Nr Chippenham, Castle Combe, SN14 7HN, United Kingdom
#3 of 8 hotels in Castle Combe
Guests' ChoiceBased on 223 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.4
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Rhonda
AustraliaLoved that the Inn is right in the village. We enjoyed our stay and the room was lovely. Staff friendly.
Stayed in March 2024
Reviewed: 6 April 2024
Catherine
United KingdomWe struggled to unlock the front door to get back in late in the evening and were panicking slightly but saved by a member of staff driving past who came to our rescue .
Well equipped very comfortable room , quite quirky as the pub is an old one . Perfect position in castle Combe and very welcoming.
Stayed in April 2024
Reviewed: 22 March 2024
Sandra
United KingdomNothing
We were complimentary upgraded to The Manor Hotel and stayed in little cottage rooms which were very quirky with nice touches and a most comfortable bed and pillows. The breakfast in the hotel was superb and the staff very friendly. The village of Castle Combe is beautiful.
Stayed in March 2024
Reviewed: 14 March 2024
Richard
United StatesfBeingb told twice that we had an "upgrade." each coming with a considerably higher cost.
Location in a beautiful village,, room in an historic building, staff very friendly and helpful.
Stayed in March 2024
Reviewed: 21 February 2024
Philip
United KingdomA bit pricey
Everything
Stayed in February 2024
Reviewed: 12 February 2024
Marieke
NetherlandsNo refrigerator.
I got an extremely fancy upgrade to the Manor house! It was like a fairytale, what a beautiful place and room.
Stayed in February 2024
Reviewed: 23 December 2023
Olivia
United KingdomN/A
The staff were exceptionally welcoming and kind to me, seeing as it was the first time staying somewhere on my own I felt so welcome. The food I had was delicious and the service was so quick! The quality and cleanliness of my room was the best part, it was so comfortable and cosy I couldn’t recommend this more.
Stayed in December 2023
Reviewed: 15 December 2023
Samuel
United KingdomNothing, everything was perfect! No complaints.
Everything was perfect. The staff were all very friendly and accommodating. Dinner was amazing and so was breakfast. Worth booking the room with them directly as then breakfast is included, rather than having to pay extra for it. The rooms was gorgeous and the bed was very comfy!
Stayed in December 2023
Reviewed: 17 November 2023
Maria
United KingdomOverall lovely hotel but I found it quite expensive. At that price it should have at least included breakfast. We chose to pay extra for the breakfast but what wasn’t clear to us was that our toddler would also get charged (for eating a croissant and a couple of fruit). After complaining, staff offered to reduce the price for him to £10 pounds from the initial £20 full charge but I think this should have been more clear upfront.
Beautiful place at the most perfect location. Staff were great and the room comfortable and well equipped. Staff very helpful
Stayed in October 2023
Reviewed: 9 November 2023
Kalathas
United StatesGemma was great, friendly and very helpful
Stayed in November 2023
Reviewed: 11 October 2023
Graham
AustraliaNothing
Village
Stayed in September 2023
Reviewed: 2 October 2023
Ines
PortugalWe loved everything, lovely staff members, beautiful and super cozy room. We had dinner and the food was delicious. Fabulous place.
Stayed in August 2023
Reviewed: 1 October 2023
Gary
AustraliaUp there on breakfast charges
Location
Stayed in September 2023
Reviewed: 29 September 2023
Rob
United KingdomThe village these days is more of a film set than a functional community.
Set in a beautiful village with convenient parking this an Inn full of charm, beautifully decorated with lovely food and exceptional staff
Stayed in September 2023
Reviewed: 27 September 2023
Andrew
United KingdomAccess to bedroom a bit restrictive due to old style property.
Very friendly staff, a warm welcome.
Stayed in September 2023
Reviewed: 26 September 2023
Simon
United KingdomNo hand soap in the room.
Stayed in September 2023
Reviewed: 26 September 2023
Ethne
AustraliaBreakfast excellent. Beautiful village!!
Stayed in September 2023
Reviewed: 21 September 2023
Marilyn
United StatesNothing. It was wonderful.
Quaint, well-provisioned, comfortable, every need anticipated. Staff very helpful and friendly. Highly recommend.
Stayed in September 2023
Reviewed: 21 September 2023
Michael
United StatesThe only thing I might suggest is providing a step stool to get into the very comfortable bed. It was a bit high for me, a Senior. We had a great laugh at my attempts.
We loved everything about it ... so much charm!
Stayed in September 2023
Reviewed: 17 September 2023
Leslie
United StatesBeautiful, and quite!
Stayed in September 2023
Reviewed: 1 September 2023
Sophie
United KingdomPerfect location for Castle Combe. Staff were very friendly and helpful. Would definitely stay again.
Stayed in September 2023
Reviewed: 26 August 2023
Howard
United StatesThat we did not stay longer.
Danielle restaurant manager was amazing In the evening at dinner. Xanthe was amazing also. At check in the guy was very helpful
Stayed in August 2023
Reviewed: 22 August 2023
Brenda
United KingdomNothing everything was fantastic !!!
Our cottage Upper Park Lane was luxurious and exquisite. We dinned in the exclusive restaurant and was delighted with the suberb choices for evening dinner.Breakfast was a hearty and tasty full Engish.
Stayed in August 2023
Reviewed: 14 August 2023
Francesca
GibraltarRoom quite small, hard to work the shower.
Perfect if staying at airport. Nice small room with en suite. Cereal and milk provided for guests though we didn’t use any.
Stayed in July 2023
Olbia, Italy
Würzburg, Germany
Porto, Portugal
Bodø, Norway
Inkerman, Canada
Washington, USA
Icod de los Vinos, Spain
Wittelte, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content