Station Road, Hook, RG27 9HS, United Kingdom
#7 of 10 hotels in Hook
Guests' ChoiceBased on 943 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.7
Facilities
7.8
Staff
8.8
Value for money
8.2
Free WiFi
7.3
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End of dialog contentReviewed: 30 April 2024
Antony
United KingdomThe baths showers need updating being older difficult getting out of the bath showers not easy to use
Did. Not breakfast
Stayed in April 2024
Reviewed: 29 April 2024
David
United KingdomThe walls were very thin, other hotel guests were particularly noisy nearby and woke me several times.
Very good breakfast, evening meals good and friendly staff all round, great price.
Stayed in April 2024
Reviewed: 24 April 2024
Folake
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 20 April 2024
Richard
United KingdomThe room was very small and the furniture dated. The bathroom has a shower over a bath, which for someone with mobility difficulties is a problem, there are no disabled rooms at the hotel.
The price was low and the room reflected that. My room was on the fourth floor, and I had many stairs to climb to get there and I am recovering from hip surgery, however, the staff in reception have moved me to the ground floor for my next visit.
Stayed in April 2024
Reviewed: 16 April 2024
Peter
United KingdomHotel and rooms looking a little tired in need of some modernisation but far superior to some Travelodge / Days Inn etc Bathroom equipment is very good shower has plenty of power but the bathroom itself needs updating.
Staff extremely helpful. Location ideal easy access to London. Comfortable room. I did not eat at the Raven but from what I saw when having a drink the food looked very nice. I think the Raven does meet expectations
Stayed in April 2024
Reviewed: 14 April 2024
Ling
United KingdomVery friendly staff!
Stayed in April 2024
Reviewed: 11 April 2024
Richard
United KingdomCold water tap was not cold, but warm
Stayed in April 2024
Reviewed: 11 April 2024
Gary
United KingdomNothing
Clean room comfy bed
Stayed in April 2024
Reviewed: 11 April 2024
Karl
United KingdomRooms, bar and restaurant
Stayed in April 2024
Reviewed: 31 March 2024
Laura
United KingdomMore staffing at breakfast
Approachable helpful staff
Stayed in March 2024
Reviewed: 25 March 2024
Avril
United KingdomBreakfast a bit hit and miss. Had to ask for orange juice and coffee as containers were empty. No fresh fruit left other some oranges and manky bananas. Butter was used up. All before 900am
Good location. Free parking
Stayed in March 2024
Reviewed: 23 March 2024
David
United KingdomFood a bit expensive for what it is
Good breakfast Friendly staff
Stayed in March 2024
Reviewed: 9 March 2024
Bex
United KingdomGreat place to stay location wise, friendly staff, comfy room! Plus a great local pub feel to it. Would stay again:)
Stayed in March 2024
Reviewed: 9 March 2024
Leslie
United KingdomBar prices
Good location for what we needed
Stayed in March 2024
Reviewed: 1 March 2024
Brisco
United Kingdompoor Communiction between staff meant, waiting in the hotel reception despite be assured that a members of staff would be down shortly, before some one accidentally came across me sitting in the reception area to get me booked in.
Though a busy pub, noise was not an issue as with other venues i have been too. The bar was a relaxing experiance with a good people who though an outsider was most welcoming to all. After having such an sound sleep wasn't able to try the restaurant for Breakfast but as it was pay on demand it wasnt a waste.
Stayed in March 2024
Reviewed: 27 February 2024
Paula
United KingdomNA
rooms comfortable and good food
Stayed in January 2024
Reviewed: 7 January 2024
Frances
United KingdomComfortable warm rooms, helpful friendly staff in the hotel and the pub/restaurant and the lamb shank was wonderful. All meals were good value and very nice.
Stayed in December 2023
Reviewed: 3 January 2024
Eileen
United KingdomNothing
Breakfast was superb. Bed was excellent for a single person but was used to sleeping in a kingsize bed so was a bit wary.
Stayed in December 2023
Reviewed: 27 December 2023
Mary
United KingdomBar are needs some love toilets would benefit from being cleaned more often
Breakfast and all food excellent. The restaurant bar area would benefit from refurb although the people and food was excellent
Stayed in December 2023
Reviewed: 25 December 2023
Graham
United KingdomThe building is a little worn but don't let that put you off. Our room was clean, well maintained, well stocked and the staff were helpful and courteous. A nice stay. We'd go back without a second thought.
Stayed in December 2023
Reviewed: 25 December 2023
Lesley
United KingdomRooms need a coat of paint
Staff were brillliant
Stayed in December 2023
Reviewed: 18 December 2023
Joanna
United KingdomTook ages for the shower to get hot water running through it and the breakfast wasn’t very hot.
Convenient, rooms clean
Stayed in December 2023
Reviewed: 8 December 2023
Rob
United KingdomOther guests running up and down/shouting in the hallway at 11 at night. A regular occurrence.
Management of the Raven was very good/professional/helpful
Stayed in December 2023
Reviewed: 7 December 2023
Robert
United Kingdomn/a
All was welcomed, went to have breakfast at 09:50 and was met with a smiling face, great stuff
Stayed in December 2023
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