Queen Square, Bath, BA1 2HH, United Kingdom
#25 of 42 hotels in Bath
Guests' ChoiceBased on 3033 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.7
Facilities
8.5
Staff
9.2
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 23 March 2024
Andrew
United KingdomBreakfast was a let down considering the quality of everything else.
Very comfortable hotel in entrance location.
Stayed in March 2024
Reviewed: 23 March 2024
Amanda
United KingdomDog charge at £30 is too high.
Good location and secure parking. Very nice bar/coffee area. Dog friendly but charge is a bit too high (£30)
Stayed in March 2024
Reviewed: 23 March 2024
Chigusa
United StatesThere was mold on ceiling above the shower
Staff was mostly friendly. The location was good and the cafe and lobby area was nice.
Stayed in March 2024
Reviewed: 22 March 2024
Peter
United KingdomNot keen on paying extra for parking, would prefer a walk in shower instead of bath just my personal preference.
Good location,clean hotel, friendly helpful staff
Stayed in March 2024
Reviewed: 22 March 2024
Amanda
United KingdomThe breakfast was ridiculously expensive
Stayed here before, brilliant location and a lovely place although our room was getting a bit tired!
Stayed in March 2024
Reviewed: 21 March 2024
Nick
United KingdomLocation excellent. Proper coffee in the room with milk in the fridge.
Stayed in March 2024
Reviewed: 20 March 2024
Noreen
United KingdomWonderful breakfast. Very attentive staff
Stayed in March 2024
Reviewed: 20 March 2024
Valerie
United KingdomWe enjoyed our stay at The Francis Hotel. Location perfect for a brief stay in Bath.
Stayed in March 2024
Reviewed: 19 March 2024
Jeremy
United KingdomUnfortunately there was some building work going on during our stay.
Character
Stayed in March 2024
Reviewed: 18 March 2024
David
United KingdomDouble bed was 2 single mattresses, so not the most comfortable
Location very good, hotel building very nice, clean hotel
Stayed in March 2024
Reviewed: 17 March 2024
Andrew
United KingdomResturant closes very early… 9pm
Very central location
Stayed in March 2024
Reviewed: 17 March 2024
Vijay
IndiaI found the room size to be smaller than expected, and the price appeared quite high.”
.I appreciated the central location and the exceptionally friendly and pleasant staff.
Stayed in March 2024
Reviewed: 17 March 2024
John
United KingdomCost of room for the size of the room
Location
Stayed in March 2024
Reviewed: 16 March 2024
Esther
United KingdomGreat location. Hotel staff were very friendly, responsive and attentive. We had dinner in the restaurant and had a lovely meal.
Stayed in February 2024
Reviewed: 16 March 2024
Leyla
United KingdomWe had a dog barking in the room next to us. Not sure if dogs are allowed in all rooms or just certain sections of the hotel.
Ideally situated for sightseeing around Bath.
Stayed in February 2024
Reviewed: 15 March 2024
Louis
United KingdomLovely staff. Nice room. Decent breakfast.
Stayed in March 2024
Reviewed: 14 March 2024
Ashley
United KingdomRoom was a little dated in places but generally in good condition for the price range.
Great location and helpful staff
Stayed in March 2024
Reviewed: 13 March 2024
David
United KingdomI was shocked to find no hand grips for the shower / bath. It was positively dangerous getting in or out. My career was in elderly care and there are excellent looking quality products from companies like Drench which could be mounted to the left of the mural. After telling reception of my concerns I was told that others had mentioned it before. I’m amazed that there has not been a serious accident and suggests that no one in the hotel has responsibility for health and safety that covers the needs of your guests. Frankly you should be ashamed of yourselves. It’s obvious that you never get your own staff to spend a night or two in your rooms - particularly anyone over 60 - though a 25 year old could also fall. Go and spend a night where someone cares - maybe travel lodge or premier inn.
They got it just right- very relaxing and meeting today’s needs in food and comfort. Other owners could have made it rather pompous
Stayed in February 2024
Reviewed: 13 March 2024
Michael
United KingdomNothing
Great location, excellent decor and friendly staff
Stayed in March 2024
Reviewed: 12 March 2024
Hannah
United KingdomDoors are very loud when closing, not the hotels fault as I know they have to be self closing for fire reg but other people staying arrived back at 4:00 in the morning and all you could hear were the doors open and closing and people being generally loud and inconsiderate. Not the hotels fault but did ruin our sleep
Lovely big room with lots of light. Very clean and tidy. Breakfast was very good with lots on offer. A little pricey but unlimited so we ate our worth. Hotel has lots of history which is lovely to read about
Stayed in March 2024
Reviewed: 11 March 2024
Shirley
United KingdomJust one thing we could fault, which was the bed. Very uncomfortable.
Great location, staff was very helpful and friendly. Food was great and the hotel was lovely and clean.
Stayed in March 2024
Reviewed: 10 March 2024
Karen
United KingdomDoors were heavy so could hear them closing through the night in other rooms and there was no blind on the bathroom window which would of been nice but I'm having to nitpick!
Lovely clean hotel in Bath centre. Bar was great and well stocked and staff incredibly friendly and helpful. Parking was a faff due to a road closure but again staff quickly offered a map to assist. Shower awesome!!
Stayed in March 2024
Reviewed: 10 March 2024
Paul
New ZealandNothing
Location excellent as just out of the usual tourist passages. Good servicing from check in to check out and bar staff
Stayed in March 2024
Reviewed: 10 March 2024
Michael
United KingdomAt the time of our visit, road closures made car park access complicated. The email advising this beforehand could have been helped with a copy of the map that was then given to us as we checked in.
Great central location to explore Bath with good & easy access to property
Stayed in March 2024
Reviewed: 7 March 2024
N
United KingdomNot much really, maybe a more varied menu for Dinner. And a tough one I know, but Double Glazing too front of hotel...
Superb Location, classic style of hotel. Lovely and welcoming staff team. Food very good...
Stayed in March 2024
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