KingdomHelpfulness of staff
Stayed in May 2024
Reviewed: 5 May 2024
Waqas
United KingdomThe location suits me because its right on A40 and only 3 miles from West gate where I travel regularly. Lots of restaurants and takeaways on a walking distance. Free parking is a plus ➕️ point. The staff is so polite and friendly. They allowed.me to checkout late free of cost.
Stayed in May 2024
Reviewed: 3 May 2024
Sean
United KingdomStaff a bit slow. Helpful when they did help though.
For the location the hotel is clean and has the facilities required.
Stayed in May 2024
Reviewed: 30 April 2024
Toomas77
EstoniaBreakfast was adequate, but could be easily improved.
Room, location, free parking
Stayed in April 2024
Reviewed: 27 April 2024
Arwel
United KingdomRoom was above a communal toilet with a loud hand drier!
Breakfast was ok. Fried eggs would be better than powdered scrambled eggs.
Stayed in April 2024
Reviewed: 26 April 2024
Lee
United KingdomNothing to dislike
Fabulous extremely friendly hotel. Very clean. Slightly dated in ateas but so clean you dont notice it. Staff were excellent Breakfast was very good Great location for Wembley Stadium as bus stop across the road.
Stayed in April 2024
Reviewed: 23 April 2024
Simon
United KingdomA bit dated
Convenient and dog friendly
Stayed in April 2024
Reviewed: 22 April 2024
Mandy
United KingdomThe room was stale when we entered; felt like it needed a good airing out. But this is being picky, I couldn’t point out any other negatives and this issue did not impact our stay, we just opened the windows as soon as we got in the room.
Great location for Wembley Stadium and Central London - Greenford Station (disabled access from street to platform) less than 10 mins walk away, Bus No.92 (for Wembley) just across road. Reception staff exceptionally helpful, very welcoming. We arrived before 10.30am hoping to leave luggage for a few hours before checking in at 2pm - delighted to be told our room was ready! No extra charge for super early access. Arrived back late after a match, asked if ok to order a takeaway for the room - we were told of course, and if we wanted to eat in the pub/lounge area we could and did we need cutlery. Ample secure off road parking, gate closed in evenings. Large comfortable room with two tub chairs and table (finally a hotel appreciates that both guests might like a relaxing spot to sit at) plus desk and larger cabinet under the wall mounted TV. Extra large bed, to the delight of my son (just the two of us travelling), blissfully comfortable with more than enough plump pillows to watch TV or read sat up. Room temp ok, fan provided if needed, window (restricted) that opened enough to let a decent breeze in.
Stayed in April 2024
Reviewed: 21 April 2024
Barbara
United KingdomNothing
Bus route and Subway station both nearby
Stayed in April 2024
Reviewed: 20 April 2024
Stephen
United KingdomNothing comes to mind
Location for our needs
Stayed in April 2024
Reviewed: 11 April 2024
Amy
United KingdomShower could have been better as had quite a weak flow, little sound insulation between rooms and between the hallway
Updated rooms were great and well thought out, staff friendly, clean, Bed comfortable,
Stayed in April 2024
Reviewed: 11 April 2024
Hilary
United KingdomThe hotel is on very busy road with flyover very close so continual traffic noise & sirens inevitable. Breakfast finishes very early (9 am) suggesting this hotel is mainly aimed at working people travelling on work, not tourists to central London like us
Very conveniently just off A40 so could leave car there & easily get into central London on UG. Room was perfectly comfortable. Staff very helpful
Stayed in April 2024
Reviewed: 8 April 2024
Lily
United KingdomNil
The facilities in the room are perfect
Stayed in April 2024
Reviewed: 7 April 2024
Dave
United KingdomThe staff were very welcoming and helpful.
Stayed in April 2024
Trémolat, France
Shanghai, China
Rome, Italy
Saint Petersburg, Russia
Cebu City, Philippines
Schweinfurt, Germany
Cape May, USA
Montsûrs, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content