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  5. Reviews of Town Hall Hotel - Shoreditch

Reviews of Town Hall Hotel - Shoreditch 5 stars

Patriot Square, Tower Hamlets, London, E2 9NF, United Kingdom

#1029 of 5,576 Holiday rentals in London

Guests' Choice

Review score

Based on 1144 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 2 June 2024

    9.0
    Great stay for a group of friends
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could probably do with freshening up

    Unique accommodation in the heart of the East End. Large comfortable rooms with kitchen amenities

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Great stay in an unusual venue
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is probably due for a bit of freshening up, small parts of the room were a little tired such as the tap in the kitchen area

    The hotel is a good in a great position. The staff are very friendly and accommodating. We were holding an event and this was managed very well.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Comfy stay good location stylish rooms.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    We had a lower ground floor room which meant we looked out on a brick wall. However, it was very quiet we didn’t hear anything.

    Rooms are a good size. En-suite very modern. Kitchenette with fridge and dishwasher is a nice touch. Stylish decor, comfy bed.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Great spot in Bethnal Green to explore East London
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Lovely big room recently renovated with stylish furniture, great bathroom and comfortable bed

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Not 5 star - dissapointing
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    the staff was not very noticable. when we first arrived we were barely greeted. there is nobody to help you with your luggage. this is not a 5 star hotel.. 4 at best. in general the reception was often empty and thruout the hotel staff wasnt noticable. Attemtion to detail in the rooms was lacking.. towels and robes missing. TV is in an awkward space. Closets and Kitchen fronts were broken or did not shut properly. check out was a lot nicer.

    very nice hotel, beautiful lobby and very nicely decorated. the rooms are spacious however in need of a renovation. Bed were very small (140cm) even though the room description shows extra large double bed. the decor of the rooms does not match the decor of the hotel.. its like they got confused with what decade they were going for.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Deluxe One Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    As usual, there were some problems with issuing my invoice by the staff at the reception.

    Another stay at this beautiful, historic building in Bethnal Green. It's not central but easily accessed by the Central Line and close to restaurants and bars, including Satan's Whiskers, which is a must-go stop every time.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Spacious rooms and very nice staff

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Charmingly old but modernized hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The bed was comfortable but very low to the floor. There was bedside lighting but no bedside tables. I was afraid I would step on my glasses on the floor or knock over a water glass.

    The room was spacious, with a lovely fireplace and a modern bathroom with plenty of places to plug in and charge devices.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Spacious suite in an impressive building
    • Leisure trip
    • People with friends
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    ‘Open plan” bathroom/ bedroom not really suitable for friends sharing a twin!

    Spacious suite with large lounge and well equipped kitchenette.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Good location, going through refurbishment and looking forward to it as rooms are lovely. Breakfast spoiled the whole ex
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Worst breakfast experience I’ve ever had. Overpriced and terribly cooked food.

    Great location and great bars and restaurants close by.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Fantastic choice in London
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Water in the pool was too cold

    Excellent value for money

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Overall a good stay
    • Leisure trip
    • Couple
    • Signature Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Some of the decor is tired Didn’t rate the breakfast that highly and cost £50 for 2 Would have liked our wedding recognised in some way Didn’t appreciate the service charge at the end

    Lovely building big room nice bath and products quiet and slept well

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Great design, lovely hotel and fabulous service
    • Leisure trip
    • Couple
    • Signature Junior Suite
    • Stayed 1 night

    The televisions need terrestial TV tuned in. Both sides of the bed need a bedside table The kettle and coffee machine need somewhere to plug in without having to move them to the floor in the corner of the room. The sofa could do with a couple of cushions. The mirror gets in the way of opening the toilet door and should be replaced by one on the wall. Hotel was further away from Shoreditch than we expected.

    Beautiful building. Room was amazing design and we loved it. Staff were very friendly and helpful. Requests turned up in record time. Pool and gyn facilities were excellent.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Frequent visitor
    • Leisure trip
    • Solo traveller
    • Deluxe Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nice apartment

    Stayed in March 2024

  • Reviewed: 29 April 2024

    7.0
    Not worth the price
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The location is not great - not in Shoreditch There was no option for early check-in despite requesting this. Some of the staff were not helpful. Rooms were very stuffy and was difficult to sleep. We had maintenance attend the room to fix it but it didn't make any difference.

    Good sized room that was clean

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Perfect for what it was.
    • Leisure trip
    • Couple
    • Signature Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Some tired appliances( taps wonky)

    Breakfast not included

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    A great location and lovely hotel.
    • Leisure trip
    • Group
    • One-Bedroom Suite
    • Stayed 1 night

    My only complaint was that there was filming going on out the back of the hotel in York Hall and so it was very very very noisy into the early hours (2am). I was also asked at checkout if I would consider giving a £15 tip to staff - I thought this a bit cheeky given I had paid nearly £300 for the room for a night. The service was good but the room / suite wasn't cheap so a tip on top of that was a bit much.

    Loved the room, and the location. Staff were so friendly and helpful. We absolutely loved the pool, the bathroom and facilities in general. Great decor in the hotel.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Great place to stay in E2
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    They cheekily added an “optional” service charge.

    Great location and a grand building. Large rooms.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Hidden gem in London
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was not ideal but still very close to city of London.

    Stylish, spacious, clean, modern, beautiful building.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Nice clean room. Friendly staff with great recommendations for things to do in the local area
    • Business trip
    • Family with young children
    • Deluxe One Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Opp a housing estate

    Easy transport links

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Perfect
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The staff is so friendly, the room was very nice decorated and clean. The "Art Deco" design makes the atmosphere classy

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Rock hard bed ..no heating which apparently hasn't worked since January and tried adding a service charge wouldn't stay again

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Home from home
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really- location might not suit everyone but only a short walk to the central line

    Lovely room - very spacious and comfortable. Really felt at home. Luxurious setting

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Perfect city stay with excellent pool and gym facilities
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Not much really. The only thing I didn't like was the taps for the bath and shower are a little confusing in the room. Otherwise all good.

    Modern, spacious, comfortable room with all the functionality and facilities you could want. Excellent mini kitchen and pleasant bathroom. The pool and gym were the highlight. Peloton bikes, a small weights area and a new pool that felt super luxurious in the middle of Bethnal Green.

    Stayed in April 2024

Showing 1 – 25

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