130 Sussex Gardens, Westminster Borough, London, W2 1UB, United Kingdom
#277 of 1,012 hotels in London
Guests' ChoiceBased on 1352 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.3
Facilities
8.3
Staff
9.1
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 16 January 2024
Maureen
GermanyRoom access required stairs and I had a lot of luggage. Room was facing the rear of an old run down building.
Location is great for a short stay, 5 min walk from Paddington. The rooms were basic, but modern and clean. Breakfast was very good. The stand out is the friendly and helpful staff.
Stayed in January 2024
Reviewed: 15 January 2024
Johanna
Finland-
Great location. I got upgraded for free, which was a pleasant surprise. Good wifi and the room was very quiet.
Stayed in January 2024
Reviewed: 15 January 2024
Jane
United KingdomProblem getting in. Had to wait about 10 mins outside but thats because there was only 1 person on reception and she needed a comfort break. Bad when its minus 1 outside though!
Stayed in January 2024
Reviewed: 14 January 2024
Elena
SwedenMy birthday was not noticeable by the hotel. While I indicated it upon reservation and arrival. Very tiny room. Not possible to come with luggage!
I had stayed in this hotel before Covid. Had a very good impression. This time I had booked well in advance asking for a quiet room as a very light sleeper. Had received next to elevator and facing the road. It was manageable. But not the same feeling as previous time. There is AC and you can regulate a room temperature. It was important for me. It was very warm in December. Bulgarian receptionist was very kind and supportive!
Stayed in December 2023
Reviewed: 12 January 2024
Melissa
NetherlandsThe shower didn’t drain well.
I was impressed with the modern lighting system and soundproofing. It was very convenient to catch the Elizabeth Line to Heathrow.
Stayed in January 2024
Reviewed: 8 January 2024
Sabrina
BelgiumThe receptionists are really nice! Great location.
Stayed in January 2024
Reviewed: 5 January 2024
Lucy
United KingdomExcellent location and value for money
Stayed in January 2024
Reviewed: 4 January 2024
Nicole
United StatesBed could be softer - a bit hard
Comfortable room, space well designed. Great bathroom!
Stayed in January 2024
Reviewed: 1 January 2024
Kunal
Indiathe room rates seems to vary tremendously from a day to day basis. wanted to re book a few days later, but the rates were twice as much
well located, walking distance from Paddington station. smart rooms with all essentials. small but functional.
Stayed in December 2023
Reviewed: 1 January 2024
Julide
TurkeyNothing to write here as the hotel met my needs
The room was advertised as 'cozy', which I thought may mean it would be on the small size but it was bigger than other double rooms I have stayed in recently. Being on the top floor, there were sloping ceilings, which did not cause discomfort (there was no danger of banging your head) but gave character to the room. The bed was comfortable, there was plenty of space for hanging clothes and for a suitcase. Loved that the shower had not just a head from the ceiling but also a handheld option. The coffee station had a nice stock of drink options and was refilled. I had a very pleasant stay in London, thanks to the Best Western Plus Delmere Hotel.
Stayed in December 2023
Reviewed: 30 December 2023
Steve
AustraliaI get that it’s London so space is at a premium, but I burst out laughing when I opened the door. It’s SO SMALL. The only place I could put my bags and still get to the bathroom was against the door - good job there wasn’t a fire! Perhaps some sort of suspended mezzanine arrangement for the bags would work without changing the layout?
Very modern, the shower was excellent and all mod cons. I liked the communal break out room, a great place to sit and do some work over a coffee.
Stayed in December 2023
Reviewed: 28 December 2023
Brenda
United StatesI wish there had been a small fridge in the room.
Location, cleanliness, and price.
Stayed in December 2023
Reviewed: 26 December 2023
Loranne
Maltano hairdryer in room
location
Stayed in December 2023
Reviewed: 24 December 2023
Jenny
SpainReally great location near the Hyde Park and Paddington station (great connection coming from Heathrow airport). The staff is friendly.
Stayed in November 2023
Reviewed: 23 December 2023
Hayley
AustraliaMy room was very small but I didn’t mind as it was a short stay and only used the room for sleeping.
Convenient location - walk from Paddington station, Hyde Park and Kensington Gardens, and every other pet of London also easily accessible via walk or train.
Stayed in October 2023
Reviewed: 18 December 2023
Steve
United KingdomCramped building, obviously so since it is part of a lovely historic row of terraced houses.
Location perfect for Paddington station.
Stayed in December 2023
Reviewed: 14 December 2023
Nancy
AustriaThe hotel is very nicely located close to Paddington Station, where one could easily catch a train, the tube or buses. Little Venice is in walking distance. It has a very nice interior. it seems to have undergone a recent refurbishment. Staff was very nice and helpful. Will happily stay again!
Stayed in October 2023
Reviewed: 12 December 2023
Konstantinos
GreeceRoom too small!
Good breakfast, very clean rooms and modern spaces, smiling staff, perfect location
Stayed in December 2023
Reviewed: 11 December 2023
Alex
SwitzerlandSmall rooms.
Close proximity to Paddington main station. Very clean rooms (good housekeeping service). Modern appliances (lighting, water, etc)
Stayed in December 2023
Reviewed: 10 December 2023
Stefan
SwitzerlandThe public areas looked simple but clean. The reception area was small.
My room had just been renovated to a high and modern standard. I particularly enjoyed the rain forest shower in the entirely new bathroom. When I left I was told that all rooms have been renovated.
Stayed in December 2023
Reviewed: 6 December 2023
Jeffery
United StatesThe room was small, but that's London.
It was a nice place. Clean room and bathroom. Comfortable beds. A convenient location for getting around London.
Stayed in October 2023
Reviewed: 28 November 2023
Joel
United StatesThe room was too small for two of us but that was our fault because we should have booked the bigger room. Great for one but too small for two.
Great location, comfortable, clean and great staff.
Stayed in November 2023
Reviewed: 24 November 2023
Rebecca
United KingdomI was in a cosy single room - it was very very small (even for a cosy single!), but clean and functional.
Stayed in November 2023
Reviewed: 24 November 2023
Stephen
United KingdomNot much - very good for a quick stay.
Great location, very close to Paddington. Lovely clean room, quite large for the money in London. Downstairs room so very quiet and comfortable.
Stayed in November 2023
Reviewed: 23 November 2023
Scott
NetherlandsBed linen had a small stain. Bathroom was small. Breakfast quality was ok, not great.
Comfy bed, great location near Paddington. Friendly staff. Quiet.
Stayed in November 2023
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