9-11 Hope Street, Edinburgh, EH2 4EL, United Kingdom
#70 of 170 hotels in Edinburgh
Guests' ChoiceBased on 1236 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 21 May 2024
Daniele
United KingdomSink drain not running properly
Good location
Stayed in May 2024
Reviewed: 21 May 2024
Michele
United KingdomMore expensive than usual.....breakfast not included
Location
Stayed in May 2024
Reviewed: 21 May 2024
Vanessa
United KingdomI was disappointed with the food. I had dinner in the bar/restaurant on my first night and breakfast two mornings. The first morning, my scrambled egg and smoked salmon were delicious. The second morning, it was terrible to the point where I couldn't eat it. It tasted of fried onions. I wondered if it was a different chef.
Excellent location, good value for money. The room was a good size with a comfortable bed and great tea and coffee facilities.
Stayed in May 2024
Reviewed: 15 May 2024
Martha
United StatesWhen we got to hotel we had received an upgrade on our room. The balcony the upgrade offered was a nice surprise. The bar and restaurant located in the hotel was convenient for when we wanted to have a meal and a cocktail. All staff were friendly and helpful. Front desk reserved taxis for us and offered suggestions for places to visit.
Stayed in April 2024
Reviewed: 14 May 2024
Kalliopi
BelgiumEvery Friday and Saturday the bar downstairs has live music until 12.00. I had requested a quiet room and I could hear the music blasting through the windows.
The location was very good.
Stayed in May 2024
Reviewed: 11 May 2024
Stephen
United StatesBed needs to be replaced. Ours had a good sized indentation.
Great location and not too big. Nice bar onsite.
Stayed in May 2024
Reviewed: 8 May 2024
Carl
NetherlandsBreakfast in the bar was a bit odd, and airco made it too cold in the morning.
Location is great, very nice and lively bar for the evenings. Room was very spacious.
Stayed in May 2024
Reviewed: 6 May 2024
Jessica
United KingdomSome small things needed TLC like the broken shower screen - it came off whilst we were there and we needed to hook it back on. Also one plug socket hanging off the wall
Lovely hotel in a good location - staff were all really friendly and helpful during our stay. Very comfy bed and good facilities.
Stayed in May 2024
Reviewed: 3 May 2024
Lorna
United KingdomThe only thing I would say that it would be helpful to have a grab rail for the bath as for a short person like myself the bath is quite high for getting into the shower.
The location was great. Easy access to Princes Street and Edinburgh Castle. Breakfast was excellent
Stayed in May 2024
Reviewed: 2 May 2024
Brenda
AustraliaNothing
Reception staff very helpful. Bed very comfortable. Room decor added to my enjoyment of staying there. Chandeliers throughout we're charming. Highly recommend
Stayed in May 2024
Reviewed: 28 April 2024
Sophie
United KingdomThe mattress was far too soft for our liking (of course just personal preference but did impact our sleep!). All the decor looked a little tired and dated and for part of our stay the lift wasn't working. I had one incident where housekeeping entered my room when they weren't scheduled to, interrupting what I was doing and they were really quite brisk and unfriendly to me which felt like an invasion of privacy, but when I told other hotel staff they were very kind and assured me it shouldn't have happened and that conversations would be had with the relevant people.
The staff were really friendly and attentive. I had an issue during my stay and the staff I informed were so kind and helpful. The bar downstairs is a place we've been regularly and love so the discount you get when staying in the hotel was very welcome. The hotel was lovely and quiet so felt very private and the location is just fantastic.
Stayed in April 2024
Reviewed: 26 April 2024
Marta
PolandThe bathroom got very steamy every time we’d shower and there was 0 ventilation, the whole room would get super humid and we tried to air it as best as we could but it was a headache. The room itself was very dark and facing a loud back door of restaurant street (lots of containers, deliveries, glass rambling).
Friendly staff, great location (we got everywhere by foot), restaurant and bar downstairs of the hotel, a ton of other shops and restaurants in the area, easy check out, luggage storage for free, guest slippers and complimentary tea+coffee
Stayed in April 2024
Reviewed: 24 April 2024
Anthony
United KingdomNothing
Everything. Great location next to tram stop
Stayed in April 2024
Reviewed: 18 April 2024
Lauren
United KingdomWas a bit noisy in the morning but that cant be helped
The rooms were cool, love that they were named after famous Scottish actors and musicians! Very central to everything we wanted to see and the staff gave me a little birthday surprise in my room and upgraded us, very kind!
Stayed in April 2024
Reviewed: 16 April 2024
Heath
United KingdomBeautiful property maintained to high standards in prime location. Easy walking distance to Princes Gardens, the Castle and the Royal Mile. Bar/restaurant area is very classy, food was excellent and service was good throughout.
Stayed in March 2024
Reviewed: 16 April 2024
Karoline
United KingdomCheck in time 3pm...and not one minute earlier. I've had better experiences all over Edinburgh. Lift out of order when room is on the top floor is not ideal
Perfect location for getting to/from the airport or train stations (Waverly or Haymarket) and exploring both Old and New Town. Clean little room with tea and coffee making facility, iron and ironing board. All rooms sre named after Scottish celebrities...from footballers to actors..which gives it a fun touch.
Stayed in April 2024
Reviewed: 12 April 2024
Lucy
United KingdomRoom was small. Poor soundproofing so we were disturbed by noisy neighbours.
Very comfortable bed. Good location
Stayed in April 2024
Reviewed: 11 April 2024
Kamil
TurkeyRooms are small/almost no closet to put anything
Location is superb Young and friendly/helpful staff
Stayed in April 2024
Reviewed: 10 April 2024
Ben
GermanyThe bed was a little smaller than we had imagined, and the mattress was very thin.
The location was absolutely perfect for what we needed, and the staff were welcoming and helpful.
Stayed in April 2024
Reviewed: 9 April 2024
Colin
United KingdomTowel rail in the toilet did not work not two mains sockets in the room. They did offer to move us though! Two teabags !!!! At reception we were told breakfast was £10 but it was actual £15
Quiet room and was clean and modern
Stayed in April 2024
Reviewed: 8 April 2024
Deborah
United KingdomRoom was a bit small.
Good location, clean room, good shower with everything you needed for a short stay. Great breakfast with high quality ingredients.
Stayed in March 2024
Reviewed: 5 April 2024
Sabrina
United KingdomAs I booked just the day before I arrived, the price is more expensive than before. Good suggestion is give to who will travel to Edinburgh is book it early! And seperate breakfast will be £15 for one person. It will be fantastic if the price can become more worthy.
The location is fantastic. It's only 5mins walk to priness street and 10mins to Waverly Bridge. The room is clean and neat. But a little small actually. The wifi is nice which I love. As I booked just the day before I arrived, the price is more expensive than before. Good suggestion is give to who will travel to Edinburgh is book it early!
Stayed in April 2024
Reviewed: 31 March 2024
Julie
United KingdomBreakfast saw lovely, restaurant itself was relaxing and was comfortable
Stayed in March 2024
Reviewed: 25 March 2024
Timothy
United KingdomLimited veggie options in resraurant.
Central location, excellent rooms.
Stayed in March 2024
Serpa, Portugal
Märsta, Sweden
Ehrwald, Austria
Middletown, USA
Addo, South Africa
Bad Gastein, Austria
Coral Bay, Cyprus
Uitgeest, Netherlands
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