Breakfast was a let down considering the quality of everything else.

Very comfortable hotel in entrance location.

Stayed in March 2024

Dog charge at £30 is too high.

Good location and secure parking. Very nice bar/coffee area. Dog friendly but charge is a bit too high (£30)

Stayed in March 2024

There was mold on ceiling above the shower

Staff was mostly friendly. The location was good and the cafe and lobby area was nice.

Stayed in March 2024

Not keen on paying extra for parking, would prefer a walk in shower instead of bath just my personal preference.

Good location,clean hotel, friendly helpful staff

Stayed in March 2024

The breakfast was ridiculously expensive

Stayed here before, brilliant location and a lovely place although our room was getting a bit tired!

Stayed in March 2024

Location excellent. Proper coffee in the room with milk in the fridge.

Stayed in March 2024

Wonderful breakfast. Very attentive staff

Stayed in March 2024

We enjoyed our stay at The Francis Hotel. Location perfect for a brief stay in Bath.

Stayed in March 2024

Unfortunately there was some building work going on during our stay.

Character

Stayed in March 2024

Double bed was 2 single mattresses, so not the most comfortable

Location very good, hotel building very nice, clean hotel

Stayed in March 2024

Resturant closes very early… 9pm

Very central location

Stayed in March 2024

I  found the room size to be smaller than expected, and the price appeared quite high.”

.I appreciated the central location and the exceptionally friendly and pleasant staff.

Stayed in March 2024

Cost of room for the size of the room

Location

Stayed in March 2024

Great location. Hotel staff were very friendly, responsive and attentive. We had dinner in the restaurant and had a lovely meal.

Stayed in February 2024

We had a dog barking in the room next to us. Not sure if dogs are allowed in all rooms or just certain sections of the hotel.

Ideally situated for sightseeing around Bath.

Stayed in February 2024

Lovely staff. Nice room. Decent breakfast.

Stayed in March 2024

Room was a little dated in places but generally in good condition for the price range.

Great location and helpful staff

Stayed in March 2024

I was shocked to find no hand grips for the shower / bath. It was positively dangerous getting in or out. My career was in elderly care and there are excellent looking quality products from companies like Drench which could be mounted to the left of the mural. After telling reception of my concerns I was told that others had mentioned it before. I’m amazed that there has not been a serious accident and suggests that no one in the hotel has responsibility for health and safety that covers the needs of your guests. Frankly you should be ashamed of yourselves. It’s obvious that you never get your own staff to spend a night or two in your rooms - particularly anyone over 60 - though a 25 year old could also fall. Go and spend a night where someone cares - maybe travel lodge or premier inn.

They got it just right- very relaxing and meeting today’s needs in food and comfort. Other owners could have made it rather pompous

Stayed in February 2024

Nothing

Great location, excellent decor and friendly staff

Stayed in March 2024

Doors are very loud when closing, not the hotels fault as I know they have to be self closing for fire reg but other people staying arrived back at 4:00 in the morning and all you could hear were the doors open and closing and people being generally loud and inconsiderate. Not the hotels fault but did ruin our sleep

Lovely big room with lots of light. Very clean and tidy. Breakfast was very good with lots on offer. A little pricey but unlimited so we ate our worth. Hotel has lots of history which is lovely to read about

Stayed in March 2024

Just one thing we could fault, which was the bed. Very uncomfortable.

Great location, staff was very helpful and friendly. Food was great and the hotel was lovely and clean.

Stayed in March 2024

Doors were heavy so could hear them closing through the night in other rooms and there was no blind on the bathroom window which would of been nice but I'm having to nitpick!

Lovely clean hotel in Bath centre. Bar was great and well stocked and staff incredibly friendly and helpful. Parking was a faff due to a road closure but again staff quickly offered a map to assist. Shower awesome!!

Stayed in March 2024

Nothing

Location excellent as just out of the usual tourist passages. Good servicing from check in to check out and bar staff

Stayed in March 2024

At the time of our visit, road closures made car park access complicated. The email advising this beforehand could have been helped with a copy of the map that was then given to us as we checked in.

Great central location to explore Bath with good & easy access to property

Stayed in March 2024

Not much really, maybe a more varied menu for Dinner. And a tough one I know, but Double Glazing too front of hotel...

Superb Location, classic style of hotel. Lovely and welcoming staff team. Food very good...

Stayed in March 2024