High Street Byers Green, Byers Green, DL16 7PF, United Kingdom
#1 of 2 hotels in Byers Green
Guests' ChoiceBased on 1335 hotel reviews
9.5Cleanliness
9.8
Comfort
9.7
Location
9.1
Facilities
9.6
Staff
9.8
Value for money
9.7
Free WiFi
9.4
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End of dialog contentReviewed: 15 February 2024
Christopher
United KingdomN/A
Location was perfect for my needs and the breakfast was super. The jet bath was also fabulous.
Stayed in February 2024
Reviewed: 12 February 2024
Mark
United KingdomWas perfect
Hot tub and sauna and breakfast was lovely
Stayed in February 2024
Reviewed: 11 February 2024
Danielle
United KingdomAbsolutely love it here can’t fault the place stayed twice and both times absolutely amazing. Staff are all lovely and helpful. Can’t wait to stay again.
Stayed in February 2024
Reviewed: 11 February 2024
Carmen
United KingdomN/A
Welcomed by very friendly staff who carried bags up the stairs. The whole place was immaculately clean. The breakfast was beautiful, the meals are also beautiful although very large. (If your a big eater) this is definitely a meal not to miss. The owner went out of her way to meet us and help us with places to visit. 5* from us. Thanks to all the staff.
Stayed in February 2024
Reviewed: 9 February 2024
Andrew
United KingdomNothing
Everything was exemplary. Cleanliness, facilities, delicious food, staff & service, all exceeded expectations.
Stayed in February 2024
Reviewed: 6 February 2024
Lambert-cousins
United Kingdom5☆ owner is lovely, staff are lovely, food is beautiful, atmosphere is perfect. I don't have a negative point about thos place. We book weekly now.
Stayed in February 2024
Reviewed: 2 February 2024
Hazel
United Kingdom5 of us stayed here for the second time after a family funerals in Durham. Staff couldn't have been nicer and looked after us well. Organised a table for us in the evening where we could sit with other family members who were not staying there. Hotel clean, comfortable and lovely breakfasts.
Stayed in February 2024
Reviewed: 2 February 2024
Stephen
United KingdomThe weather.
Very friendly very clean beds comfortable was able to take dog. We were in Durham to babysit and were able to invite our daughter and Granddaughter to have breakfast with us.
Stayed in February 2024
Reviewed: 31 January 2024
Paul
United KingdomAll good well apart from no food after 8pm
Very friendly,clean and a great breakfast
Stayed in January 2024
Reviewed: 28 January 2024
Martin
United KingdomEvening meal was spoiled by two different types of music, one coming from the restaurant speaker, and the other from the kitchen radio. It was resolved when I mentioned it to the restaurant staff. Breakfast was a big letdown. We had breakfast in the room. The previous night, we were told we would have a selection of cereals, and pastries delivered, but none arrived. We asked for one breakfast to have poached eggs, but both arrived with poached eggs. We asked for one breakfast to have well done bacon, both arrived with standard bacon. Mushrooms and hash browns both had a strange taste, and seemed to be covered in 'herbs'? Not pleasant. Very disappointing.
Beautiful room. Friendly staff.
Stayed in January 2024
Reviewed: 24 January 2024
Holly
United KingdomNothing
Very clean and beautiful food
Stayed in January 2024
Reviewed: 24 January 2024
Gill
United KingdomNothing
Every thing. Peaceful location, very clean, great food, friendly helpful staff. Fair price for both stay and dinner in restaurant.
Stayed in January 2024
Reviewed: 19 January 2024
Maria
United KingdomEasy to find, room lovely and warm on arrival. I had notified the owner I would be arriving late evening. Good communication to how to book in. Comfortable bed. Fluffy towels. Delicious breakfast.
Stayed in January 2024
Reviewed: 17 January 2024
Colin
United KingdomNo resident bar available for my stay, but understand why it’s limited to the latter part of the week.
Parking excellent, location ideal for my requirements. Room very fresh and clean. Breakfast excellent, staff very friendly.
Stayed in December 2023
Reviewed: 14 January 2024
Ian
United KingdomThere is nothing I didn't like
Always enjoy staying here as its my home village
Stayed in January 2024
Reviewed: 12 January 2024
John
United KingdomNothing
Lovely place very clean good food Lovely staff
Stayed in January 2024
Reviewed: 3 January 2024
Louise
United KingdomOther guests noisy when entering and leaving rooms, allowing doors to slam
Very well presented
Stayed in December 2023
Reviewed: 2 January 2024
Paula
United KingdomNo hot water in the evening and didn't get much sleep as the new Year Eve party went on until 545 in the morning very noisy no where really to do hair and makeup
Staff were fantastic the owner was amazing relaxing atmosphere breakfast was lovely
Stayed in January 2024
Reviewed: 31 December 2023
Shaun
United KingdomNothing
We have stayed many times, the hospitality, breakfast & cleanliness of the rooms is outstanding
Stayed in December 2023
Reviewed: 29 December 2023
Leah
United KingdomStaff were amazing! Booked the Aquila suite for my partners birthday and they decorated the room especially. Had an amazing stay.
Stayed in December 2023
Reviewed: 24 December 2023
Rachel
United KingdomThe room was INCREDIBLY hot. We switched off all the radiators and had the window open but we had to still sleep on top of the covers. Other than that (and a few marks on the sheets/towels, though nothing to worry about) it was lovely and would 💯 recommend 👍
Room was more than perfect for one night passing through. Super king for the hubby and I, space for our wee pooch and our 2 year old had the single sofa bed to herself - loved the fact it was HER bed! The staff were lovely, super welcoming. The food was delicious. We popped down for Breakfast and had the fish and chips (huge portion!), and Cumberland sausage (gravy was divine). Breakfast was just as delicious and the set up was just super cute. We stayed over night into Christmas eve, and there was the option for Bucks Fizz at Breakfast and tiny crackers to pop! Perfection. Just ideal to get into the Christ.as mood before we travelled further south
Stayed in December 2023
Reviewed: 23 December 2023
Leslie
United KingdomN/a
Every thing was spotless
Stayed in December 2023
Reviewed: 23 December 2023
Michelle
United KingdomNothing......if we had any issues, the staff would sort out, but we did not encounter any.
Check-in is easy, and the room is warm and clean. Breakfast is amazing with plenty of drink and hot food, including a vegetarian breakfast. Plenty of towels in the room and option of daily serving, if required. You can access additional tea and coffee facilities on the landing, which includes fresh milk and cold bottled water.
Stayed in December 2023
Reviewed: 22 December 2023
Jerry
United KingdomBreakfast was excellent, lots of choice and very well prepared.
Stayed in December 2023
Reviewed: 13 December 2023
Margherita
United KingdomAll perfect
We keep coming back to Thomas Wright when travelling from Edinburgh to England because we always feel very welcomed. The hotel is cosy, clean and comfortable. Breakfast is superb and the hospitality is the simply amazing!! Thanks to Esther and her staff
Stayed in December 2023
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