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  5. Reviews of Torquay House (Royal Oak)

Reviews of Torquay House (Royal Oak)

1 Torquay Street, Westminster Borough, London, W2 5EJ, United Kingdom

Review score

Based on 54 hostel reviews

7.4

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.0

  • Facilities

    7.3

  • Staff

    8.4

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 13 March 2024

    8.0
    Nice and good value for money
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    They took a copy of my ID for their system. No soap included.

    Facilities and cleanliness

    Stayed in March 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    I wouldn’t recommend it for a short stay. As it doesn’t have dishes and other basic things in the kitchen. The bed was not extremely comfortable.

    Everything was new, clean, tidy and quiet. Very well organised space.

    Stayed in January 2024

  • Reviewed: 18 December 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    The shower is very bad, old, rusty, and didn't operate correctly.

    Location Staff were friendly The room is a very good size

    Stayed in December 2023

  • Reviewed: 8 November 2023

    7.0
    2 nights good value for money room
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I would have reservations about staying longer. It is between two main roads so there will be constant traffic noise but it's relatively unobtrusive. There was a strange smell in the bathroom either from some cleaning products or the pipes that would not go away.

    If it's available for a short stay it's a great location, size and value for money. As expected from the photos and description.

    Stayed in November 2023

  • Reviewed: 6 August 2023

    7.0
    Affordable, comfortable stay in London
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Fridge was a little noisy, but luckily I had packed ear plugs. Bathroom smelt a bit drainy, but wasn’t noticeable in the sleeping area. Window wouldn’t shut properly.

    Great location - just a 5 minute walk from Royal Oak tube station. Decent sized studio with comfortable bed. Good kitchen facilities.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    6.0
    Good value and easy to get around. Safe and clean.
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Neighborhood is on verge of not safe, noisy at night from outside, uncomfortable bed, no fan.

    Very clean, safe building, good value, lots of space.

    Stayed in July 2023

  • Reviewed: 9 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    No toiletries, though there is a shop right across the street. So not too big of an issue, just something to be prepared for.

    Very clean, small kitchen to warm food and maybe cook some eggs, the room was bigger than expected (studio), and staff was helpful.

    Stayed in April 2023

  • Reviewed: 22 June 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    no tv limited cutlery etc Mattress quality was poor

    self contained with microwave and fridge etc

    Stayed in May 2022

  • Reviewed: 4 June 2022

    7.0
    Nice and cosy with the lack of basic utilities such as towels and soap being the only downfall
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    There was no utilities such as towels or soap left for us which wasn’t stated anywhere in the booking so that was quite a let down, also no complementary tea or coffee which is usually a standard when you go stay at places. If we knew to bring our own it would have been 10/10

    I liked being able to have a private kitchen to cook for myself, the room felt like a mini house

    Stayed in May 2022

  • Reviewed: 13 May 2022

    7.0
    Amazing value, great size rooms. Not a 'hotel' so no frills but great space
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 2 nights

    Just remember rent a towel and bring toiletries

    Great size rooms & amazing value

    Stayed in May 2022

  • Reviewed: 15 April 2022

    6.0
    pleasant
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    bed wasn’t comfortable no toiletries were provided

    location

    Stayed in April 2022

  • Reviewed: 5 April 2022

    8.0
    Nice
    • Leisure trip
    • Group
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    The beds were quite uncomfortable and I ended up with back pain after 3 nights sleeping there. It also doesn't have any kitchen equipment, so if you're staying for a week or longer it's better to bring the basics. If this could be improved I would rate it a 10.

    I was impressed on arrival, price and location were great, as London is quite expensive. I booked an en-suite room, it was like a small studio, perfect for two people. It was less than 5 min walking from Royal Oak underground station, which allowed you to get to all areas of London easily, the cleanliness was good and it had common areas such as a gym and a small rest room. The staff was pleasant. I will definitely repeat on my next stay in London.

    Stayed in April 2022

  • Reviewed: 5 August 2021

    8.0
    Very good
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Bed a bit small.

    Clean. Easy check in.

