4 Grand Parade, Eastbourne, BN21 3EH, United Kingdom
#19 of 35 hotels in Eastbourne
Guests' ChoiceBased on 1001 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
9.1
Facilities
7.4
Staff
8.6
Value for money
7.4
Free WiFi
8.7
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End of dialog contentReviewed: 19 May 2024
Kasey
United KingdomStaff were not very attentive and the cooked breakfast was underwhelming.
Great location with a beautiful view of the sea and pier. Room was clean with a very very comfortable bed and considering the hotel is on a main road we did not get woken by any traffic. We were also able to leave our luggage at reception in the morning until we came back later to check in.
Stayed in May 2024
Reviewed: 18 May 2024
Devon
AustraliaThe walls could do with a good clean
Great location, nice for a short stay by the beach
Stayed in May 2024
Reviewed: 16 May 2024
Kate
United KingdomBreakfast not included in the price Room was very warm
Easy to locate and central
Stayed in May 2024
Reviewed: 16 May 2024
Charlie
United KingdomBathroom needs a lick of paint but for the price I wasn't expecting immaculate presentation.
Stayed in May 2024
Reviewed: 13 May 2024
Caleb
United KingdomThe only issue was the shower had a small leak in shower hose meaning the water pressure for shower wasn’t very strong
Looks like it’s been done up a bit.. small room was really compact but nicely so.
Stayed in May 2024
Reviewed: 12 May 2024
Jacqui
United KingdomBreakfast
View and room facilities
Stayed in May 2024
Reviewed: 9 May 2024
Khaled
United KingdomThe walls are very thin as you could hear the other people in the rooms close to you but that's not a problem.
Very close to the beach and the staff were very helpful.
Stayed in May 2024
Reviewed: 23 April 2024
Peter
United KingdomThe bed was very soft but ok.
Great location on the front, close to restaurants. Great view from the sea view room. Parking was ok, picked up the permits on arrival and managed to get spaces close enough to hotel.
Stayed in April 2024
Reviewed: 21 April 2024
Neville
United KingdomIt's an old building so the plumbing grumbles a lot and hot water took an age to come through.
Central location opposite the pier, very comfortable and excellent breakfast.
Stayed in April 2024
Reviewed: 17 April 2024
Susan
United KingdomNo mixer drinks
Stayed in April 2024
Reviewed: 14 April 2024
Vicky
United KingdomGreat location opposite the pier. Really clean and comfortable rooms. We all enjoyed the breakfast and had more than enough to eat.
Stayed in April 2024
Reviewed: 12 April 2024
Eiliyah
United KingdomCooked breakfast needs improvement. Dripping sink tap in the bathroom.
Location was great, and access to the beach being easily accessible.
Stayed in April 2024
Reviewed: 12 April 2024
Rebecca
United KingdomTv was difficult to work out. But it did not change our stay, we had a lovely time.
Beds were very comfortable, decent sized room. Lovely view.
Stayed in April 2024
Reviewed: 7 April 2024
Laura
United KingdomThe televisions aren’t tuned into anything g so you have to try & install an app to watch anything which was a total nightmare. The single room had no wardrobe or anywhere to hang clothes
Location was fabulous right in front of the pier, staff friendly & rooms clean
Stayed in April 2024
Reviewed: 5 April 2024
Gill
United KingdomBar was very poorly stocked with basic drinks No ice or water or liqueurs Staff friendly.
Location
Stayed in April 2024
Reviewed: 16 February 2024
Maryon
United Kingdomunfortunately they forgot about my order so waited 30 minutes and none of the waiting staff even asked me why I was just sat there until they were closing up and the chef asked. It was advertised with the Irish bar attached-this was not open. I thought it would be good as solo traveller to have entertainment on site especially as New Years Eve-very disappointing
Location couldn't be better, view directly to the pier and sea from window. Breakfast very tasty when I got it.
Stayed in January 2024
Reviewed: 1 January 2024
Marie
United KingdomPoor level of cleanliness Shower not fixed properly
Location
Stayed in January 2024
Reviewed: 31 December 2023
Pauline
United KingdomThe toilet brush up high near sink. Not nice strong smell.
The staff were lovley . Breakfast was very nice. And would definatly go back.
Stayed in December 2023
Reviewed: 18 December 2023
Dean
United KingdomRoom a little tired, quotes lot of noise from other rooms, lack of places to hang clothes.
Lovely staff, great location and good value.
Stayed in December 2023
Reviewed: 17 December 2023
Sophie
United KingdomI asked the receptionist if they could please turn the heating down in our room as it was overly warm ( I couldn't find a way to turn it down myself), she did advise that we could do this ourselves at the bottom of the radiators but we could not find a dial or knob to change the setting; it looked like the standard dial/knob had been removed and the metal was too hot to try and change by hand.
The staff were very friendly and incredibly helpful. Our room had a beautiful sea view and had a very short walk into town centre. Breakfast was lovely and very filling.
Stayed in December 2023
Reviewed: 16 December 2023
Randy
United KingdomI felt like I was going to fall out the bed at times, the mattress needs changing I think.
I liked the fact that I had a sea view... Hotel quiet clean and tidy.
Stayed in December 2023
Reviewed: 14 December 2023
Joanne
United KingdomNo parking at all. Breakfast was nice but only luke warm.
Location was excellent and room was large with a fridge & hospitality tray.
Stayed in December 2023
Reviewed: 11 December 2023
Mark
United KingdomNothing
The hotel is in a great location, our room was really nice, the staff were really helpful & great breakfast.
Stayed in December 2023
Reviewed: 4 December 2023
Alisha
United KingdomRooms were a bit small for the price.
Staff were nice. Nice decor.
Stayed in December 2023
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