noise from other guests. restaurant was poor and very very noisy far too noisy

staff & room

Stayed in October 2023

Room dirty in places. Mattress dipping and sagging

Breakfast was good

Stayed in October 2023

Our room had black mould above the windows and they were also very thin.

Had a hungry horse attached to it was has really handy. Also close to the motorway.

Stayed in October 2023

Decor was a bit tired in places. No air-con in room. Some noise from room above, but was bearable.

Stayed here to be close to Alton Towers (about 20 min drive). Clean good-sized room with good facilities. The bed was very comfortable, and the shower was powerful and hot. Great breakfast included with lots of choice and fresh options. Restaurant is great and very reasonably priced with big portion sizes and you can download an app which allows you to order food and drinks to your room at no extra cost.

Stayed in September 2023

The place needs a serious update regarding the decor and bathrooms. The bathroom floor was coming away and exposing the dirt underneath and the tiles were cracked and outdated. This wasn’t the housekeeping teams fault, the room just needed a serious revamp, along with the corridors and entrance. The windows also need replacing.

Location was great for our Alton Towers trip. Very reasonable price with a good carpark. Having a restaurant and bar downstairs was great. The breakfast selection was amazing, the continental and full English was fresh and delicious. Great value for money. The staff were friendly and happy to help. Bed was very comfortable and the housekeepers already set out the sofa bed for us. Sheets were clean, and the shower was warm and very powerful.

Stayed in October 2023

Two tier breakfast, prices for residents different to non residents.

Good value, comfortable bed, useful location.

Stayed in October 2023

Some areas of the pub were dusty and in need of a wipe over. Hotel room was tired and dated. Hole in wall/tiles where the old toilet roll holder used to be located. Furniture was old and had chips in and drinks rings on wood. No hairdryer or complimentary biscuits alongside the tea/coffee making facilities. TV signal was jumpy and only one channel worked on the evening we arrived. Was completely fine the following morning though.

Staff at the pub connected to the hotel were very friendly and professional. Food was very nice and reasonably priced, and as you would expect from a Hungry Horse pub chain. Food was served until 10pm, which was great after we arrived later than expected following a day at the nearby Alton Towers. Breakfast was varied and delicious. Continental (help yourself) and hot options delivered to your table upon ordering. Catered for vegetarian too. Beds were very comfortable and we had a peaceful nights sleep.

Stayed in October 2023

Bed was very hard but that's personal choice Room was clean but windows were mouldy and lamps were all thick with dust

Breakfast was very good value for money

Stayed in October 2023

I ordered Salmon in the restaurant and it was really overcooked so I had to have them make it again the second attempt was better but still a bit dry. I feel as though it was microwaved which isn't the way to cook salmon. My husband had the Gammon which was excellent so if I stay again I will get that instead.

Room was very comfortable and clean and shower was excellent, provided with lovely plush towels too which was lovely. hotel was quiet you couldn't here people in the corridor so got a great nights sleep. Staff were pleasant. Would stay again.

Stayed in October 2023

A little tired here and there but it was cheap so I can’t complain . The noises from room above us was annoying as we could hear them thumping across the room all night .

Proximity to Alton towers . It was cheap .

Stayed in October 2023

Very tired looking rooms. In desperate need of an update/upgrade

Friendly staff. Location. Restaurant food attached to the property

Stayed in October 2023

Rooms are dated and cleanliness could be improved but would stay again for the price and location.

Great location for Alton Towers and excellent value for money.

Stayed in October 2023

The bed was uncomfortable. The window was / is in a bad state of repair

The food in the restaurant was good value

Stayed in October 2023

The hotel is very tired physically and is badly in need of an update.The continental breakfast offering was not that good.

The reception staff were excellent,in particular Linda on Saturday 30th September and Sunday 1st October, .They were extremely helpful in trying to find me a phone charger and printing off train tickets and maps.

Stayed in October 2023

Though well placed for the A50 it's a long hike from Blythe Bridge station with infrequent bus link. LOUD MUSIC in the bar/restaurant makes conversation difficult. To be honest, the place is showing its age and is probably overdue a makeover.

Lovely staff - couldn't be more helpful. Two nights booked separately ( due to rail strike ) seamlessly in the same room as if one booking. Though the menu wasn't vast, quality, quantity & price were excellent ( If the locals eat there it can't be too bad ! ).

Stayed in October 2023

Quite noisy. Rooms dated .

Good value for money for purpose of our stay . Free parking . Close to local facilities . Attached to restaurant ,again ideal for purposes of our stay .

Stayed in September 2023

The only issue other than traffic noise was the beds. The mattress was practically a U shape it was so warn and out of shape and the sofa bed wasn’t much more comfortable

Breakfast was lovely and the staff were all brilliant. Hotel was very quiet except for the traffic noise. Decor meets standards required but it could do with decorating. In places carpet is missing on the stairs and paint work especially upstairs needs sorting out but this didn’t do anything to ruin my experience at all.

Stayed in September 2023

Staff in restaurant could clear tables bit quicker

Perfect location for Alton towers

Stayed in September 2023

Hairdryers in room , noisy in the ground floor rooms due to bottle bank and kitchen in the morning.

Staff are lovely, hotel is right next door to mc Donald’s and Tesco and great location for Alton Towers.

Stayed in September 2023

The bathroom wasn’t cleaned properly

Stayed in September 2023

Bathroom needed attention- mild in the corners & toilet although clean smelt nasty.

Friendly staff, lovely beds & shower was very good. Excellent value for money, quiet & comfortable.

Stayed in September 2023

Nice breakfast, comfortable stay, room plenty big enough for our family of 4

Stayed in August 2023

The room was a little bit dirty, there was rubbish under our bed when we arrived, on a positive note though one of my children found a pound so they were happy also we booked a family room stating we had 2 children and we're given a double bed for them to share luckily though they were too tired out to argue about sharing so took it well.

The location and everything we needed was close by

Stayed in August 2023

Rooms very dated and grubby. Bad damp smell. Bathrooms really run down

Food and drink prices.

Stayed in September 2023

Room got very hot .No air con massive issue , had a family room with me my wife and kids .couldn’t open windows fully to let some air in .

Restaurant was lovely Plenty to choose from Kids loved it

Stayed in August 2023