    Stayed in August 2021

  • Reviewed: 2 May 2024

    2.0
    Reception wasn't staffed for me to check in
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I had to wait 45 minutes for someone to arrive to check me in. my travel was delayed and I arrived 20minutes later than what I had communicated. I tried calling them without any response. This is the worst service I have ever experienced. Pretty dirty bed sheets and floor.

    The building is quite nice and relatively new. Student accommodation style.

    Stayed in May 2024

  • Reviewed: 9 November 2023

    4.0
    More back pain after staying there
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Bed feels like a sponge (zero support), sheet and duvet smell like they havent been washed in a while

    Close to notting hill

    Stayed in November 2023

  • Reviewed: 3 September 2023

    5.0
    Cheap, but wouldn't repeat
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    This isn't a hotel or a hostel at all. More like student housing. My "studio" wasn't really clean when I checked in, there was no soap, no towel, and the kitchenette was absolutely empty, so there was no way I could use it to anything, not even to boil water. Besides, the bed wasn't comfy, and because the place is facing a motorway, I found my room noisy even in the middle of the road and with closed windows.

    Cheap by London standards.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    4.0
    Not a place for a travelling couple
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    The shower head was in a poor state did not work. Not kettle. There was a towel in the bathroom that smelled like it was there for some time. The bed was uncomfortable, no linens, bed too small and not big enough for two people. Looked liked the place was not cleaned properly. The staff appeared untrained and were indifferent. Looks like a place for student accommodation limited to one person.

    Secure enough.

    Stayed in September 2023

  • Reviewed: 7 August 2023

    1.0
    Feels like a detention center
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 4 nights
    • Submitted via mobile

    Security at front door makes it feel like a detention centre.Security want extra proof of name and address so signing in takes longer than normal.And then they hand you a list rules that makes you feel thatyou are in a boarding school. Then there is charges for a towel and other items that should be free.the room doesn't have a TV.Theres a bathroom and small kitchen but not one item to use. If you stay for a short period of time, you won't be able to use anything. Cleaner is rude and bangs down your door at departure (10am) and rudely asked you to leave with a moody attitude. The room it's self feels like your locked away with no escape and the view is absolutely terrible.its probably the worst type of accommodation I would or have ever stayed in as an overall experience.but it is clean.

    The accommodation is modern and new but the vibe is all wrong

    Stayed in August 2023

  • Reviewed: 23 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    Comes with kitchen, but no kitchenware is supplied.

    Great staff, and great room. Very spacious and has what you need.

    Stayed in July 2023

  • Reviewed: 1 December 2022

    10
    TOTALLY RECOMMEND!
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night

    The location was perfect, 15 min walk from paddington station, the room is super comfortable, with everything you'd need with a small kitchen and comfy bathroom. Moreover, the staff at the reception is great! Laura communicated well with me before my arrival because I had a package arriving there before my arrival, and she was able to hold it for me. I really appreciate it! All the staff is super helpful! I would totally stay again.

    Stayed in December 2022

  • Reviewed: 28 September 2022

    10
    Lovely stay, very affordable and great value for money. Will be back !
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    Shower wasn’t the most powerful.

    Accessible location, studios were nice and clean, plenty of storage space with wardrobes and a desk. check in was very easy and took no time at all. Ailsa on front desk was super helpful and even gave us recommendations for restaurants in the area !

    Stayed in August 2022

  • Reviewed: 13 July 2022

    10
    great
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights

    every thing was great

    the room was very nice and the staff were great,

    Stayed in July 2022

  • Reviewed: 7 June 2022

    10
    Exceptional
    • Solo traveller
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    excellent staff is amazing

    Stayed in May 2022

  • Reviewed: 7 June 2022

    10
    Exceptional
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    staff is amazing so nice

    Stayed in June 2022

  • Reviewed: 4 June 2022

    10
    Royal Oak just a few stops away from Paddington.
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Easy to get to from Paddington. Very Quiet location. Spacious on suite with Kitchenette. No TV which is Good as then no chance of noisy neighbours. We would stay here again 100%. Quick email and message responses from James and Staff.

    Stayed in June 2022

Showing 1 – 25

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