N/A

Beautifully decorated - tradition yet modern. Perfect location and with free parking. Bedrooms were also a very good size with everything you could need for your stay.

Stayed in April 2024

Shower

View and room. Food and friendly staff

Stayed in April 2024

Although an old building, the hotel is very light and airy. It is beautifully decorated throughout. The room was lovely with a sea view. Breakfast was served in the conservatory which was absolutely beautiful. The food was very tasty with a big selection to choose from . All the staff we met went above and beyond to ensure our stay was pleasant.

Stayed in April 2024

Really like the friendly staff , and the nice atmosphere of the hotel, the location is perfect on the seafront . The food is lovely cannot fault anything.

Stayed in April 2024

Bed very uncomfortable, felt like sleeping in a tractor wheel rut.

Pleasant staff and very polite,nice food, clean all round and lovely view

Stayed in April 2024

Lots of stairs and was a little confusing finding your bearings back to your rooms because of the layout

Very welcoming with a very pleasant atmosphere

Stayed in April 2024

Room was spacious, clean, and had a good variety of tea, coffee and bottled water. Nespresso machine was a added plus. Bathroom was immaculate, mini toiletries provided and plenty of towels. Water was working with no issues, anti slip bath mat also provided. Breakfast was fantastic, and good portion sizes. Location right on beach front. Overall excellent value for money. Staff were also brillaint and welcoming, and polite as we left.

Stayed in April 2024

The Sunday Lunch was average. The access to the car park is very tight and a bit difficult to find.

The room was very comfortable. The staff were all very competent. Excellent location to explore the area. The breakfast was very good.

Stayed in April 2024

Room nice but in need of some improvement on decoration

Lovely location , friendly staff .

Stayed in April 2024

I found the pillows really hard but other than that no Issues

Really enjoyed my stay . The staff were really friendly. Loved the breakfast too 😀

Stayed in April 2024

Some details in the room needed attention, the curtains did not close properly and a light flickered in the bathroom, some scuffing and repainting needed. More could be made by the hotel of the proximity of the coastal path.

The location is excellent, it is on the coastal path so you can walk into Whitstable or the other direction for miles. The restaurant food is good both dinner and breakfast. There are nice small touches such as a small flask of fresh milk provided for tea and electric heaters in the room. The staff are helpful and friendly especially in the restaurant.

Stayed in April 2024

Decorated tastefully and comfortably, friendly staff and clean

Stayed in April 2024

Beautiful location...easy walk to city center

Stayed in April 2024

The lift was out of action

A good nice seaside hotel

Stayed in March 2024

Shame the Nespresso machine in the room didn't work but a very comfortable, quiet and warm room.

Excellent location, facilities, room and lovely breakfast too.

Stayed in April 2024

We loved it here! Lovely staff, delicious breakfast, spacious room, comfy bed. We shall be back!

Stayed in April 2024

I have no negative feedback.

we stayed in room 8 which had a balcony and a sea view, the room was spacious and comfortable. The breakfast is very good we have stayed here before in a more basic room which was cheaper no balcony and smaller room but just as comfortable. We have only ever stayed one night.

Stayed in April 2024

The operation of the bath & shower needs improvement, extremely difficult to get either to work separately & difficult to run a bath without getting your hair wet from shower. The pillows could do with an upgrade.

The room & sea view were good, the room refreshments good, bed comfy, very nice breakfast.

Stayed in April 2024

Best vegan breakfast I've ever had in my life

Stayed in April 2024

Amazing breakfast. Lovely room. Great for us and our dog. Excellent evening meal and cocktails. A really relaxed treat.

Stayed in April 2024

Nothing, all good

Location was great, staff really friendly

Stayed in April 2024

Position of TV in bedroom

Breakfast was excellent, dinner in evening was good, bar friendly and comfortable

Stayed in April 2024

Nothing

Location, friendly and helpful staff.

Stayed in April 2024

Nothing. Our experience surpassed our expectations.

The hotel is in a great location with views over the sea and is within easy walking distance of the centre of Whitstable. Our superior double room was a good size and had everything we needed. The large double bed was very comfortable. The selection of teas and coffees in the room as well as the coffee machine were a bonus. The availability of a flask of fresh milk on request for the room was a welcome touch. We chose a room with a balcony and the views were amazing. The restaurant menu provided an imaginative choice for dinner and breakfast and the food was well presented and delicious. The restaurant staff were friendly and the service was excellent. All the staff we encountered from checking in at Reception and throughout our stay were approachable, friendly and helpful.

Stayed in April 2024