Room wasn’t well thought out e.g. one chair only for two people and no desk or table although plenty of space for them. Bed was pretty uncomfortable, just needed a topper to fix that.

Location, room was spacious, bathroom was nice with walk in shower.

Stayed in May 2024

Main showerhead didn’t work

Location excellent

Stayed in May 2024

We stayed 2x nights and there was nothing done in our room (cleaning, replacing towels toilet paper.....) during that time. We left one item of clothing in the closet by accident and tried to call the number we were given to contact if necessary; we left on Sunday morning and the message on the call was that they were only available Monday to Friiday 09.00-?? ) This is very strange.

Location was good and parking available. Hotel room was very nice and it was clean

Stayed in April 2024

It was very dark outside at the yard when came in the night but then front of the main door lights turned on. Also the location key boxes should be marked better, luckily the other client told me where to find the key, Instructions were good by the accommodation where to find the key, but I just did not understood them or I was too tired at the night when came.

Very nice old house, good quality, if you need total privacy this is your optin, excellent location near the center of St Albans

Stayed in April 2024

2nd visit to Torrington Hall. Love the hassle free ambience. The rooms are big spacious and clean the parking is great . There is a fridge to store items ( milk in our case as we love our tea)

Stayed in April 2024

N/A

Good parking, easy checkin

Stayed in March 2024

The sofa is a bit old and well used. No facilities to leave luggage except inside the car which wasn't ideal.

Big room , near the centre of town, good facilities. Ability to park the car for the whole day of departure

Stayed in April 2024

Lovely room.Very spacious with all neded for a one stay. Sufficient working space and a large en suite bathroom.Great proximity to town. Loved the parking provision included from check in to all day of departure included

Stayed in April 2024

Few minor niggles: entry - was very hard to see the 'enter' button on the keypad; the windows in the room (see above for view) urgently needed a clean; the bathroom sink drained VERY slowly and needs attention; the wardrobe (the only hanging space) was tiny; no surfaces/shelves in the bathroom to put anything; no full length mirror.

The room was spacious and bed very comfortable, with a lovely view of the abbey, spoiled only by the dirty window. Excellent tea/coffee facilities and option of nearby kitchenette (shared). Good value for money and very close to central St. Albans.

Stayed in March 2024

No signage to indicate what was meant to be a shared kitchen area, so couldn’t find it. No fire outbreak guidance for evacuation etc.

Spacious with a lovely view. Plenty of instant hot water.

Stayed in March 2024

Amazing location with parking 🙂

Stayed in March 2024

Guests joint kitchen was a mess, probably caused by residents, who also share the facilities.

Location was perfect. Large room, comfortable large bed.

Stayed in January 2024

Bed was uncomfortable (spring in mattress could be felt). Bin in bathroom had not been emptied. Room could have benefited from a table at which to work.

Quiet, spacious room in great location

Stayed in January 2024

There was a faulty downlighter in our room (Marlborough) which constantly flickered, regardless of how bright or dim the lights were being adjusted to and unfortunately the main light fixture in the center of the room wasn’t working (think the bulb was blown) so we had no choice but to have the down lighters on which drove me mad after a couple of hours (especially while trying to do my makeup in the only mirror in the room, which was typically right below the flickering light). We also noticed that there was no microwave in the kitchenette unless I missed it? Overall we LOVE Torrington Hall and have stayed in the Sopwell room previously which again, was absolutely stunning! Definitely one of our favorite escape destinations and will 100% be back again soon.

The room itself was stunning and the bathroom was huge, both with a beautiful view of the cathedral. (Almost) perfect for our first anniversary getaway !!

Stayed in January 2024

There was a problem with privacy in the bathroom; rooms above could look directly down to the toilet! We left something in the fridge and twice asked if a relative could collect it but we heard nothing. A disappointing lack of interest. One can only assume that the item was found and kept or thrown away.

We met someone in the reception hall, having gained entry using the lockbox, and she was very helpful locating our keys. The room was large and very comfortable, right on the end of the main street through St. Albans.

Stayed in December 2023

n/a

the process of checking in was very simple as we were given thorough instructions from the property well in advance of our stay, which was much appreciated

Stayed in November 2023

We were missing a 2nd chair in the room so one of us had to sit on the bed.

Good instructions so easy entry. Love the historic building. Felt like a princess for a day.

Stayed in January 2024

The bathroom was lovely but needed some sort of shelving to put toiletries on. The kitchenette outside the room was a bit strange.

Great location . Fabulous building.

Stayed in January 2024

Being woken up by someone showing off in the room above for the best part of an hour. Clearly performing a gymnastics routine with his bird and she was clearly faking it. No one lasts that long.......no one

Everything

Stayed in December 2023

Nothing.

Very nice house, big, comfy room, nice bathroom. Easy checkin as well. Nothing to miss.

Stayed in December 2023

Dripping gutter outside our window

Love the location & the character Beautiful property

Stayed in December 2023

Instructions to location of key safe poor and Wi-Fi details badly located

Lovely room

Stayed in December 2023

Great location.

Stayed in December 2023

The shower was extremely small and no heat in the bathroom, but plenty of hot water. No breakfast or food of any kind onsite. There is a shared kitchenette where you can store and cook your own food.

Super super clean. The house keeper was extremely friendly. If you are looking for downtown St. Albans and home like experience, this is a great place. If you are looking for a regular "hotel", this is not for you.

Stayed in November 2023