Nothing

Everything

Stayed in May 2024

More detail given about the cinema and restaurant. Problem with parking - entrance to Waverley station closed, hotel staff unaware and had to pay for a separate car park at St James with no reimbursement for parking.

Fantastic location and really comfortable bed and pillows - best nights sleep for ages!

Stayed in May 2024

While the staff were pleasant, the breakfast was a little disappointing.

Location is excellent

Stayed in May 2024

Nothing

Exceptional

Stayed in May 2024

The food on the warm section of the buffet was not as warm as I'd like.

The location was perfect. The staff were all warm and friendly. There was a good selection of options to choose for breakfast from the menu and also the buffet.

Stayed in April 2024

Entrance to the hotel is a bit confusing and no staff was available to help to get luggage inside. No entrance pullout or place to park so we double parked near the the market street entrance. Door is tiny, heavy and does not stay open. No porter or staff to help move bags or even hold door open so we had to basically move one bag at a time from the street to the ground floor lobby struggling with the door with each of our bags. This was last stop of 2 week trip and returned rental car after check in so we had all out bags. Pack light and this shouldn't be an issue!

Room was phenomenal. I think they must have upgraded us as we had a corner room overlooking the train station and beautiful park and city. Great space, full sized shower, luxury bathroom.

Stayed in April 2024

The hotel itself had construction going on all around it which I know is a temporary inconvenience.

We loved our room awhich I understand was recently updated. Very comfortable beds and complimentary tea service. The location was great for exploring Edinburgh.

Stayed in April 2024

Friendly and helpful Staff! The stunning architecture! Cleanliness and comfortable! Location!

Stayed in May 2024

Lovely stay in this hotel. Excellent service. Buffet breakfast had a vast array of food to choose from. Great location. Room was glam with a very comfortable bed.

Stayed in May 2024

No wifi in our room. Get it all thru hotel, walk in our room no connection.

Easy to get to hotel from train station using their Market st exit, cross street, go to your left keep going kinda around the side of building till u see big flower boxes on both sides of entrance, go thru doors to lift. 4 th floor reception. Perfect

Stayed in May 2024

We found something belonging to a previous guest behind the curtains, making us wonder how carefully housekeepers clean the corners. Breakfast buffet was limited and did not meet high expectations set by the rest of the facilities.

Huge room with lots of character, a view, and space to socialize at an unbeatable price for the location next to the train station and the Royal Mile. We wanted to stay all day in the room! Staff were helpful and friendly.

Stayed in April 2024

Bad view of alley

Stayed in May 2024

Felt there could have been a shelf in bathroom. Other than that everything was perfect.

Location was perfect as we were travelling by train. Liked the whole experience.

Stayed in May 2024

Wished we had found out sooner about the entrance across the road from the train station.

Beautiful hotel in a fantastic location. Breakfast was great with a wide selection of food and beverages. Large, comfortable room with lovely brick wall feature. Loved our stay celebrating our wedding anniversary.

Stayed in April 2024

Nothing

Excellent location, large comfortable room and very friendly and helpful staff

Stayed in April 2024

It’s huge!

Great staff!

Stayed in April 2024

The lifts are Creaky

Location is perfect

Stayed in March 2024

The smell in the bathroom in the room.

Very cool place, super to have many entrance. With cinema & co

Stayed in April 2024

N/A

Location was perfect, very central. We were very pleased with our bedrooms, each room had a turret with spectacular views over the city.

Stayed in April 2024

Slow lift

Great breakfast

Stayed in April 2024

The bar closed at midnight

Very comfortable very clean staff were brilliant Beautiful building the interior was fantastic

Stayed in April 2024

Literally nothing. Everything was amazing!

Everything! Spotless hotel with super friendly staff, who can't do enough for you. Our Feature Room was simply stunning and massive with an upstairs bathroom! Great for location, only a short walk from Princess Street and great for the Royal Mile too!

Stayed in March 2024

The hotel's location is superb, conveniently situated directly opposite the train station. This makes it ideal for travelers looking to catch a train to London or anywhere else. For those arriving in Edinburgh by plane, the hotel is just a short 3-minute walk from the Airlink100 bus stop. Regarding the amenities, the breakfast offered a delicious and varied selection, and we were pleased to find that the orange and apple juice were freshly squeezed. The room and bathroom were both comfortable and impeccably clean, contributing to a pleasant stay. Additionally, reading the daily historical Scotman newspaper provided an enjoyable touch to the experience.

Stayed in April 2024

The construction out front has been going on for years and can be a nuisance in some rooms. Breakfast could benefit from extra staff during peak hours.

Beautiful, comfortable, well equipped hotel in a fantastic location. Have stayed here before and would definitely stay again! Breakfast is wonderful.

Stayed in April 2024