We had a dog barking in the room next to us. Not sure if dogs are allowed in all rooms or just certain sections of the hotel.

Ideally situated for sightseeing around Bath.

Stayed in February 2024

Lovely staff. Nice room. Decent breakfast.

Stayed in March 2024

Room was a little dated in places but generally in good condition for the price range.

Great location and helpful staff

Stayed in March 2024

I was shocked to find no hand grips for the shower / bath. It was positively dangerous getting in or out. My career was in elderly care and there are excellent looking quality products from companies like Drench which could be mounted to the left of the mural. After telling reception of my concerns I was told that others had mentioned it before. I’m amazed that there has not been a serious accident and suggests that no one in the hotel has responsibility for health and safety that covers the needs of your guests. Frankly you should be ashamed of yourselves. It’s obvious that you never get your own staff to spend a night or two in your rooms - particularly anyone over 60 - though a 25 year old could also fall. Go and spend a night where someone cares - maybe travel lodge or premier inn.

They got it just right- very relaxing and meeting today’s needs in food and comfort. Other owners could have made it rather pompous

Stayed in February 2024

Nothing

Great location, excellent decor and friendly staff

Stayed in March 2024

Doors are very loud when closing, not the hotels fault as I know they have to be self closing for fire reg but other people staying arrived back at 4:00 in the morning and all you could hear were the doors open and closing and people being generally loud and inconsiderate. Not the hotels fault but did ruin our sleep

Lovely big room with lots of light. Very clean and tidy. Breakfast was very good with lots on offer. A little pricey but unlimited so we ate our worth. Hotel has lots of history which is lovely to read about

Stayed in March 2024

Just one thing we could fault, which was the bed. Very uncomfortable.

Great location, staff was very helpful and friendly. Food was great and the hotel was lovely and clean.

Stayed in March 2024

Doors were heavy so could hear them closing through the night in other rooms and there was no blind on the bathroom window which would of been nice but I'm having to nitpick!

Lovely clean hotel in Bath centre. Bar was great and well stocked and staff incredibly friendly and helpful. Parking was a faff due to a road closure but again staff quickly offered a map to assist. Shower awesome!!

Stayed in March 2024

Nothing

Location excellent as just out of the usual tourist passages. Good servicing from check in to check out and bar staff

Stayed in March 2024

At the time of our visit, road closures made car park access complicated. The email advising this beforehand could have been helped with a copy of the map that was then given to us as we checked in.

Great central location to explore Bath with good & easy access to property

Stayed in March 2024

Not much really, maybe a more varied menu for Dinner. And a tough one I know, but Double Glazing too front of hotel...

Superb Location, classic style of hotel. Lovely and welcoming staff team. Food very good...

Stayed in March 2024

Beds very uncomfortable. Request double bed but 2 singles with join between them making very uncomfortable

Beautiful drinks, chocolate & afternoon cakes from hotel..

Stayed in March 2024

The sound proofing could be improved; I could hear the couple in the bedroom next to ours speak when they were in the bathroom, I could hear every word. Although clean there were a few things that stood out such as a lot of dust on the stair railings, and also quite dirty window panels in my bedroom: there was a lot of black mould caused by condensation, a weekly damp flannel wipe would get rid of that and prevent the window panels from rotting.

Very comfortable bed and great linen good size room Welcoming staff Excellent location clean

Stayed in March 2024

I was charmed and delighted with exterior appearance of the hotel that exuded a powerful sense of 18th century Bath. However, the decorative style in the bedrooms was 'moderne' bordering on kitsch. Why oh why in a classic 18th century building was the chair, in front of a synthetic table, made of shiny black plastic? I had expected the hotel to reflect the delight of its period in appropriate furnishings. Bath attracts visitors because of its scintillating history not because of its attempts to keep up with the ever changing edicts of transient current fashion.

Stayed in February 2024

Was charged £20 a day to park my car at the hotel and had to pay to also charge it. Not happy about that.

Location

Stayed in February 2024

My room was based on the top floor and there was so noisy - conditioners and who knows what was there more, but I really could not sleep at all. And there occured some problemes with water as well!

Very beutyful design and lowely kitchen corner for breakfast.

Stayed in February 2024

Nothing

Location

Stayed in February 2024

See above…..

I felt that things had changed a bit since our last stay there in Nov22 which had been exceptional. Surprised that we were charged service in the bar when we had three drinks in the first night. Also one of the rooms was booked through Booking.com and had been transferred from a booking which I had to cancel last July. When I booked the second room it was direct with the hotel in Nov/Dec. No one mentioned to me at the time that I could have booked both rooms that way and cancelled my booking.com reservation which was at a higher rate. I therefore ended up paying £70 more than was necessary , so would have appreciated being told this beforehand.

Stayed in January 2024

Bathroom was ice cold. Small electric towel rail which wasn’t working. Breakfast average. Most was good but served streaky bacon. Small hash browns by the toasting machine ??

Beautiful property. Room was stunning.

Stayed in February 2024

Central location,comfortable hotel.

Stayed in February 2024

Nothing

The location was perfect - central and in walking distance of the whole area

Stayed in February 2024

We have stayed at the Francis Hotel Bath before. Friendly efficient staff lots of character and a wonderful location.

Stayed in February 2024

Breakfast could have been better, eg back bacon, choice of eggs, hash browns.

Lovely hotel in a great location. All staff welcoming and friendly.

Stayed in February 2024

The air conditioning in the room was very loud. Had to make sure the key was pushed in hard otherwise the lights kept going off

Good location, clean. Room was very nice.

Stayed in February 2024

Decor was to be desired.

Location very central

Stayed in February 2024