Wait for breakfast was over an hour. The dining room was empty so no excuse for being busy

Room was lovely

Stayed in April 2024

Wifi. went down on the sunday which was annoying but not really hotels fault. Breakfast buffet had run out of alot of stuff and had to ask for a refill. Sometimes we had to go hunting for staff as reception and bar not always manned

Stayed her for the weekend, as neice was getting married in. Richmond Room was a. nice size, Great bathroom. Had a. lovely eveimg. meal on the first night. The bar area is very relaxing. with lovely cocktails.

Stayed in April 2024

What let it down were the two drunks outside smoking and being nosey and also the satur case there is a funny smell

The hotel room was nice clean comfortable the shower was hot and steamy and there were nice toiletries. Breakfast was nice and the girl Was friendly there was a good selection

Stayed in April 2024

The hotel was busy and at breakfast there was only one member of staff serving all of the guests. This was insufficient for the number of guests. As a result we waited for around 30 minutes for breakfast. I ordered the full English which, despite the very high quality, was served lukewarm and borderline edible. I was told I would need to wait an additional 15 minutes to have it replaced so I declined.

Nice hotel in the lovely village of Croft. We had a premium double room which was large and had an excellent modern bathroom. Very comfortable bed. Reception staff were friendly and welcoming.

Stayed in April 2024

It was all good thank you

Lovely decor lovely and clean great modern bathroom lovely big bed all good

Stayed in April 2024

We had to ask for batteries for the tv remote in the living area, upon requesting these, I was told the tv didn't work in the bedroom area, but would hopefully get fixed the following day. This never happened. It was lovely being upgraded, and I was looking forward to laying in bed watching TV, a real treat. But why upgrade to a room where the tv didn't work, a great disappointment!

We were upgraded to the Garden Suite which was lovely.

Stayed in April 2024

The meals were very expensive for what you got

Stayed in April 2024

We waited 20min to check in (and had to go looking for someone) as there was a wedding on Wifi was awful No bathmat provided and only one glass. No wastebin in room, just in sanitary bin in the bathroom

Staff were very friendly. Food was excellent

Stayed in April 2024

Bit draughty through the windows, could do with updating

Cleanliness, friendly staff. Nice meal

Stayed in February 2024

One of the two rooms booked was particularly cold. We attended a wedding at the hotel - it didn’t appear to be very well organised. There was no privacy in the bathroom which faced the main road. Lunchtime buffet was poor.

Breakfast was good although the smoked salmon wasn’t available and the black pudding was missing from the full English. Evening buffet was excellent! The interior decor was very tastefully done. Comfy beds - slept well!

Stayed in March 2024

Poor service and food at breakfast (Sunday) - had run out of some ingredients so no full English, fried egg yolk solid, bacon tough + one meal never came so a guest in our party missed out, road noise, milk bottle left in fridge from previous guest, cracked window pane, small amount black mold in shower, missing grout around bathroom floor tile, constant hum from fridge all night, thin walls

Comfy bed, hot shower, nice toiletries, effective blackout curtains,

Stayed in March 2024

Perfect

Stayed in March 2024

Best room i've stayed in so far at the croft. the staff were very helpful and my room was cleaned every day

Stayed in March 2024

I thought the tea and coffee making facilities were really basic. I would always expect Yorkshire tea as a standard. I've stayed in lots of hotels recently that now have a Nespresso machine in the rooms so it was disappointing that it was non branded instant coffee.

Nice large room, comfortable bed, bathroom was modern and clean

Stayed in February 2024

Limited parking.

Well positioned for Croft circuit. Comfortable room although night storage heaters rather than central heating. Not the warmest of rooms. Decent food but better options available locally.

Stayed in February 2024

Maybe the menu could be more varied

Very attentive staff

Stayed in February 2024

We booked this at the last minute (30 mins ahead of arriving) and it was delightful and perfect for our needs - comfortable, warm room (there was an additional, plug in heater in our room, which was perfect) and helpful, friendly staff. We had dinner in the restaurant (which was closing at 8pm - a bit earlier than it says on the website) which was very nice. We really enjoyed our safe and it was brilliant for a late find and very good value :-)

Stayed in February 2024

Attention to detail needed with cleaning as there were dusty corners behind doors and tops of skirting boards. This did not detract from my stay.....but thought hotel would want to know.

Very welcoming & friendly, felt very comfortable staying as a single woman. I was able to work in hotel lounge until I needed to leave for my appointment. Thank you.

Stayed in January 2024

Reception wasn’t always manned

Perfect location for work and staff were friendly and food was delicious Room was fabulous

Stayed in January 2024

Heating in room didn't work - I was moved next door but it didn't work there either

Nice clean roooms

Stayed in January 2024

Even though we were upgraded to a beautiful room you could hear conversations on the other side of the wall, but can’t complain really as the room was beautiful

The staff were extremely friendly and helpful, the hotel has had a facelift and looks impressive. Breakfast was very nice albeit not piping hot but still very acceptable

Stayed in December 2023

The sofa could have done with a deep clean or new covers

The room was bigger than most at this price range with an equally big bathroom. There was also a seating area more common with an executive room than a basic one

Stayed in December 2023

N/a

Beautifully furnished

Stayed in December 2023

Just an observation with the cooked breakfast;- Mushroom on plate was cold whilst all other items were nice and hot. Is this deliberate?

Room (upgrade) was very comfortable and spacious, ideal for our 3 night stay. Bar/lounge area was very cosy and inviting. Breakfast options were very good, plentiful and tasty. Cooked breakfast was excellent with very good quality ingredients. Staff throughout our stay were welcoming, friendly and very helpful.

Stayed in December 2023