Reviews of Roebuck by Greene King Inns 3 stars
Wych Cross, Ashdown Forest, Forest Row, RH18 5JL, United Kingdom
#3 of 6 hotels in Forest Row
Guests' ChoiceReview score
Based on 1606 hotel reviews
7.2Score breakdown
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Cleanliness
7.5
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Comfort
7.7
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Location
8.3
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Facilities
7.2
-
Staff
8.6
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Value for money
7.8
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Free WiFi
6.1
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Reviewed: 29 May 2024
David
United Kingdom14 reviews6.0“Comfortable but won’t bevrusjing back”- • Business trip
- • People with friends
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Property looked tired and dated especially the rooms
Location was good for work purposes
Stayed in May 2024
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Reviewed: 28 May 2024
Caroline
United Kingdom4 reviews7.0“Great food, great staff, the bedrooms need revampin.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
The staff were very good, in fact very good indeed! The food is also very good indeed!
The hotel is a typical English hotel in terms of deco. A bit dated, but I find that quite "quaint" rather than shabby. Mind you the carpet in our bedroom I would call shabby! Maybe not as clean as it could be, but that said the bed had nice white clean crisp sheets and there were nice white fluffy towels in the bathroom. In fact the bed was super comfortable. Be warned the walls and thin and our adjoining room on the both nights of our stay came in late, and made a lot of noise that woke me up! Not the hotels fault, but the sound proofing is just not there.
Stayed in May 2024
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Reviewed: 28 May 2024
Steve
United Kingdom12 reviews1 helpful vote8.0“Great views shame they don't reply to voice mail messages though”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The only thing that let it down was the staff naking no effort either from the front of house team or managers to have the simple courtesy to reply to a voicemail message I left them on Saturday afternoon. Not really what I would have expected from a Greene King hotel unit. Worst as I know what their brand standards are too.
Even though it is located on a main road. There is very little traffic noise, this Greene King pub - hotel has plenty of outside seating areas and a nice garden to.
Stayed in May 2024
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Reviewed: 27 May 2024
Alessandro
United Kingdom42 reviews1 helpful vote8.0“Nice stay”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Room a bit outdated, especially the carpet would need changing
Nice building in a convenient location. Staff were very nice.
Stayed in May 2024
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Reviewed: 27 May 2024
Linda
United Kingdom4 reviews6.0“Good location”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The room, carpet very badly stained, bathroom door couldn't lock or shut properly handle is nearly off. Stains on walls in room
The location was brilliant, and the staff was very friendly and helpful
Stayed in May 2024
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Reviewed: 19 May 2024
Robert
United Kingdom9 reviews8.0“Very comfortable stay at a traditional English hostelry where the staff were friendly and helpful.”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Hair dryer was not available, or readily visible. The curtains were not quite long enough to keep out the bright morning sunshine. That is about all I can think of.
I did not have breakfast, as I was playing in a golf day with breakfast included.
Stayed in May 2024
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Reviewed: 17 May 2024
Geoffrey
United Kingdom3 reviews7.0“Excellent, welcoming and helpful”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
No negatives
Very good
Stayed in May 2024
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Reviewed: 16 May 2024
Annette
United Kingdom1 review8.0“Excellent value, clean and great staff”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Property decor was quite dated and tired, could be an amazing venue with a refurb
Staff were amazing, helpful and friendly
Stayed in May 2024
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Reviewed: 9 May 2024
Asa
United Kingdom2 reviews6.0“Friendly staff, hotel rooms could do with updating”- • Leisure trip
- • People with friends
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
We weren't told upon arrival that the gas in the kitchen wasn't working - it was only when we went to the bar after checking in that the very friendly bar staff informed us, but weren't sure which items from the evening menu wouldn't be available. We enquired if we'd be allowed to bring back a takeaway to our room seeing as the kitchen wasn't fully functioning but again, the staff weren't sure. In the end we did had an evening meal at the Roebuck which was very good. The breakfast however was just average. The room was comfy enough, if a little dated, and could have done with more plug sockets.
