46-46A Greengate Street, Stafford, ST16 2JA, United Kingdom
#7 of 32 hotels in Stafford
Guests' ChoiceBased on 1535 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.3
Facilities
8.9
Staff
9.3
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 2 May 2024
Marcia
United StatesN/A
Comfortable and very spacious room. Lovely bed and bathroom. In the main area, lots of cozy areas to relax in and outdoor area also. Always look forward to staying here.
Stayed in May 2024
Reviewed: 28 April 2024
Nina
United KingdomShower head was way too small!
Perfect location. Room was spacious. Bed very comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Leigh
United KingdomI didn’t like the coffee but more a preference than a negative
Lovely hotel, staff very welcoming and a great breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Wilfried
NetherlandsLocated right in the enter of Stafford, our hotel room was amazingly quiet. Our room was brilliant and the fourposter was by far the best bed we ever slept in. Bathroom facilities were superb. They even provided a rubber duck to play with. Breakfast was lovely. In all we had a lovely stay.
Stayed in April 2024
Reviewed: 26 April 2024
Frank
IrelandRoom 206 uneven floor. No problem and I have a balance difficulty!
Full breakfast wonderful. Evening dinner great.
Stayed in April 2024
Reviewed: 26 April 2024
Adrian
United KingdomThe restaurant. I ordered roast beef pink. It was pink but had been under a heat lamp and was dried to leather. I would have complained but those sitting either side of me also ordered it and I didn’t want my complaint to spoil it for them. The rest of the meal was good but the floor under my table was dirty and when I arrived most of the tables had not been cleared. Breakfast is generally good but the bacon had been under a heat lamp,the poached eggs were rock hard and the mushroom was stone cold. Come on Swann you can do better than this. Small things that ruin everything.
It’s been there forever. It’s location is good and its staff are in the main wonderful
Stayed in April 2024
Reviewed: 24 April 2024
Andrea
ItalyIncredible staff!
Stayed in April 2024
Reviewed: 23 April 2024
David
Spainmore plugs in the bedroom would have been good, and didn't like coffee bags
beautiful building, excellent staff
Stayed in April 2024
Reviewed: 19 April 2024
Patricia
United Kingdomshort-staffed in the restaurant (evening), long wait for meal. However, the meal was good and the staff were friendly (they were rushed off their feet)
central location, breakfast and evening meal were very good
Stayed in April 2024
Reviewed: 14 April 2024
James
SpainBreakfast
Stayed in April 2024
Reviewed: 13 April 2024
Daphne
NetherlandsRooms are a bit noisy
Great atmosphere
Stayed in April 2024
Reviewed: 12 April 2024
Mary
United KingdomBreakfast was nice until I saw a hair on top of it and couldn't ear anymore. A replacement was offered but I didn't feel I could eat anymore.
Very comfortable bed. Dinner was lovely . Staff welcoming.
Stayed in April 2024
Reviewed: 7 April 2024
Linda
United KingdomToo hot in room with n8 air con or fan
Decorated nicely Service Food
Stayed in April 2024
Reviewed: 3 April 2024
Karen
United KingdomShower was in the bathtub, but they did provide a rubber mat to prevent slips.
Super clean and comfortable. Friendly, helpful staff. Restaurant food was very good.
Stayed in March 2024
Reviewed: 2 April 2024
Michael
United KingdomFood could have been better. Obviously they don't cook much, most is bought in
Historic coaching Inn right on the High Street.
Stayed in April 2024
Reviewed: 1 April 2024
Pamela
United KingdomMeal Sunday night not good , especially for a Sunday roast , very disappointed
Love the position of the hotel , staff excellent, hotel spotless , will be back
Stayed in April 2024
Reviewed: 1 April 2024
Margaret
United KingdomNothing
Loved the room , bar restaurant lovely.
Stayed in March 2024
Reviewed: 31 March 2024
Norman
United KingdomLoved the character of the property, the beams, wall of old suitcases, swan paintings. The staff were very friendly and both myself and dog were made to feel welcome.
Stayed in March 2024
Reviewed: 31 March 2024
Caroline
United KingdomNothing not to like.
Lots of space to relax and lovely room. Staff were friendly and attentive.
Stayed in March 2024
Reviewed: 26 March 2024
Martin
United KingdomIt’s tired. I appreciate that it must be difficult to make ends meet, but there was a sense of cost cutting - gadgets and furniture needing updating, small portions in the restaurant (half a slice of black pudding, and they ran out of beans for the breakfast serving). The location is as good as it gets in Stafford, but in modern Stafford the Swan is no longer in the beating heart of a thriving market town - not the hotel’s fault, but it changes the ambiance for the worse.
It’s an historic building with all the charm and sense of history that comes with that.
Stayed in March 2024
Reviewed: 26 March 2024
Joanie
United KingdomWonderful hotel, lovely decor thought-out and very comfy. The staff were very helpful and pleasant . Food excellent. Would definitely recommend...and look forward to returning !
Stayed in March 2024
Reviewed: 23 March 2024
Stuarts4830
United KingdomVery difficult to find even due to one way streets and restrictions on vehicles. The car park is behind the hotel and accessed from a different road to the address. This was further complicated by a large number of road works.
Friendly and efficient staff, good food, comfortable room and real ale in the bar. Interesting old building.
Stayed in March 2024
Reviewed: 23 March 2024
Andy
United KingdomView from room
Great rooms ,staff and breakfast
Stayed in March 2024
Reviewed: 22 March 2024
Deborah
United KingdomWish there was a hairdryer in the room, but everything else was perfect.
Breakfast was excellent, helpful friendly staff and lovely dining area
Stayed in March 2024
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