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Reviews of The Royal Highland Hotel 3 stars

Station Square, 18 Academy Street, Inverness, IV1 1LG, United Kingdom

#38 of 49 hotels in Inverness

Guests' Choice

Review score

Based on 4908 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.3

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 29 April 2024

    6.0
    Good location and atmosphere/decor but annoyed by lack of room cleaning and poor restaurant
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    - Poor communication – not told we could pay extra for cooked breakfast by reception or when we walked into breakfast room, so we missed it - Poor communication – rooms not serviced, although we didn’t put out ‘do not disturb’ signs – told we should’ve used ‘please clean my room’ but this wasn’t advised on check in (got an apology) – in my experience it’s usual to ‘opt out’, not have to ‘opt in’ to room cleaning! Disappointing considering the high price paid. - Poor communication – told hotel was full when we wanted to stay extra night, when in fact (we saw later) there were rooms available on booking.com – they should’ve given correct info or advised we could’ve tried the website. - Very disappointing restaurant – expensive, poor service even though quiet, staff unattentive, had to ask for everything twice, poor food, particularly dreadful stroganoff with chewy meat.

    - Brilliant location right next to train station - Nice lobby/lounge and breakfast room - Nice traditional and comfortable rooms - Able to leave luggage in luggage room before checking in - Kettle in room

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Well set up & friendly
    • Leisure trip
    • Group
    • Cozy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit tired decoration. Shower needs to be updated.

    Great location. Very grand entrance hall & staff very helpful.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Great location and decor.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was very basic.

    The location was excellent, loved the decor. Restaurant was very good.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Loved it!
    • Leisure trip
    • Group
    • Special Offer 2 nights with 1 dinner for 2
    • Stayed 3 nights
    • Submitted via mobile

    Rooms a bit dated but still very comfortable Stayed in 3 different hotels, others more modern but this may have been my favorite

    Breakfast was very adequate Complimentary cocktail and 2 course dinner were unexpected but a real plus

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Soooo convenient with an outstanding restaurant attached!!
    • Leisure trip
    • Group
    • Special Offer 2 nights with 1 dinner for 2
    • Stayed 2 nights

    Breakfast needed more protein options and better coffee

    The dinner (included) at the restaurant was outstanding!!!!! Also literally "attached" to the Inverness train station but ZERO train noises!!!

    Stayed in April 2024

  • Reviewed: 26 April 2024

    6.0
    Overpriced old fashioned hotel
    • Leisure trip
    • Couple
    • Cozy Double or Twin Room
    • Stayed 1 night

    Our room was small for the cost and looked out onto a service area with rubbish bins. The self service buffet breakfast had a huge range but very few healthy options. The room was very expensive for the low standard.

    Right next door to the train station and very close to the centre of Inverness.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Special Offer 2 nights with 1 dinner for 2
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is below average, staff seems a bit new and a bit lost. Noisy room. Uncomfortable and squeaky bed. No toilet brush.

    Excellent location, nice dinner.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Perfect central location
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Perfect location right in the centre. Lovley room that was bigger than I had expected. Good reception staff. Extremely limited on site parking and it's a bit tight! Breakfast OK but a bit limited. Would stay again.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Handy for public transport
    • Leisure trip
    • Solo traveller
    • Cozy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Only small thing...the shower was just an overhead one, no hand held part.

    Great Location and comfy bed.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    6.0
    Great location
    • Leisure trip
    • Couple
    • Cozy Double or Twin Room
    • Stayed 3 nights

    Location was good

    Stayed in March 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very limited parking. I selected the hotel for its free parking but there are only 8 spaces which were full, so we ended up in a multi storey about 10 minutes walk away, which was inconvenient to say the least. This hotel should not come up on a search filtered for parking.

    Good central location, beautiful old building.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Special Offer 2 nights with 1 dinner for 2
    • Stayed 3 nights
    • Submitted via mobile

    Dated and needs a bit of attention

    Excellent location

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Special Offer 2 nights with 1 dinner for 2
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately our smoke alarm blared at 1:45 am for a reason we couldn't figure out. It only lasted about 10 seconds, just enough for us to get up and turn on the light, but I had a hard time falling asleep after that. The heat and hot water was also unreliable, had to mess with it a bit to actually get some heat.

    The building was beautiful, the staff very sweet and helpful, the room cozy, and in a great location for our travel goals!

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • Cozy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not included in the price

    Location

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Really poor breakfast.

    Location second to none.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower was small

    The property was clean and accessible

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • Special Offer 2 nights with 1 dinner for 2
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom could do with being refreshed and the limited parking is little annoying.

    Liked the period feature staircase and large room size. The dinner and cocktails made it excellent value for money.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    6.0
    Cleanliness was not the best and mould in the bathroom. Single glazed windows were very drafty
    • Leisure trip
    • Couple
    • Special Offer 2 nights with 1 dinner for 2
    • Stayed 2 nights
    • Submitted via mobile

    Mould in the bathroom and shower was very poor

    Food in ask was amazing

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Classy and understated.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All great

    Lovely old building beautifully maintained. Gorgeous lounge area for residents. A perfect base to see Inverness (right beside the train station!). Generous buffet style continental breakfast, nice staff, classy surroundings. Victorian style luxury.

    Stayed in March 2024

  • Reviewed: 14 April 2024

    8.0
    Elegant hotel steps outside the train station.
    • Leisure trip
    • Group
    • Cozy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was too warm.

    Well located, elegant hotel. Breakfast was great and lovely to have it included.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Enjoyed Inverness
    • Leisure trip
    • Family with young children
    • Special Offer 2 nights with 1 dinner for 2
    • Stayed 2 nights
    • Submitted via mobile

    Prices of the alcoholic drinks..thought they were a little 2 expensive

    Breakfast was fine.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    I had an amazing stay in the Royal Highland Hotel
    • Leisure trip
    • Solo traveller
    • Cozy Single Room
    • Stayed 9 nights
    • Submitted via mobile

    Exceptionally nice and polite personnel.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    6.0
    Ok, if no high axpectations
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Elevator did not work, breakfast was ok, not friendly staff, good locaties, freelance parking

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Special Offer 2 nights with 1 dinner for 2
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast lacked a bit of warm food.

    The location was the best. Very friendly and professional staff.

    Stayed in April 2024

Showing 1 – 25

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