Friendly staff, the evening food that was available was tasty and the service was excellent. The vibe was relaxed and comfortable.
Stayed in April 2024
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Reviewed: 8 May 2024
Jill
United States3 reviews8.0“Staff very friendly!”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Needs some updating. Carpets are worn and paint is old.
Location and friendly staff.
Stayed in May 2024
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Reviewed: 2 May 2024
David
France6 reviews6.0“Adequate”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Moths in the carpets.
Location. Breakfast. Staff.
Stayed in April 2024
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Reviewed: 2 May 2024
Chris
United Kingdom2 reviews8.0“If we ever went that way again, we would stay there”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The staff were excellent
Stayed in May 2024
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Reviewed: 2 May 2024
John
United Kingdom5 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Bedroom carpet and deco was poor
We only stayed overnight prior to going to Gatwick. Bedroom furniture was nice. Room was quiet.
Stayed in May 2024
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Reviewed: 23 April 2024
Maria
United Kingdom38 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The plumbing was quite noisy and pillows a bit too hard.
Lovely place to stay in the middle of Ashdown Forest - great location to explore the area. Friendly and efficient staff. Good choice on the menu including vegetarian dishes.
Stayed in April 2024
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Reviewed: 14 April 2024
Patricia
United Kingdom1 review6.0“The staff were pleasant and helpful. The stay was convenient and generally satisfactory.”- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
State of the bedroom carpets - they are very worn and in need of replacement. Wrinkles could be a trip hazard for elderly guests. The cloth part of the headboard has clothes moths - needs spraying or replacing (room 206).
Convenient location
Stayed in April 2024
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Reviewed: 11 April 2024
Tracey
United Kingdom5 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Needs a little updating in some places. Carpet in the restaurant and bathrooms a little tired.
Restaurant staff (Andrea) was lovely.
Stayed in April 2024
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Reviewed: 10 April 2024
Valerie
United Kingdom2 reviews8.0“Great place”- • Leisure trip
- • Group
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Great place great staff
Great place could do with a little upgrade like carpets in rooms need replacing , shower screen instead of curtain , beds are so comfortable , staff are great more helpful & happier than those at Ashdown Park hotel & country club down the road where we went for the wedding during our stay at roebuck ,
Stayed in March 2024
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Reviewed: 7 April 2024
Clara
United Kingdom8 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Lovely little pub, great position for weekend event.
Stayed in April 2024
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Reviewed: 28 March 2024
Richard
United Kingdom6 reviews8.0“as expected”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
noise
everything
Stayed in March 2024
-
Reviewed: 26 March 2024
Sally
Australia13 reviews2 helpful votes7.0“Great food, lovely staff. Tired old rooms but clean & comfy.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The rooms are really in need of an update as are the carpets in hallways. The stairs down to our room weren’t the best - didn’t know about stairs.
The food in the restaurant was excellent and the breakfast was terrific. The staff were all lovely and the location was perfect for us.
Stayed in March 2024
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Reviewed: 24 March 2024
Matthew
United Kingdom6 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Rooms are in major need of renovation. There needs to be some investment.
Good location and friendly staff.
Stayed in March 2024
-
Reviewed: 18 March 2024
Julia
United Kingdom1 review8.0“Had a lovely stay , the food was very nice but the staff made our stay very enjoyable.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Could do with a bit smartening up. Thought the property was a bit “tired”
Very friendly , helpful and efficient staff
Stayed in March 2024
-
Reviewed: 7 March 2024
Andrew
United Kingdom24 reviews8.0“Excellent”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
N/A
Really handy for work, great location and really friendly and helpful staff
Stayed in March 2024
-
Reviewed: 4 March 2024
Priscilla
United Kingdom1 review8.0“On the whole fine”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
Supper stops too early and so does breakfast
All fine
Stayed in February 2024
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