The room was a little tired. Wallpaper had tears and rips in it, carpet had seen better days, paint peeling off skirting boards, very old pipe work and fittings in bathroom.. very creaky floors.. woken up at 1am by people in room above walking around . But it’s an old building so some of this is to be expected. Having said all this, we would definitely stay here again.

The location is absolutely perfect. Very central yet amazing views over the countryside. Great having a bar & restaurant on site.. we ate in the first night as the weather was terrible. Nice to be able to just go downstairs for a meal & a drink. The food was very good & staff friendly.

Stayed in February 2024

No complaints at all.

We booked a superior room because we stayed in one last time we were there. The view was wonderful. The room was spacious and very clean. The staff were very friendly and polite, especially Carol, our waitress at breakfast, she was very helpful and friendly. We love it there !

Stayed in February 2024

Could not fault our stay

Breakfast was fantastic well cooked 😁

Stayed in January 2024

The room had a lot of cobwebs

Very good break fast

Stayed in February 2024

Nothing

Location,food, comfort and very accommodating staff who were so pleasant.

Stayed in January 2024

Only eating-in option for the evening meal is the bar, which was VERY full and noisy. Meal was so-so. The hotel is quite old so sound proofing not as good as more modern hotels (the guy above us sounded like an elephant when he walked and snored like a hippo. Neither of which are conducive to a good night's sleep).

Great room, fantastic views, bed a bit hard but comfy, staff at breakfast were unbelievably helpful

Stayed in January 2024

Decor in good condition but could do with a little updating. It’s an old building so floorboards creek a little.

Great location. All staff very friendly and helpful. Good sized room. Lovely breakfast. Good evening menu.

Stayed in January 2024

Too many stairs!!

Room with a view! 😀 Friendly staff

Stayed in January 2024

Looks a little run down time to paint and re carpet me thinks!

Staff were extremely friendly, helpful and professional. Food in the bar was fabulous. Good size bed room warm and very clean. Good parking too.

Stayed in January 2024

Tiny little carpark excessive bar prices and little bar in the function room wich was tiny and boiling hot

The location the food the friendly staff abd the very comfortable bed and stunning location and a great breakfast with lovely coffee

Stayed in December 2023

Felt the evening meal was not as good as it could have been, steaks were not the best & the bar could have had more options on spirits especially whiskies..

Location, staff, cleanliness, comfortable beds & rooms have plenty of space! The bar area is nice with open fires & the hotel has lovely views from the front rooms & outdoor areas & the breakfasts were great!

Stayed in January 2024

Nothing not to like here. Great place

Smashing place, really clean. We had room 40 which overlooks the river, and has a balcony. Staff are fantastic. Really friendly & helpful Will definately return

Stayed in January 2024

Good value for money

Location

Stayed in January 2024

Did not take breakfast as I only eat porridge in morning and that was not on menu

Stayed in January 2024

The bathroom could have been larger and the shower had low water pressure

Excellent hotel ideally located close to town centre and restaurants. We had a very spacious room with wonderful views across the Wye valley. Breakfast was excellent on the one morning we had it with staff very attentive. Overall a great old traditional hotel at a great price. We recommend No.3 Restaurant and Avalino to eat - both within 10 minutes walk

Stayed in January 2024

There was nothing not to like. Nothing to critique. Nothing to highlight.

Exceptionally friendly team, incredibly helpful, excellent. Carol on Monday breakfast was like a ray of walking sunshine and made the day seem brighter.

Stayed in January 2024

The Wi-Fi connection was VERY poor. It kept dropping so couldn’t even complete log in!!

Stayed in January 2024

No guest lounge to relax, maybe read a book gor a hour or so, all areas in hotel had tables laid for drink and dood

Location great view from room with balcony

Stayed in January 2024

The property looked a little tired in places and in need of TLC. Picture on booking.com was very different to room we stayed in which was a lot smaller.

The staff were very warm and welcoming Booking in and out was very efficient Breakfast was nice

Stayed in January 2024

Floorboards were creaky

The room was spacious and easy to get to.

Stayed in January 2024

The room could do with a little bit of tlc upholstery on chair was very worn.

Good location n views

Stayed in January 2024

Floor and windows could have been a bit cleaner in bedroom

Very helpful and friendly staff

Stayed in December 2023

bit dated & room had a few cobwebs

location

Stayed in December 2023

Nothing

The room was a good size with a large comfortable bed, and a new ensuite bathroom. The area is really nice and from the hotel it is only a short walk down to the river. The check-in / check-out was smooth and the food menu looked ok, but I chose to eat at a nearby Italian restaurant. There was ample off-street parking at the time of my stay.

Stayed in October 2023

The decor is slightly outdated but in keeping with that overall look and feel. Outdated bathroom suite and creaking floorboards.

Location. Facilities, Parking, Welcoming staff.

Stayed in December 2023