Staff were super friendly. Building was very interesting to learn about. Very clean. Rooms were spacious and comfortable. Breakfast was delicious, catered well for gluten free allergy. Although breakfast is a bit pricey, it is an all you can eat buffet style (unless gluten free, and the hot food is made fresh for you) and the quality of the food was exceptional.

Stayed in February 2024

The bedrooms air on very hard to regulate to get heat as it was a very cold few days in Belfast . When we had the temperature right and left the room it went off so we came back to a very cold bedroom at night

The history attached to it and attention to detail

Stayed in March 2024

Spotless and lovely decor. Staff were all very friendly and went out their way for us.

Stayed in February 2024

The lighting could be better- it was very dark in the room and the hallway. Bathroom was very bare and could use a few more hooks or shelves. Bar menu could have a few more vegetarian options. Overall fabulous will stay again and recommend!

Beautiful hotel, loved the careful and thoughtful restoration, the free tour of the property was great. Staff (and everyone we met in Northern Ireland!) couldnt have been nicer. The room was beautiful and huge. Great location in the Titanic Quarter, and an easy taxi ride into the city center. The food was all delicious.

Stayed in March 2024

That we had to check out .....😥

The whole titanic Hotel experience was outstanding!!!

Stayed in March 2024

the breakfast was a bit tasteless only white bread But very helpful with allergy information

the hotel was immaculate our room was beautiful however the windows were a little drafty hotel staff were great friendly and helpful always smiling

Stayed in March 2024

Excellent Hotel .Will be back!

Stayed in March 2024

Absolutely gorgeous hotel, staff are so helpful and the decor is the nicest I’ve seen in Belfast. Breakfast was lovely and was available until 10.30, great if you want a lie in. The view from our bedroom was stunning of the titanic museum: can’t wait to come back!

Stayed in March 2024

A bit noisy during the night, seemed to be the heating or AC systems. A lot of external traffic noise, though I think that was due to the room location, as I've stayed here several times and never had that issue before.

Welcoming and quick check in and check out. All staff encountered were friendly and professional. Very comfortable room, beds were extremely comfortable, with twin beds provided as requested. Tea/coffee facilities, bottled water, TV, WIFI, iron and board, robes and slippers, toiletries all provided.

Stayed in March 2024

Nothing

Really clean cosy and very professional staff

Stayed in February 2024

Maybe it was just our room - but with its very high ceiling it was a little cold and very little natural daylight so was quite dark.

Check in Staff was excellent / and the concierge /porter when we were leaving early the next morning for the airport. The hotel is beautifully decorated and anyone who enjoys the history of the titanic is in for a treat. main bar area was lively and the cocktails were delicious.

Stayed in January 2024

Comfort and ambience are second to none. Good food, friendly, helpful staff and the proximity to the Titanic Experience added together made a great visit to Belfast. Will definitely return in the future.

Stayed in February 2024

The hotel food was fine, but that's all it was. There are much better options within Belfast. The evening hospitality staff felt like they could do with some training for the job. There was very little conversation with customers, no prompting questions such as "how would you like your steak?", and despite not being busy it took almost 20 minutes for a single drink order to arrive. Overall, I'd recommend staying here for the history of the building alone but I'd be dining elsewhere.

Staying in the hotel itself is a wonderful experience, it feels like staying in a museum as there is so much history around you. The hotel have done a wonderful job re-creating rooms and placing historical facts everywhere.

Stayed in February 2024

Thought shower could have been more powerful. Thought price of breakfast was over priced.

Atmosphere, decor, touching history

Stayed in February 2024

Dining options were quite average quality. Quantities of uncleared dining and glassware due to understaffing let the beautiful bar area down and again at breakfast, which overall created a bit of a canteen vibe which was a shame.

Location in historic building, former Harland & Wolf offices next to Titanic Experience

Stayed in February 2024

Best buffet breakfast ever, amazingly helpful and charming staff, historical and impressive building- like staying in a piece of history

Stayed in February 2024

Nothing - Amazing place!

Great hotel, really good location, excellent staff!

Stayed in February 2024

Walking through parts of the hotel especially the staircase was like walking on Titanic herself. The staff were friendly, welcoming and gave me a front room facing Titanic which I had requested. The food was top notch and so was the gin. I will be visiting again 👍😁

Stayed in February 2024

Selection of bread poor.

Breakfast good

Stayed in February 2024

Nothing it was all amazing.

Everything was so clean loved the fact it had memorabilia all over the building. And it had access to the offices of importance.

Stayed in February 2024

Only thing was no notepad or pens in the room but that is just being picky I suppose.

The whole experience from start to finish was a delight. From reception staff through to waiting staff and definitely the housekeeping staff. All great and gave us a wonderful experience. Beds were the most comfortable we've slept in, in all the hotels we've stayed in. We ate and drank in hotel both nights. Very pleasant staff in restaurants and bars as well. There was nothing we could fault about the place.

Stayed in February 2024

The only thing I can think of other than the fact I don’t like that I didn’t book to stay longer is that we ordered at least 3 cocktails that the bar didn’t have ingredients for. It was only slightly disappointing though as the cocktails we did have were amazing!

Things I loved: - The staff! They had had a wedding event on earlier that day and we bumped into manager (I assume) Gail who happily showed us around and told us some of the history of the beautiful hotel. My aunt and uncle were with us and they’re from NI and absolutely loved learning about everything. She saw my cousin and I later on and said hello again and gave me a hug. I absolutely loved her (and asked permission for the hug). My aunt raved about her too. After we checked out, the amazing staff kept our luggage and booked a taxi for us to the airport which was there when we got back after going for a wander in town before our flight. - The room. Our hotel room had a view of the Titanic visitor centre from the window and I genuinely felt like a million pounds getting to wake up to that view. When the sun shone, it was magical. - The breakfast. We only had breakfast on our final morning but it was all well presented and easy to get. We had coffees brought to us quickly and the food was delicious. - The bathroom. Our en-suite was gorgeous! The tiles and the waterfall showerhead (I think that’s what it’s called) were amazing and the water pressure was perfect. - The decor. The nods to the shipbuilding that happened mere feet away from the hotel were lovely. The rivet style touches on the doors were beautiful. - The extra touches! We had water, tea, coffee and biscuits in our room each day. The water was amazing for me and I drank both bottles I was given when I got in (probably saved me from a hangover from the lovely cocktails). We also had robes and I wore the slippers (only one of us got slippers but we weren’t fussed) while we were at the hotel! - The bar! The cocktails had fun names and were absolutely delicious!

Stayed in February 2024

N/A

History

Stayed in February 2024

thought rooms came with breakfast so felt over priced with no breakfast included. corridors dark to walk through

staff were very professional and friendly location perfect Beds lovely and comfy Rooms clean

Stayed in February 2024

The staff and the facilities are next level!! Rarely do you stay with such attentive and kind folks that go above and beyond.

Stayed in February 2024