Unfortunately there had been a mix up with our check in with us being given the wrong room key. It was all fixed in a short amount of time with sincere apologies. Always think you should rate a place based on how they deal with mistakes, as they can happen to anyone.

Beautiful location and lovely grounds outside. Breakfast was top notch.

Stayed in May 2023

Nothing

Good breakfast and good choice.

Stayed in May 2023

The toilet was a little snug as it is positioned between the wall and shower screen

the decor was beautiful. Very friendly staff. Easy check in as my card was waiting at receotion. Good drinks selection, good breakfast, comfortable bed

Stayed in May 2023

Paper napkins

Continental was excellent , cooked breakfast was ok 7 /10!

Stayed in May 2023

Bit of a wait at breakfast but what was served up was good and hot.

ROOM WAS READY EARLY FOR US TO GET READY FOR A WEDDDING

Stayed in May 2023

Breakfast, and no glasses in our room.

The location was good and the hotel had been updated since our last visit. Sadly the breakfast was not good. The hot dish had been made well in advance of our ordering and had obviously been left in a heater, I felt that the hotel wasn't so busy that the breakfast could not have been freshly made to order.

Stayed in April 2023

The only issue I had was I have bad knees and the stairs were hard to do multiple times a day. The only other issue was the high step into the bath.

Stayed in April 2023

nothing

Spotlessly clean, incredibly friendly staff and owner, recently refurbished the place looks at its best

Stayed in April 2023

Absolutely nothing. A good experience.

I have stayed in numerous hotels and bed and breakfasts throughout Scotland. The most important thing I find about any stay in any establishment is that it has to be clean. I cannot fault the cleanliness of The Tinto Hotel. Room was large, bright and clean with a view of the grounds. The bed was firm ( as I like it ) and the room was quiet, as was the hotel as a whole. I slept well and heard no noise during the night. The hotel has a well stocked bar and a facility for evening meals. I did not partake in food apart from breakfast. Breakfast was plentiful with pastries , toast, fruit and cereal with the option for a cooked breakfast ( which I took.) Everything was well cooked and warm upon service. Staff were friendly and welcoming. I was told that the building is under renovations , which I did not hear, I did peak into an open room that was in the process of renovation and it looked good..

Stayed in April 2023

Everything fine.

Good.

Stayed in April 2023

bit dated

convenient

Stayed in April 2023

Bathroom was very dated and the shower was difficult.

Location was ideal as we were attending a wedding nearby. Very clean rooms.

Stayed in March 2023

The bathrooms could do with a bit of updating, although ours was clean and had everything required. glasses rather than paper cups would be nice.

The property was obviously in the middle of a major upgrade (although this didn’t detract from the facilities available. The breakfast was excellent!

Stayed in March 2023

Nothing

Location. Views. Food. Staff.

Stayed in March 2023

Liked everything.

Loved the location, staff, room and breakfast - my son said it was one of the best sleeps he’d ever had!

Stayed in October 2022

People arriving back on Sunday night at 11 making a lit of noise

Very friendly staff, lovely garden for dog very comfortable and friendly and lovely views

Stayed in September 2022

Hotel a bit faded but I understand it is going to be refurbished

Stayed in September 2022

water in the rooms wasn’t quite hot enough dinner unavailable which was a shame.

Greta parking facilities. helpful with storage of bicycles. pleasant room and great breakfast.

Stayed in September 2022

there was only one towel in the room when we arrived , no reception answer on telephone , so we made do with one towel , such a shame that such a small detail was left out , surely two towels for a couple , most places are actually 2 bath towels and 2 hand towels ,. No floor mat to step onto from shower , again such a small detail to get right

excellent breakfast and friendly service , lovely breakfast room , thanks. I loved the location of the hotel and that it has such space of it's own grounds.

Stayed in September 2022

The Tinto Hotel was great value for money in a beautiful location, the grounds are amazing, the staff were great and very welcoming, I would definitely stay here again. Great breakfast too, again value for money.

Stayed in August 2022

the staff were either busy doing other things or weren't there because of the refurb. there was no-one there to greet me or take my key when I left.

the place was very clean and tidy and the room was great. Everything is a little tired but they are in the middle of a Refurb. The facilities in the room were fine and I was able to get food nearby.

Stayed in August 2022

Nothing - all good.

Stunning grounds, grand entrance hall, amazing stained glass window, spacious room.

Stayed in July 2022

As a couple with bad health we had a lot of stairs to climb, no lift unfortunately.

The lady that greeted us was lovely and informative The hotel was clean and quiet ,plenty of choice for breakfast .

Stayed in July 2022

it was set in beautiful surroundings it was clean and staff were polite and helpful

Stayed in June 2022

Location good , close to places to eat in Biggar.

Stayed in June 2022