Very dated - rooms would benefit from a refurb.

Lovely staff and good food at the on-site pub.

Stayed in October 2023

The food was substantial but poor quality. It was fast food really and spoilt an otherwise nice stay.

The hotel was comfortable and provided all facilities. It was too far from town but there was plenty of parking.

Stayed in October 2023

Fire alarm tripped by staff at 2.30am, no apology given.

Water pressure was AMAZING!! Comfortable mattress. Ability to order from hungry horse pub to your room was a bonus. Walking distance to tesco and mcdonalds.

Stayed in October 2023

Bath room needs some repair Sink was blocked and toliet seat loose but was fixed when reported. Loo roll holder and shower gel holder not attached, Loose skirting

Friendly staff, lovely food and great location for Alton Towers

Stayed in October 2023

Good stay ,had dinner in evening and that was good too. Would have booked for 2nd night but they were fully booked.

Stayed in October 2023

The room is very dated. The corridors are very dated. The room amenities are very basic

The beds are comfy. It is nice to have an on site pub with access to the hotel without going outside. It was nice to have a late checkout

Stayed in October 2023

Rooms very much in need of attention we stayed in room 5, the bathroom floor felt like walking on a mattress as I believe had got very wet and I think was rotten, the door caught the floor as it had obvious swollen. Mould in bathroom and around windows.

Staff were lovely, food in restaurant was good.

Stayed in October 2023

The furniture in the room was very dark in colour and very shabby. Plastic skirting boards in the bathroom were separating from the wall. Bathroom clean but very dated. Couldn't get plug out of sink to empty it, so had to wash under bath tap next morning

Room was clean and the bed very comfortable. Food was great and good value for money ie. reasonably priced

Stayed in October 2023

Didn't like the spider we found sat on one of the beds as we first walked in the room. Also want a fan of how thin the walls were so you could here everyone else in the hotel

Parking was good and rooms were fairly good. Water in the shower was nice and warm and the water pressure was good too. Good location for a hotel when visiting Alton Towers

Stayed in October 2023

noise from other guests. restaurant was poor and very very noisy far too noisy

staff & room

Stayed in October 2023

Room dirty in places. Mattress dipping and sagging

Breakfast was good

Stayed in October 2023

Our room had black mould above the windows and they were also very thin.

Had a hungry horse attached to it was has really handy. Also close to the motorway.

Stayed in October 2023

Decor was a bit tired in places. No air-con in room. Some noise from room above, but was bearable.

Stayed here to be close to Alton Towers (about 20 min drive). Clean good-sized room with good facilities. The bed was very comfortable, and the shower was powerful and hot. Great breakfast included with lots of choice and fresh options. Restaurant is great and very reasonably priced with big portion sizes and you can download an app which allows you to order food and drinks to your room at no extra cost.

Stayed in September 2023

The place needs a serious update regarding the decor and bathrooms. The bathroom floor was coming away and exposing the dirt underneath and the tiles were cracked and outdated. This wasn’t the housekeeping teams fault, the room just needed a serious revamp, along with the corridors and entrance. The windows also need replacing.

Location was great for our Alton Towers trip. Very reasonable price with a good carpark. Having a restaurant and bar downstairs was great. The breakfast selection was amazing, the continental and full English was fresh and delicious. Great value for money. The staff were friendly and happy to help. Bed was very comfortable and the housekeepers already set out the sofa bed for us. Sheets were clean, and the shower was warm and very powerful.

Stayed in October 2023

Two tier breakfast, prices for residents different to non residents.

Good value, comfortable bed, useful location.

Stayed in October 2023

Some areas of the pub were dusty and in need of a wipe over. Hotel room was tired and dated. Hole in wall/tiles where the old toilet roll holder used to be located. Furniture was old and had chips in and drinks rings on wood. No hairdryer or complimentary biscuits alongside the tea/coffee making facilities. TV signal was jumpy and only one channel worked on the evening we arrived. Was completely fine the following morning though.

Staff at the pub connected to the hotel were very friendly and professional. Food was very nice and reasonably priced, and as you would expect from a Hungry Horse pub chain. Food was served until 10pm, which was great after we arrived later than expected following a day at the nearby Alton Towers. Breakfast was varied and delicious. Continental (help yourself) and hot options delivered to your table upon ordering. Catered for vegetarian too. Beds were very comfortable and we had a peaceful nights sleep.

Stayed in October 2023

Bed was very hard but that's personal choice Room was clean but windows were mouldy and lamps were all thick with dust

Breakfast was very good value for money

Stayed in October 2023

I ordered Salmon in the restaurant and it was really overcooked so I had to have them make it again the second attempt was better but still a bit dry. I feel as though it was microwaved which isn't the way to cook salmon. My husband had the Gammon which was excellent so if I stay again I will get that instead.

Room was very comfortable and clean and shower was excellent, provided with lovely plush towels too which was lovely. hotel was quiet you couldn't here people in the corridor so got a great nights sleep. Staff were pleasant. Would stay again.

Stayed in October 2023

A little tired here and there but it was cheap so I can’t complain . The noises from room above us was annoying as we could hear them thumping across the room all night .

Proximity to Alton towers . It was cheap .

Stayed in October 2023

Very tired looking rooms. In desperate need of an update/upgrade

Friendly staff. Location. Restaurant food attached to the property

Stayed in October 2023

Rooms are dated and cleanliness could be improved but would stay again for the price and location.

Great location for Alton Towers and excellent value for money.

Stayed in October 2023

The bed was uncomfortable. The window was / is in a bad state of repair

The food in the restaurant was good value

Stayed in October 2023

The hotel is very tired physically and is badly in need of an update.The continental breakfast offering was not that good.

The reception staff were excellent,in particular Linda on Saturday 30th September and Sunday 1st October, .They were extremely helpful in trying to find me a phone charger and printing off train tickets and maps.

Stayed in October 2023

Though well placed for the A50 it's a long hike from Blythe Bridge station with infrequent bus link. LOUD MUSIC in the bar/restaurant makes conversation difficult. To be honest, the place is showing its age and is probably overdue a makeover.

Lovely staff - couldn't be more helpful. Two nights booked separately ( due to rail strike ) seamlessly in the same room as if one booking. Though the menu wasn't vast, quality, quantity & price were excellent ( If the locals eat there it can't be too bad ! ).

Stayed in October 2023

Quite noisy. Rooms dated .

Good value for money for purpose of our stay . Free parking . Close to local facilities . Attached to restaurant ,again ideal for purposes of our stay .

Stayed in September 2023